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Skullcandy Complaints & Reviews

www.skullcandy.com
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Updated: Mar 3, 2025
Complaints 207
Resolved
21
Unresolved
186
So far, so good. Skullcandy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Skullcandy will keep up the work and continue to help more customers with their concerns even better 🤝
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Electronics & Appliances
Rank #41-60
Skullcandy

Skullcandy reviews & complaints page 3

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S
Shachiiiii
Aug 25, 2022
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Recieved product on 24/08/2022 and the battery drains too fast.
The inturruptions in sound is more and pods doesnot work properly
Skullcandy customer support has been notified about the posted complaint.
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    D
    Dhruvesh21
    from Vadodara, Gujarat
    Aug 23, 2022
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    Address: Vadodara
    Website: www.skullcandy.in/checkout

    Why Skullcandy scam people on basis of sales it is fraud and legal action should have to be taken against Skullcandy. For your brie[censored]nderstand let take an example that i got a gpay coupon of Skullcandy which gives me 70% of on skullcandy best seller products and i applied coupon on jib wireless earbuds to claim it but what i observed is that it's pricing is already high around 4599 bucks and after applying coupon it shows 1375 bucks and Amazon offers same earphone on 1395 bucks please don't scam with people's hard earned money.
    Skullcandy customer support has been notified about the posted complaint.
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      B
      Budaraju Pramod Kumar
      Aug 20, 2022
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      Resolved

      Address: Flat no. 207, House no. 12-13-262, Srikar Srivas apts., Street no.3, Tarnaka, Near Narayan College

      I placed an order on the website on 29th July as there was no update in the order status. I requested a cancellation on 1st August the supplier responded on 5th August stating that I will be getting a refund with in 2 weeks. It has been 19 days since the order cancellation and I haven't received a refund yet.
      Aug 26, 2022
      Complaint marked as Resolved 
      Got an email from [email protected] that my refund is processed but after 20 and it was credited in a day
      Skullcandy customer support has been notified about the posted complaint.
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        S
        Shreyshah984
        from AHMEDABAD, Gujarat
        Aug 16, 2022
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        I received my Dime True wireless earbuds from skullcandy (Brand Eyes Distributor, Delhi). But the earbuds are not working as they are not getting charged. So I contacted the customer care but they are not receiving calls. I also mailed them for the same but they are not responsing. I want to get my product replaced. This is not the way to treat customer by not receiving calls.
        Skullcandy customer support has been notified about the posted complaint.
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          S
          Salimkh656
          Aug 15, 2022
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          I took the tape off the speakers, I put the speakers in the box, they didn't charge. When I put the charger in the box, the speakers charge for a few seconds and stop charging, and the box turns red when they charge, and it turns green and it turns red. I don't know how I'm going to fix it and the speakers charge.
          Skullcandy customer support has been notified about the posted complaint.
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            R
            Rishabhpatel33
            from Lucknow, Uttar Pradesh
            Aug 10, 2022
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            I bought skullcandy dime Bluetooth true wireless black from online Skullcandy site but its performance is not good.Its battery backup company claims 3:30 hours on single charge but it does not give more than 2 hours. and sound quality is also not good. I have always been using the product of Skullcandy and always prefer to others but this product is worst... so please give us some solution of this.
            Skullcandy customer support has been notified about the posted complaint.
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              V
              vineeit
              Aug 8, 2022
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              Hello I ordered a headphone through skullcandy online website past week, then I received a mail through skullcandy about my payment is been accepted and order is been placed but its under processing. Then i tried to connect skullcandy through customer care service but had no response over the customer care number and neither on mail that i sent them for the complain
              Skullcandy never replies to any customer care service it was very bad experience for me being such reputed brand never expected this from skullcandy
              Skullcandy customer support has been notified about the posted complaint.
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                A
                arshia shamim
                Aug 7, 2022
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                Address: H 28 webkul software noida sector 63 noida

                One of my ear buds is not working
                Skullcandy customer support has been notified about the posted complaint.
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                  S
                  Sai sasank09
                  Aug 5, 2022
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                  Actually I ordered ear buds in skull candy website..
                  Later due to some personal issues I tried to cancel the order at that time only.
                  But there is no cancel option at all so I mailed to them at that time only to cancel the order .
                  I got reply next day that before dispatched the product only able to cancel. But I didn't get any mail regarding dispatching of product..So I called the customer care several times but they didn't answer to my call
                  After several hours I got a mail that the order started dispatched ... It was totally a bad things from the company later... After some days when I check the order status it was shown as canceled..! But I didn't even get inform from them.. And also I DIDNT RECEIVE MY REFUND AMOUNT ...
                  Skullcandy customer support has been notified about the posted complaint.
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                    S
                    sebith joseph
                    Aug 2, 2022
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                    Address: 23, Bharathi Nagar 1st street TVS nagar , Edayarpalayam, Coimbatore-641025

                    I was using skullcandy indy anc model ear buds since last 10months its avery good experience.

                    But now the war buss not woking properly

                    Lift side ears bud not working

                    Request you to provide solution for the same
                    Skullcandy customer support has been notified about the posted complaint.
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                      T
                      The SayAnime
                      Jul 31, 2022
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                      Address: Delhi
                      Website: Skullcandy.in

                      I've placed the order on 10th July and filed the cancellation request on same day. It have been over 21 days and I haven't received the refund. They are not answering my emails and not responding appropriately during the call
                      Skullcandy customer support has been notified about the posted complaint.
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                        D
                        Deepika -96
                        from Chennai, Tamil Nadu
                        Jul 27, 2022
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                        Dear team

                        I had placed a order with order number #25643368 for a skullcandy dime 2 ear phones. I had received the order today at 3 in the noon. When I had unpacked seeing the unboxing video, the left ear phones led didn't work and while removing the sticker and charging while the right bud led worked fine the left bud didnt work at all.

                        I tried the rebooting option in the website still no change. Hence I would like to return the ear phones and get a brand new one instead of it. The product is faulty and and I would like to exchange it. As mentioned in the customer support I have mailed within 24hrs of receipt of the product.

                        Kindly do the needful ASAP and the mail is being drafted from registered Email id

                        Regards
                        Rakesh .T
                        #[protected]
                        Skullcandy customer support has been notified about the posted complaint.
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                          A
                          aggarwal_aniket
                          from Ludhiana, Punjab
                          Jul 27, 2022
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                          I purchased INDY EVO TW earbuds. And i am having trouble charging them. And the customer care is not at all responsive to this issue.
                          Skullcandy customer support has been notified about the posted complaint.
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                            W
                            Winston Bruce
                            Jul 25, 2022
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                            I ordered a skullcandy sesh evo truly wireless bluetooth ear buds on 11.06.2022(oder number:[protected], the active noise cancellation in the ear bud is not working properly so i sent the product to the skullcandy service centre in Delhi on 08/07/2022 as suggested by the skullcandy customer care. the product was returned to me without the problem rectified. i called the customer care for this on 25/07/2022 they did not respond properly and they disconnected the call. they did not pick my call for more than 5 times, then they attended my call and disconnected again. please resolve this problem by providing a new ear bud.
                            Skullcandy customer support has been notified about the posted complaint.
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                              D
                              Div Shah
                              from Hyderabad, Telangana
                              Jul 18, 2022
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                              I've placed an order for dime earphones on 14/7/2022. Payment is also successful but they still didn't deliver my product. On website it is showing processing. On calling and emailing them still they didn't respond. When will I get my product?
                              Skullcandy customer support has been notified about the posted complaint.
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                                A
                                Abh1navv
                                Jul 18, 2022
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                                I had ordered the dime tws earbuds and have recieved a faulty set of earbuds, The buds were working fine on the first charge but once the battery ran out, the left earbud is not getting charged and thus no sound is coming from it. I want to get an exchange for the product. My order id is 25047060
                                Skullcandy customer support has been notified about the posted complaint.
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                                  I
                                  ISHA VALIVETI
                                  Jul 13, 2022
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                                  Website: Skullcandy.in

                                  Skullcandy.in is not responsive. Kindly fix this problem ASAP
                                  Skullcandy customer support has been notified about the posted complaint.
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                                    J
                                    Jarvis076
                                    Jul 11, 2022
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                                    Address: Second Floor, Chandra Bhawan 67-68 201, Nehru Place, Delhi, 110019

                                    Ordered Skull candy Indy ANC worth INR 9999 (its a huge money) on Saturday July 09 2022, payment was successful, order confirmed and i got the order id too but i can't tract it. I gone through the privacy policy, it shows that it will shipping and its status will be updated on working day within 24 hours. Till now the status of the order is processing. And tried to contact the customer care, they didn't answer the call even I mailed them but no response. This is the first time I ordered the product on their official website, IDK why the such a big company holds cheap customer care and services. This will ruin their name, so anyway

                                    i want to know where is my order, when I will get the product, i know their policies but it is not promising comparing with no response customer care. is my money safe?
                                    Skullcandy customer support has been notified about the posted complaint.
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                                      A
                                      Abh1navv
                                      Jul 9, 2022
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                                      Resolved

                                      I had payed for my earbuds through the UPI option on Skullcandy's website for my earbuds. The payment was done but the page didn't update and my order wasn't placed. I dont want refund, please just confirm my order.
                                      Date - 09/07/2022
                                      Jul 18, 2022
                                      Complaint marked as Resolved 
                                      Skullcandy customer support has been notified about the posted complaint.
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                                        T
                                        togintom
                                        from Kattappana, Kerala
                                        Jun 27, 2022
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                                        Ordered a skullcandy earbuds 3 days ago and money also debited from bank account but order wasnt confirmed
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