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Skullcandy Complaints & Reviews

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Last updated Apr 9, 2024
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Skullcandy reviews & complaints page 10

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P
prateek___jain
from Nagpur, Maharashtra
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didn't receive any warranty

Website:www.skullcandy.com

I bought a earphone of skullcandy from reliance digital, the earphone stopped working with in 2 month. As a result i mail to the company for claiming the warranty.
I received a ticket number (45427) for request and a detailed mail for sending the earphone to third party customer care service (Brand eye) located in noida.

It's been last 28 days sending mine earphone but till date receive no update and no calls with regards...
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R
rohandeshpande
from Pune, Maharashtra
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warranty not honoured

Address:Mumbai City, Maharashtra, 400028
Website:www.brandeyes.in

I bought a skullcandy headphone last year which stopped working in august this year. As per brandeyes (Skullcandy warranty agency), i have physically mailed them my headphones last month.

But till now (Even after a month), i have not received any update from them. They don't reply to mails and theier customer care is always busy. Nobody calls when i register a callback request.

There are two tickets created...
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B
Biggs86
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over the ear headphones hesh 2

The volume on one side of the headphones drastically reduced after 9 months. I sent it in for a replacement. I had to follow up pn the status of my claim because there customer service is poor. I received an email from the claims department with a $60 credit to buy another set of headphones. They don't have my headphones in stock, they don't have an eta of when they will be in stock and the models available are priced higher. The selection...
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Y
yamsan
from Guhagar, Maharashtra
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faulty replacement

Address:Gautam Buddh Nagar, Uttar Pradesh

I had bought earphonea 8 months ago from flipkart. I contacted to skullcandy after my earphone stopped running. I have got faulty replacement of my earphone which was in warranty period.
I contacted the company, they told me to cut the earphones and sent the pics.2 days after i again contacted a them a and they want more pics now. I m very unhappy with the service i waited for 3 weeks and i got faulty earphones.
I am very unhappy...
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P
Poonam Manyal
from Delhi, Delhi
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earphones sound problem

Address:New Delhi, Delhi, 110033

I purchased an earphone from snapdeal delivered on 9th august which is having 6 months warranty and now after 9 days there is a problem the sound is breaking while calls and listening music i have to roll the earphone connected at jack to set the clear sound kindly contact as soon as possible because i am a regular customer of skull candy and never filed a complaint bt this time it happen and i did not accept this type of service from skull...
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B
Balaji Chavan
from Gurgaon, Haryana
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headphone not working properly

Address:636006

On 24/06/2017 i'm buying skullcandy smokingbuds 2 in reliance digital. Now the right side headset is not working... I'm really disappointed with this product. Right side earpiece is not working and the same time while in phone call their is some wizzy sounds on the earpieces. (I just read the other complaints on this product most of them had the same problem)...
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T
Tanmay Vyas
from Bhuj, Gujarat
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Skullcandy earphones - riff model (Black and white)

Address:Vadodara, Gujarat, 390015
Website:Amazon.com and skull candy

Hello,
I bought riff model earphones for the price of 850/- on 26th november 2016, and its condition and usage is good & normal, but now the left side of earphone sounds low and effectless. I called in amazon.com twice, from where i ordered, they replied ruthless, everytime they provide me skull candy customer number and these numbers are not working, amazon care member says that i might be having low balance, so i say i am having...
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N
ndate48
from Pune, Maharashtra
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Jib Headphones left ear not working

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.skullcandy.in

Dear Skullcandy,
I have got a gift from a friend which is a Skullcandy jib headphone with model number -S2DUFZ-38 and S/N:[protected]. It has been bought from Gromo Deals, Link road, Mumbai with bill S.R number 38148 dated[protected] which is tax paid .
The headphone's left earbud is not working and the right is okay. It is with original packaging and bill.
Please tell me the procedure to replace it under manufacturer...
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R
ranjithmcc
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Cheap quality and service

Address:600116

I've never been so unsatisfied with a warranty claim the way I recently had one with Skullcandy. I bought an earphone on January and it stopped working on July. After contacting the customer care, I sent the product to the only service centre in Noida to which the customer has to spend his own money and ship it even though it is in warranty period on August. After quite a wait I got the earphones fixed (soldered) on September. Now after two...
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S
sanjay065
from Mumbai, Maharashtra
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Skullcandy earphone

Address:Mumbai City, Maharashtra, 400055
Website:www.skullcandy.com

Hello sir/madam

I bought a skullcandy earphone (Bar code number [protected]) on july 2016 and within 3 months time it stopped functioning. Since it was under warranty period i went to croma who directed me towards the skullcandy brand office (Mumbai, andhera sakinaka) for replacement. I went to that place 3 times and everytime they said that they don't have a replacement set and would take 30 days. I feel like no where what...
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H
hrshshrm854
from Idukki, Kerala
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ASC not returning my product

Address:Gautam Buddh Nagar, Uttar Pradesh

Sir My name is Harish and I brought a Skull candy product from Snapdeal and but after sometime my earphones stopped working then sent my product to brandseyes authorized service center of Skullcandy Noida. After few days they told me its a duplicate product so same I informed to Snapdeal those people were ready to refund me back for that duplicate product but they wanted me to return duplicate product since My product was at skullcandy service...
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Address:Chennai, Tamil Nadu, 600023

It has been one month since i have given my skukl candy headset for replacement under warranty on grounds of not working.i have called several times for getting the latest update reg.reaching of product so that i can collectIt has been one month since i have given my skukl candy headset for replacement under warranty on grounds of not working.i have called several times for getting the latest update reg.reaching of product so that i can collectIt...
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S
Sana Kazi
from Mumbai, Maharashtra
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Earphones

Address:400706
Website:consumer complaints

I have ordered an skullcandy earphones purple and black in colour it has an warranty of one year but now i find my earphones not working and its juss been 2 months since i hv used the earphones...kindly see to it as i donot find any service center of skull candy...
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R
Rishabh Raj Choubey
from Pune, Maharashtra
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Product in warranty but not being replaced

Address:Kolkata, West Bengal, 700023

I bought a skullcandy earphone from amazon and its not working now. it is till in warranty but imagine(store) is not accepting it to replace....
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M
Mitul j patel
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Earphone

My earphone in warrnty, due to manufactring defect i replace my red and black earphone. But i recived some other shades.and they told me there are no policy like same color return and all.but theirs no such a policy like that.they make me fool.i wait for sins 2 month.and i want my origanl shades back. Their address and phone numer s below. My Number-[protected] No. 39/40, Rudra Square, Judges Bunglows Road, Bodakdev, Ahmedabad - 380054 +[protected]...
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A
Aliasbabu Thuruthi
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The headset that i purchased is not working

Address:Ernakulam, Kerala

Hello Team, I had purchased a headset from Amazon : Skullcandy S2RFDA-074 Riff In-Ear Headphone with Mic (White) Sold by: ACTION G Order placed was on 5 August 2015 Delivered on: Friday 14 August 2015 ORDER #[protected] But, the product is not working properly. It was so embarrassing for me that i had gifted the product to my friend. I request you to check into this and help me to get a better product or refund for...
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Ş
Şhäķțï Šťårķ
from Hyderabad, Telangana
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fake product recieved

Address:Hyderabad, Andhra Pradesh

ordered for Skullcandy S2ikdy 074 Wired Headset (White) and recived a fake local black headset this is totally fraud and if correct refund is not made every one will lose faith in flipkart in the photos white one is the ordered one and black is the recieved one...
+2 photos
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I
ismailkoya I
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working properly

Address:Chennai, Tamil Nadu

I bought skull candy headset from amazon on december 12th 2014. since today afternoon its not working properly i dont know where do i go and complaint about this issue i really fed up with my headphones please do needfull and reply me positively. My warranty code is[protected]...
+1 photos
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S
saint15
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Earphones completely dysfunctional

Address:Paschim Medinipur, West Bengal

Last year in May I bought "Skullcandy S2SBDZ-101 In-the-ear Headphone" from flipkart and now they have completely become dysfunctional. The wire has broken off, rubber on the sides of the earbuds has come off at many places (which I tried fixing many times but to no avail). Highly discontent with the product....
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R
richajain276
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defect in SkullCandy Headphones My Crime - Lost the bill of under warranty product

Address:Delhi

Hello,

I have a skull candy Headphone which I received as a gift in November 2012 i.e. it is under warranty.From a few days, it is not working.

I tried to contact Customer Care but they said that it will be changed on 50 % discount on 2nd purchase But Why? So what If I don’t have its bill (as it was a gift) but still it falls under warranty. I have its packing with me, scan it if you want. In this hectic life...
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