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Skullcandy Complaints & Reviews

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1
Updated: Jul 3, 2024
Complaints 205
Resolved
21
Unresolved
184
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Skullcandy reviews & complaints page 3

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R
Rishabhpatel33
from Lucknow, Uttar Pradesh
Aug 10, 2022
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I bought skullcandy dime Bluetooth true wireless black from online Skullcandy site but its performance is not good.Its battery backup company claims 3:30 hours on single charge but it does not give more than 2 hours. and sound quality is also not good. I have always been using the product of Skullcandy and always prefer to others but this product is worst... so please give us some solution of this.
Skullcandy customer support has been notified about the posted complaint.
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    V
    vineeit
    Aug 8, 2022
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    Hello I ordered a headphone through skullcandy online website past week, then I received a mail through skullcandy about my payment is been accepted and order is been placed but its under processing. Then i tried to connect skullcandy through customer care service but had no response over the customer care number and neither on mail that i sent them for the complain
    Skullcandy never replies to any customer care service it was very bad experience for me being such reputed brand never expected this from skullcandy
    Skullcandy customer support has been notified about the posted complaint.
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      A
      arshia shamim
      Aug 7, 2022
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      Address: H 28 webkul software noida sector 63 noida

      One of my ear buds is not working
      Skullcandy customer support has been notified about the posted complaint.
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        S
        Sai sasank09
        Aug 5, 2022
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        Actually I ordered ear buds in skull candy website..
        Later due to some personal issues I tried to cancel the order at that time only.
        But there is no cancel option at all so I mailed to them at that time only to cancel the order .
        I got reply next day that before dispatched the product only able to cancel. But I didn't get any mail regarding dispatching of product..So I called the customer care several times but they didn't answer to my call
        After several hours I got a mail that the order started dispatched ... It was totally a bad things from the company later... After some days when I check the order status it was shown as canceled..! But I didn't even get inform from them.. And also I DIDNT RECEIVE MY REFUND AMOUNT ...
        +1 photos
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          H
          hansel.lewis
          from Thane, Maharashtra
          Aug 4, 2022
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          Resolved

          Online Payment made but order not placed.

          Address: Found these places on their website..Noida, Nehru place - New Delhi, Marol - Andheri

          Hello customer care,

          This is to inform you that I placed an order for Skullcandy Inkd+ (black) earbuds with Mircrophone yesterday, the 3rd of August at 2.58 pm and paid rs.749.70 via my Upi Id - [protected]@okhdfcbank to your a/c but the order did not get placed even after paying the amount. The actual price of earbuds on the website was between 2k - 2.5k or so . The UPI transaction ID of the a/c is[protected]. The amount...
          +1 photos
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          S
          sebith joseph
          Aug 2, 2022
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          Address: 23, Bharathi Nagar 1st street TVS nagar , Edayarpalayam, Coimbatore-641025

          I was using skullcandy indy anc model ear buds since last 10months its avery good experience.

          But now the war buss not woking properly

          Lift side ears bud not working

          Request you to provide solution for the same
          Skullcandy customer support has been notified about the posted complaint.
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            T
            The SayAnime
            Jul 31, 2022
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            Address: Delhi
            Website: Skullcandy.in

            I've placed the order on 10th July and filed the cancellation request on same day. It have been over 21 days and I haven't received the refund. They are not answering my emails and not responding appropriately during the call
            Skullcandy customer support has been notified about the posted complaint.
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              D
              Deepika -96
              from Chennai, Tamil Nadu
              Jul 27, 2022
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              Defective functioning of skullcandy dime 2 earphones

              Dear team

              I had placed a order with order number #25643368 for a skullcandy dime 2 ear phones. I had received the order today at 3 in the noon. When I had unpacked seeing the unboxing video, the left ear phones led didn't work and while removing the sticker and charging while the right bud led worked fine the left bud didnt work at all.

              I tried the rebooting option in the website still no change. Hence I would...
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              A
              aggarwal_aniket
              from Ludhiana, Punjab
              Jul 27, 2022
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              I purchased INDY EVO TW earbuds. And i am having trouble charging them. And the customer care is not at all responsive to this issue.
              Skullcandy customer support has been notified about the posted complaint.
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                W
                Winston Bruce
                Jul 25, 2022
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                I ordered a skullcandy sesh evo truly wireless bluetooth ear buds on 11.06.2022(oder number:[protected], the active noise cancellation in the ear bud is not working properly so i sent the product to the skullcandy service centre in Delhi on 08/07/2022 as suggested by the skullcandy customer care. the product was returned to me without the problem rectified. i called the customer care for this on 25/07/2022 they did not respond properly and they disconnected the call. they did not pick my call for more than 5 times, then they attended my call and disconnected again. please resolve this problem by providing a new ear bud.
                +1 photos
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                  D
                  Div Shah
                  from Hyderabad, Telangana
                  Jul 18, 2022
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                  I've placed an order for dime earphones on 14/7/2022. Payment is also successful but they still didn't deliver my product. On website it is showing processing. On calling and emailing them still they didn't respond. When will I get my product?
                  Skullcandy customer support has been notified about the posted complaint.
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                    A
                    Abh1navv
                    Jul 18, 2022
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                    I had ordered the dime tws earbuds and have recieved a faulty set of earbuds, The buds were working fine on the first charge but once the battery ran out, the left earbud is not getting charged and thus no sound is coming from it. I want to get an exchange for the product. My order id is 25047060
                    Skullcandy customer support has been notified about the posted complaint.
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                      I
                      ISHA VALIVETI
                      Jul 13, 2022
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                      Website: Skullcandy.in

                      Skullcandy.in is not responsive. Kindly fix this problem ASAP
                      Skullcandy customer support has been notified about the posted complaint.
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                        J
                        Jarvis076
                        Jul 11, 2022
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                        Address: Second Floor, Chandra Bhawan 67-68 201, Nehru Place, Delhi, 110019

                        Ordered Skull candy Indy ANC worth INR 9999 (its a huge money) on Saturday July 09 2022, payment was successful, order confirmed and i got the order id too but i can't tract it. I gone through the privacy policy, it shows that it will shipping and its status will be updated on working day within 24 hours. Till now the status of the order is processing. And tried to contact the customer care, they didn't answer the call even I mailed them but no response. This is the first time I ordered the product on their official website, IDK why the such a big company holds cheap customer care and services. This will ruin their name, so anyway

                        i want to know where is my order, when I will get the product, i know their policies but it is not promising comparing with no response customer care. is my money safe?
                        Skullcandy customer support has been notified about the posted complaint.
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                          A
                          Abh1navv
                          Jul 9, 2022
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                          Resolved

                          I had payed for my earbuds through the UPI option on Skullcandy's website for my earbuds. The payment was done but the page didn't update and my order wasn't placed. I dont want refund, please just confirm my order.
                          Date - 09/07/2022
                          +1 photos
                          Jul 18, 2022
                          Complaint marked as Resolved 
                          Skullcandy customer support has been notified about the posted complaint.
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                            T
                            togintom
                            from Kattappana, Kerala
                            Jun 27, 2022
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                            Ordered a skullcandy earbuds 3 days ago and money also debited from bank account but order wasnt confirmed
                            Skullcandy customer support has been notified about the posted complaint.
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                              S
                              SunaP
                              from Bengaluru, Karnataka
                              Jun 27, 2022
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                              Payment done but still showing pending on the site & the Customer care # is just not reachable. Money gone down the drain. Completely pathetic & frustating experience.
                              Skullcandy customer support has been notified about the posted complaint.
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                                C
                                CliffordJ
                                from Chennai, Tamil Nadu
                                Jun 22, 2022
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                                Address: India
                                Website: Skullcandy (brandeyes)

                                I still an issue with my earphone... I reached email support many times and created three tickets, they asked for POP and no proper response and even tried calling them... On first call after 4-5 mins they disconnected my call and I try 2nd time and they never picked it up
                                Skullcandy customer support has been notified about the posted complaint.
                                Jun 22, 2022
                                Updated by CliffordJ                                 #510061 this will be my order number and it's not even 6months old, one side is not working. I want mine to be replaced
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                                  N
                                  Nikhil7670
                                  Jun 20, 2022
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                                  It's been 20 days I did not get any refund from skullcandy neither refund nor any updates.
                                  Skullcandy customer support has been notified about the posted complaint.
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                                    Nikhildrax
                                    Jun 17, 2022
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                                    Address: 201, 2nd Floor, Chandra Bhawan, 67-68, Nehru Place, Delhi-110019.

                                    I received my product on 8 June 22 after a week I started facing glitches in music while playing and auto disconnect while on calls and I mailed and called their customer service many times but they didn't reply and bother. Serious action should be taken against them.
                                    +1 photos
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