Submit a Complaint
Claimed

Skullcandy Complaints & Reviews

www.skullcandy.com
1
Updated: Aug 10, 2024
Complaints 206
Resolved
21
Unresolved
185
So far, so good. Skullcandy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Skullcandy will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Skullcandy

Having problems with Skullcandy?

File a complaint and get it resolved by Skullcandy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
Skullcandy

Skullcandy reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vanlalchhuana
Apr 10, 2023
Report
Copy

Address: Second Floor, Chandra Bhawan 67-68 201, Nehru Place, Delhi, 110019

I ordered one of their Hesh ANC headphones. After they received payment, they sent a message saying that they would process the order as soon as possible, along with an order number(which is completely useless because you can't use it for anything).
It's been two days and they haven't given any updates, I tried emailing their customer support and got no response.
I know it isn't actually Skullcandy but an authorised dealer called 'Brand Eyes Distributors Pvt Ltd' still that's no excuse to just take people's money and not give any response whatsoever.
I will wait a maximum of 1 week, then if there are no updates, I won't be contacting their customer support anymore. I'm taking them to court because yes I am that petty.
+1 photos
Skullcandy customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chilaka mohan
    Mar 27, 2023
    Resolved
    Report
    Copy
    Resolved

    Order not confirmed

    Address: Erragadda, hyderabad

    Sir I am booked skull candy dime ear buds through online. Payed amount through phone pay to brand eyes distributors private limited company. Payment was successful but order is confirmed. Pls solved the problem refund my money....
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Mayank00114
    from NEW DELHI, Delhi
    Mar 1, 2023
    Resolved
    Report
    Copy
    Resolved

    Provided worst quality but shown good in the site

    I purchased Skullcandy wireless earphone but that's quality very worst but shown in the site that is very good quality.

    I complaint them via email and phone but they told me they don't have return policy and exchange also.

    So, I need your help in this matter. And, I want to change this product with another product. If they don't return my money back.

    I humble request, please take quick action on...
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    Ankit kumar 98047
    Jan 10, 2023
    Report
    Copy

    I ordered for Jib wireless earbuds and paid ₹1310 from my upi. The upi transaction was successful but i didnt received any information for my order successfully placed or not. Kindly resolve my problem.
    +1 photos
    Skullcandy customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bhattacharjee143
      from Ahmedabad, Gujarat
      Dec 20, 2022
      Report
      Copy

      Address: Gurgaon
      Website: www.skullcandy.in

      I have cancelled my order on same day its 20 days gone but still money isn't credited yet
      Skullcandy customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bhattacharjee143
        from Ahmedabad, Gujarat
        Dec 20, 2022
        Report
        Copy

        Address: Block d room 67 Local Road, near vejalpur police chowki Milan Park, Vibhavari Society, Juhapura, Ahmedabad, Gujarat 380051, Block d room 67 Gokuldham
        Website: Skullcandy.in

        I have cancelled the order before 20 days but money isn't credited yet
        +1 photos
        Skullcandy customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          BALASUBRAMANIAN.
          Dec 12, 2022
          Report
          Copy

          Address: 3/336, inthumanagar, kaduvettipalayam karumathampatti coimbatore- 641659

          New Dime earbud is not working. And the earbud case also not working.
          Skullcandy customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manohari M
            Dec 7, 2022
            Report
            Copy

            I ordered Skullcandy Mini and Mighty Dime 2 Ear buds. It was delivered on 03/12/2022. When I opened the delivery package the product outer box was completely tapered and the product inside was completely missing. I got only charger and extra ear buds

            Outer package is fine but the inside product is completely missing. I captured the videos from the moment I realised product is missing.

            I have shared the same with the customer care. They denied that those are not complete vedios.

            I requested then to provide the packaging vedios for resolving the issue. They are not accepting even for that. They simply throwing all the faults on to the customer after taking the money from us.

            They are cheating on the customer by delivering empty and damaged products. They are not supporting us in anyway and mentally harassing with their unresponsive behaviour.
            Skullcandy customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              @
              @kil
              Dec 6, 2022
              Report
              Copy

              They won't even respond to any mail, The power brick doesn't show how much charge is left, the earbuds can't handle medium level music buzzing sound at high end (I'm not talking about high-end bass here), and medium level music can't be played appropriately. It's not worth the money; the product is listed at 7000, but I'd say it's only worth 300 rs. While walking it slips from the ear. If possible please recollect the product and initiate a refund.
              The above is the mail that I sent, no response whatsoever.
              Skullcandy customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                ग
                गौरव नारायण सिंह
                Nov 14, 2022
                Report
                Copy

                Hi this is akanksha singh my order id is 31999409 which was placed on 09/11/22 and I received it on 12/11/22 2:30 pm and I would want to inform you that I received the wrong product and I would want to return the product and initiate the refund process.
                I had ordered dime 2 true wireless earbuds but received invoice of dime true wireless earbuds and was delivered the same and I have contacted to customer care for the issue the day from date of order.
                Now they refuse to return and refund the product saying nothing had been delivered wrong but actually they invoiced the wrong product from the beginning and now they created a non refunding loop so as to suppress the issue further.
                This would be a great favour to me to analyze the problem faced and resolve the issue as soon as possible and ensure that they initiate the return and refund process.
                Thanks and Regards
                Akanksha Singh
                +4 photos
                Skullcandy customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  [email protected]
                  Oct 11, 2022
                  Report
                  Copy

                  Address: Agra

                  I purchased Skullcandy uproar in 2020 ...it's cushion cover not available in market
                  Skullcandy customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dr. Dixit Gor
                    Sep 20, 2022
                    Report
                    Copy

                    Address: Delhi

                    Skullcandy company has very bad service. I call too much time but no one picked up my call, no one reply to me, how do i contact? Skullcandy company in india is scam
                    Skullcandy customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      prashant k. tiwari
                      from kanpur, Uttar Pradesh
                      Sep 13, 2022
                      Report
                      Copy

                      I ordered skullcandy earbuds from the website through google promotion code, i cannot track the order through website and it does not shows up in the history as well. kindly look into the matter and help me resolve it.
                      order id : 31900870
                      date : sept 13 2022
                      Skullcandy customer support has been notified about the posted complaint.
                      Sep 13, 2022
                      Updated by prashant k. tiwari                       here is the attached pic for the reference of the same

                      Sep 13, 2022
                      Updated by prashant k. tiwari                       here is the picture of the payment

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Parmesh Nani
                        Sep 7, 2022
                        Report
                        Copy

                        Hell Customer care,

                        I have made the payment for my wireless earbuds through paytm wallet.
                        Date :[protected]:06 pm) IST
                        Payment of amount : 2, 366.70/-
                        Order ID : 31857533_[protected]

                        Please refunf the amount to my wallet or my account.
                        +1 photos
                        Skullcandy customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manoj Panke
                          from Pune, Maharashtra
                          Sep 6, 2022
                          Report
                          Copy

                          Address: 201, 2nd Floor, Chandra Bhawan, 67-68, Nehru Place, Delhi-110019.

                          Hi,

                          I already filed complaint against skullycandy that, i didnt get the my earbuds after warranty claim. Already mail thread is also going on and their is more than 23 mail i have sent them, I am not getting any positive response.

                          This is the ticket number : [protected]
                          Skullcandy customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            F
                            Franiyo Anton
                            from Erode, Tamil Nadu
                            Aug 30, 2022
                            Report
                            Copy

                            Address: Brand Eyes Distributors Pvt Ltd, Second Floor, Chandra Bhawan 67-68 201, Nehru Place, Delhi, 110019

                            On August 30, 2022 I placed an order on Skullcandy website but I didnt recieve a order id or confirmation just the payment was taken and I tried to contact them through customer care who never picked the call. I want my refund immediately. I dont know how this company could be trusted. This is like a fraudlent taking money without giving confirmation id or estimated deliver date. I request immediate cancellation and refund for the product which was never ordered or placed.
                            Skullcandy customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shachiiiii
                              Aug 25, 2022
                              Report
                              Copy

                              Recieved product on 24/08/2022 and the battery drains too fast.
                              The inturruptions in sound is more and pods doesnot work properly
                              Skullcandy customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dhruvesh21
                                from Vadodara, Gujarat
                                Aug 23, 2022
                                Report
                                Copy

                                Address: Vadodara
                                Website: www.skullcandy.in/checkout

                                Why Skullcandy scam people on basis of sales it is fraud and legal action should have to be taken against Skullcandy. For your brie[censored]nderstand let take an example that i got a gpay coupon of Skullcandy which gives me 70% of on skullcandy best seller products and i applied coupon on jib wireless earbuds to claim it but what i observed is that it's pricing is already high around 4599 bucks and after applying coupon it shows 1375 bucks and Amazon offers same earphone on 1395 bucks please don't scam with people's hard earned money.
                                +2 photos
                                Skullcandy customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Budaraju Pramod Kumar
                                  Aug 20, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Flat no. 207, House no. 12-13-262, Srikar Srivas apts., Street no.3, Tarnaka, Near Narayan College

                                  I placed an order on the website on 29th July as there was no update in the order status. I requested a cancellation on 1st August the supplier responded on 5th August stating that I will be getting a refund with in 2 weeks. It has been 19 days since the order cancellation and I haven't received a refund yet.
                                  +3 photos
                                  Aug 26, 2022
                                  Complaint marked as Resolved 
                                  Got an email from [email protected] that my refund is processed but after 20 and it was credited in a day
                                  Skullcandy customer support has been notified about the posted complaint.
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shreyshah984
                                    from AHMEDABAD, Gujarat
                                    Aug 16, 2022
                                    Report
                                    Copy

                                    I received my Dime True wireless earbuds from skullcandy (Brand Eyes Distributor, Delhi). But the earbuds are not working as they are not getting charged. So I contacted the customer care but they are not receiving calls. I also mailed them for the same but they are not responsing. I want to get my product replaced. This is not the way to treat customer by not receiving calls.
                                    Skullcandy customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Girias India Investment
                                      1
                                      (311)
                                      Rupali Industries
                                      1
                                      (17)
                                      Otis Elevator Company
                                      1
                                      (121)