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Skullcandy Complaints & Reviews

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Last updated Apr 9, 2024
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Skullcandy reviews & complaints page 3

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S
Sai sasank09
Aug 5, 2022
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Refund not credited

Actually I ordered ear buds in skull candy website..
Later due to some personal issues I tried to cancel the order at that time only.
But there is no cancel option at all so I mailed to them at that time only to cancel the order .
I got reply next day that before dispatched the product only able to cancel. But I didn't get any mail regarding dispatching of product..So I called the customer care several times but they...
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hansel.lewis
from Thane, Maharashtra
Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Payment made but order not placed.

Address:Found these places on their website..Noida, Nehru place - New Delhi, Marol - Andheri

Hello customer care,

This is to inform you that I placed an order for Skullcandy Inkd+ (black) earbuds with Mircrophone yesterday, the 3rd of August at 2.58 pm and paid rs.749.70 via my Upi Id - [protected]@okhdfcbank to your a/c but the order did not get placed even after paying the amount. The actual price of earbuds on the website was between 2k - 2.5k or so . The UPI transaction ID of the a/c is[protected]. The amount...
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sebith joseph
Aug 2, 2022
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Left side earbud not working

Address:23, Bharathi Nagar 1st street TVS nagar , Edayarpalayam, Coimbatore-641025

I was using skullcandy indy anc model ear buds since last 10months its avery good experience.

But now the war buss not woking properly

Lift side ears bud not working

Request you to provide solution for the same...
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T
The SayAnime
Jul 31, 2022
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Refund issue

Address:Delhi
Website:Skullcandy.in

I've placed the order on 10th July and filed the cancellation request on same day. It have been over 21 days and I haven't received the refund. They are not answering my emails and not responding appropriately during the call...
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D
Deepika -96
from Chennai, Tamil Nadu
Jul 27, 2022
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Defective functioning of skullcandy dime 2 earphones

Dear team

I had placed a order with order number #25643368 for a skullcandy dime 2 ear phones. I had received the order today at 3 in the noon. When I had unpacked seeing the unboxing video, the left ear phones led didn't work and while removing the sticker and charging while the right bud led worked fine the left bud didnt work at all.

I tried the rebooting option in the website still no change. Hence I would...
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A
aggarwal_aniket
from Ludhiana, Punjab
Jul 27, 2022
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Im complaining about their poor after sale services

I purchased INDY EVO TW earbuds. And i am having trouble charging them. And the customer care is not at all responsive to this issue....
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I ordered a skullcandy sesh evo truly wireless bluetooth ear buds on 11.06.2022(oder number:[protected], the active noise cancellation in the ear bud is not working properly so i sent the product to the skullcandy service centre in Delhi on 08/07/2022 as suggested by the skullcandy customer care. the product was returned to me without the problem rectified. i called the customer care for this on 25/07/2022 they did not respond properly...
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Div Shah
from Hyderabad, Telangana
Jul 18, 2022
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Tws dime earphones

I've placed an order for dime earphones on 14/7/2022. Payment is also successful but they still didn't deliver my product. On website it is showing processing. On calling and emailing them still they didn't respond. When will I get my product?...
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A
Abh1navv
Jul 18, 2022
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Got faulty left earbud, not charging

I had ordered the dime tws earbuds and have recieved a faulty set of earbuds, The buds were working fine on the first charge but once the battery ran out, the left earbud is not getting charged and thus no sound is coming from it. I want to get an exchange for the product. My order id is 25047060...
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ISHA VALIVETI
Jul 13, 2022
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Website isn't loading.

Website:Skullcandy.in

Skullcandy.in is not responsive. Kindly fix this problem ASAP...
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Address:Second Floor, Chandra Bhawan 67-68 201, Nehru Place, Delhi, 110019

Ordered Skull candy Indy ANC worth INR 9999 (its a huge money) on Saturday July 09 2022, payment was successful, order confirmed and i got the order id too but i can't tract it. I gone through the privacy policy, it shows that it will shipping and its status will be updated on working day within 24 hours. Till now the status of the order is processing. And tried to contact the customer care, they didn't answer the call even I mailed them...
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A
Abh1navv
Jul 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment was done, order not confirmed or placed

I had payed for my earbuds through the UPI option on Skullcandy's website for my earbuds. The payment was done but the page didn't update and my order wasn't placed. I dont want refund, please just confirm my order.
Date - 09/07/2022...
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T
togintom
from Kattappana, Kerala
Jun 27, 2022
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Order didnt confirmed

Ordered a skullcandy earbuds 3 days ago and money also debited from bank account but order wasnt confirmed...
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SunaP
from Bengaluru, Karnataka
Jun 27, 2022
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Payment went through but still showing pending pending on the site

Payment done but still showing pending on the site & the Customer care # is just not reachable. Money gone down the drain. Completely pathetic & frustating experience....
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C
CliffordJ
from Chennai, Tamil Nadu
Jun 22, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
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I'm complaining about the unresponsive customer care

Address:India
Website:Skullcandy (brandeyes)

I still an issue with my earphone... I reached email support many times and created three tickets, they asked for POP and no proper response and even tried calling them... On first call after 4-5 mins they disconnected my call and I try 2nd time and they never picked it up...
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N
Nikhil7670
Jun 20, 2022
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Not getting a refund

It's been 20 days I did not get any refund from skullcandy neither refund nor any updates....
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N
Nikhildrax
Jun 17, 2022
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Received defective TWS DIME EARBUDS

Address:201, 2nd Floor, Chandra Bhawan, 67-68, Nehru Place, Delhi-110019.

I received my product on 8 June 22 after a week I started facing glitches in music while playing and auto disconnect while on calls and I mailed and called their customer service many times but they didn't reply and bother. Serious action should be taken against them....
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Kevin01
from Vadodara, Gujarat
Jun 16, 2022
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Cancellation

It's been 4-5 days since i requested for cancellation.There hasn't been any news from their side. I mail them everyday asking for the status of my cancellation but there's no response at all. Even their website doesn't show status of the order.
my order- Dime® True Wireless Earbuds - True Black, Order Id: 16449029 and Ticket No:[protected]. I've already paid the amount, I just want to cancel the order and get my money back....
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S
shweta amrit
Jun 15, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
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Money debited but no order placed

I placed an order on skullcandy and they debited my account a sum of Rs. 1899 but no order was placed. i tried calling them for nearly 10 days but they don't answer. i even dropped an email but they didn't respond to that also for 5 days now. i just want my money back....
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I placed my order from http://www.skullcandy.in/ for a skullcandy Dime on 31st May 2022.
Money is paid, Order confirmation also received with the tracking ID, but I cannot track my product, and there's no updates from the mail till now.
Is it still processing or is it shipped since it's been more than a week now!...
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