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Skullcandy Complaints & Reviews

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Updated: Jul 3, 2024
Complaints 205
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21
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184
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Skullcandy reviews & complaints page 2

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C
Chilaka mohan
Mar 27, 2023
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Order not confirmed

Address: Erragadda, hyderabad

Sir I am booked skull candy dime ear buds through online. Payed amount through phone pay to brand eyes distributors private limited company. Payment was successful but order is confirmed. Pls solved the problem refund my money....
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Mayank00114
from NEW DELHI, Delhi
Mar 1, 2023
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Provided worst quality but shown good in the site

I purchased Skullcandy wireless earphone but that's quality very worst but shown in the site that is very good quality.

I complaint them via email and phone but they told me they don't have return policy and exchange also.

So, I need your help in this matter. And, I want to change this product with another product. If they don't return my money back.

I humble request, please take quick action on...
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Ankit kumar 98047
Jan 10, 2023
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I ordered for Jib wireless earbuds and paid ₹1310 from my upi. The upi transaction was successful but i didnt received any information for my order successfully placed or not. Kindly resolve my problem.
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    B
    Bhattacharjee143
    from Ahmedabad, Gujarat
    Dec 20, 2022
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    Address: Gurgaon
    Website: www.skullcandy.in

    I have cancelled my order on same day its 20 days gone but still money isn't credited yet
    Skullcandy customer support has been notified about the posted complaint.
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      B
      Bhattacharjee143
      from Ahmedabad, Gujarat
      Dec 20, 2022
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      Address: Block d room 67 Local Road, near vejalpur police chowki Milan Park, Vibhavari Society, Juhapura, Ahmedabad, Gujarat 380051, Block d room 67 Gokuldham
      Website: Skullcandy.in

      I have cancelled the order before 20 days but money isn't credited yet
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        B
        BALASUBRAMANIAN.
        Dec 12, 2022
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        Address: 3/336, inthumanagar, kaduvettipalayam karumathampatti coimbatore- 641659

        New Dime earbud is not working. And the earbud case also not working.
        Skullcandy customer support has been notified about the posted complaint.
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          M
          Manohari M
          Dec 7, 2022
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          I ordered Skullcandy Mini and Mighty Dime 2 Ear buds. It was delivered on 03/12/2022. When I opened the delivery package the product outer box was completely tapered and the product inside was completely missing. I got only charger and extra ear buds

          Outer package is fine but the inside product is completely missing. I captured the videos from the moment I realised product is missing.

          I have shared the same with the customer care. They denied that those are not complete vedios.

          I requested then to provide the packaging vedios for resolving the issue. They are not accepting even for that. They simply throwing all the faults on to the customer after taking the money from us.

          They are cheating on the customer by delivering empty and damaged products. They are not supporting us in anyway and mentally harassing with their unresponsive behaviour.
          Skullcandy customer support has been notified about the posted complaint.
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            @kil
            Dec 6, 2022
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            They won't even respond to any mail, The power brick doesn't show how much charge is left, the earbuds can't handle medium level music buzzing sound at high end (I'm not talking about high-end bass here), and medium level music can't be played appropriately. It's not worth the money; the product is listed at 7000, but I'd say it's only worth 300 rs. While walking it slips from the ear. If possible please recollect the product and initiate a refund.
            The above is the mail that I sent, no response whatsoever.
            Skullcandy customer support has been notified about the posted complaint.
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              गौरव नारायण सिंह
              Nov 14, 2022
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              Hi this is akanksha singh my order id is 31999409 which was placed on 09/11/22 and I received it on 12/11/22 2:30 pm and I would want to inform you that I received the wrong product and I would want to return the product and initiate the refund process.
              I had ordered dime 2 true wireless earbuds but received invoice of dime true wireless earbuds and was delivered the same and I have contacted to customer care for the issue the day from date of order.
              Now they refuse to return and refund the product saying nothing had been delivered wrong but actually they invoiced the wrong product from the beginning and now they created a non refunding loop so as to suppress the issue further.
              This would be a great favour to me to analyze the problem faced and resolve the issue as soon as possible and ensure that they initiate the return and refund process.
              Thanks and Regards
              Akanksha Singh
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                V
                Oct 11, 2022
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                Address: Agra

                I purchased Skullcandy uproar in 2020 ...it's cushion cover not available in market
                Skullcandy customer support has been notified about the posted complaint.
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                  D
                  Dr. Dixit Gor
                  Sep 20, 2022
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                  Address: Delhi

                  Skullcandy company has very bad service. I call too much time but no one picked up my call, no one reply to me, how do i contact? Skullcandy company in india is scam
                  Skullcandy customer support has been notified about the posted complaint.
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                    P
                    prashant k. tiwari
                    from kanpur, Uttar Pradesh
                    Sep 13, 2022
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                    I ordered skullcandy earbuds from the website through google promotion code, i cannot track the order through website and it does not shows up in the history as well. kindly look into the matter and help me resolve it.
                    order id : 31900870
                    date : sept 13 2022
                    Skullcandy customer support has been notified about the posted complaint.
                    Sep 13, 2022
                    Updated by prashant k. tiwari
                    here is the attached pic for the reference of the same

                    Sep 13, 2022
                    Updated by prashant k. tiwari
                    here is the picture of the payment

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                      P
                      Parmesh Nani
                      Sep 7, 2022
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                      Hell Customer care,

                      I have made the payment for my wireless earbuds through paytm wallet.
                      Date :[protected]:06 pm) IST
                      Payment of amount : 2, 366.70/-
                      Order ID : 31857533_[protected]

                      Please refunf the amount to my wallet or my account.
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                        M
                        Manoj Panke
                        from Pune, Maharashtra
                        Sep 6, 2022
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                        Address: 201, 2nd Floor, Chandra Bhawan, 67-68, Nehru Place, Delhi-110019.

                        Hi,

                        I already filed complaint against skullycandy that, i didnt get the my earbuds after warranty claim. Already mail thread is also going on and their is more than 23 mail i have sent them, I am not getting any positive response.

                        This is the ticket number : [protected]
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                          F
                          Franiyo Anton
                          from Erode, Tamil Nadu
                          Aug 30, 2022
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                          Address: Brand Eyes Distributors Pvt Ltd, Second Floor, Chandra Bhawan 67-68 201, Nehru Place, Delhi, 110019

                          On August 30, 2022 I placed an order on Skullcandy website but I didnt recieve a order id or confirmation just the payment was taken and I tried to contact them through customer care who never picked the call. I want my refund immediately. I dont know how this company could be trusted. This is like a fraudlent taking money without giving confirmation id or estimated deliver date. I request immediate cancellation and refund for the product which was never ordered or placed.
                          Skullcandy customer support has been notified about the posted complaint.
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                            S
                            Shachiiiii
                            Aug 25, 2022
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                            Recieved product on 24/08/2022 and the battery drains too fast.
                            The inturruptions in sound is more and pods doesnot work properly
                            Skullcandy customer support has been notified about the posted complaint.
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                              Dhruvesh21
                              from Vadodara, Gujarat
                              Aug 23, 2022
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                              Address: Vadodara
                              Website: www.skullcandy.in/checkout

                              Why Skullcandy scam people on basis of sales it is fraud and legal action should have to be taken against Skullcandy. For your brie[censored]nderstand let take an example that i got a gpay coupon of Skullcandy which gives me 70% of on skullcandy best seller products and i applied coupon on jib wireless earbuds to claim it but what i observed is that it's pricing is already high around 4599 bucks and after applying coupon it shows 1375 bucks and Amazon offers same earphone on 1395 bucks please don't scam with people's hard earned money.
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                                B
                                Budaraju Pramod Kumar
                                Aug 20, 2022
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                                Resolved

                                Address: Flat no. 207, House no. 12-13-262, Srikar Srivas apts., Street no.3, Tarnaka, Near Narayan College

                                I placed an order on the website on 29th July as there was no update in the order status. I requested a cancellation on 1st August the supplier responded on 5th August stating that I will be getting a refund with in 2 weeks. It has been 19 days since the order cancellation and I haven't received a refund yet.
                                +3 photos
                                Aug 26, 2022
                                Complaint marked as Resolved 
                                Got an email from [email protected] that my refund is processed but after 20 and it was credited in a day
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                                  S
                                  Shreyshah984
                                  from AHMEDABAD, Gujarat
                                  Aug 16, 2022
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                                  I received my Dime True wireless earbuds from skullcandy (Brand Eyes Distributor, Delhi). But the earbuds are not working as they are not getting charged. So I contacted the customer care but they are not receiving calls. I also mailed them for the same but they are not responsing. I want to get my product replaced. This is not the way to treat customer by not receiving calls.
                                  Skullcandy customer support has been notified about the posted complaint.
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                                    S
                                    Salimkh656
                                    Aug 15, 2022
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                                    I took the tape off the speakers, I put the speakers in the box, they didn't charge. When I put the charger in the box, the speakers charge for a few seconds and stop charging, and the box turns red when they charge, and it turns green and it turns red. I don't know how I'm going to fix it and the speakers charge.
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