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Skullcandy Complaints & Reviews

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Last updated Apr 9, 2024
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Skullcandy reviews & complaints page 8

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M
from Mumbai, Maharashtra
Feb 7, 2023
This thread was updated on Feb 7, 2023
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Order cancellation

Hey

Order number is 221293

I ordered skullcandy push on 1st july and after a while i mail to customer service to cancel my order no one reply and after that i got reply next day they were saying that your product is already dispatched i got message from courier service on 3 july that your order is picked up today. I want to return this product but now courier boy deivered it to my address. First of all when...
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Kumarkv
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Does not respond by company

On 03/10/2019, I bought a skullcandy ink’d Bluetooth headset with Mic. I made this purchase on Flipkart. Unfortunately, My headset has not performed well .The headset under Warranty Period.I look forward to reply and a resolution to my problem . I’m also trying to connect with Skullcandy by Call, Gmail, Twitter but Company doesn’t respond....
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I am having a manufacturer error in my earphone, the both side of the earphone is not working. Its been less than 1 month and it stopped working. I want to claim my warranty as it is in warranty period 2years from now. The information is as follows :-
1. It is skullcandy ink'd wired in-earphone with mic.
2. Ordered on 30st may 2020 from amazon
The customer services of this company is not responding to anything its been...
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Amit0586
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Order status 212334_20062258

Address:B2, Sector-4, Noida, (UP). 201301. Skullcandy w

My order number is 212334_20062258
I want to know tarcking number and excpected date when will my order be shipped?
I have no any detail about shipping ???
Product Name Ink'd Wireless Earbud black and gray
I am waiting for your reply
Mail [protected]@gmail.com
brought skullcandy indy at skullcandy.in on june 4, the product has not yet arrived not i have the confirmation that i have brought...
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Hello, my name is dhananjay gawade i ordered the skullcandy riff headphones on june 16, 2020 my order number is 208486_20061627 i haven't received a confirmation text message yet even after generation of tickets and your customer service is just isn't responding good they are just saying tomorrow and tomorrow...
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aianabathini v vamsi krishna
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no update regarding my order status

Recently i ordered skullcandy indy ear bud. Only confirmation mail i have received but not order status no furthermore information i received. When i sent mail to cancel my order i didn't receive any confirmation, or update order number # 204746...
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rock44karthi
from Delhi, Delhi
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Service center in India is not responding

Address:BRAND EYES DISTRIBUTORS ( PVT ) LTD B-2, Sector-4, Noida Uttar Pradesh – 201301 [India] Contact No. : +91-0120-4341300

Service center is not reachable through any means. They are not replying to mail and not attending the calls. Existing customers are irritated and new customers are still waiting for products and are scared cause of this action by skull candy india team...
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Address:BRAND EYES DISTRIBUTORS ( PVT ) LTD B-2, Sector-4, Noida Uttar Pradesh – 201301 [India] Contact No. : +91-0120-4341300 Fax : +91-120-4341398

I have brought skullcandy indy at skullcandy.in on june 4, the product has not yet arrived not i have the confirmation that i have brought but they had taken the amount for the product through payment gateway portal. I have called the customer service, but in vain no response from them and i have personally mailed them & then also no response from them, i don't know what to do??...
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Hi team,
This is regarding my worst experience with skullcandy headphones (Venue - noise cancelling version). I bought this from flipkart during october - 2019 and used for couple of times. Seller here in flipkart is "supercomnet" also exists with other name "shreyash retail private limited"

Slowly i have noticed big issue in it. Battery backup is not up to the mark. Even if i charge headphones fully, battery getting...
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I have bought a bluetooth headset on 15 may, 2020 through skull candy website. But i am not happy with the product because when i connect the headset with laptop the voice is not syncing. I wish to return the product. I raised a mail regarding this to the respective mail id given in the skull candy website. Also, i have tried to contact the customer care but there is no response from their side. I have checked the website for return. But...
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I have ordered skullcandy headphones but its impossible to reach to the customer care. I have tried two telephone numbers both which are provided on their official website but they are out of coverage.
I have mailed them on the helpline email as well but no response.
I have been contacting them for a week now and i haven't got any response from their side....
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Sridhar Chengalvarayan
Sep 8, 2021
This thread was updated on Sep 8, 2021
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received refurbished item against new product

Address:Ap23, Anna Nagar, Chennai, Tamil Nadu, 600040

I purchased SkullCandy Truely wireless Sesh Ear buds in Chennai through Croma. With a week of purchase, I noticed a crack on the rear side of the charging case. I sent a mail to Skullcandy customer care for replacement. They asked me to send it across to Noida address. I sent the item through courier for replacement.
I got the replacement within a week but on seeing the product, I really got irritated. They sent me some old refurbished...
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Ramalingam Arunagiri
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ink'd-wireless s21kw-j509

Address:560043

Hi my wireless headphone is not working, could not find the device in bluetooth by another device. I bought this device inkd-wireless s21kw-j509 on 09-otcober-2019. It stopped working on december - 5th 2020. Tried reaching noida office brand eyes distributors. But could not connect them.

Please respond to my mail id - [protected]@hotmail.com or [protected]@gmail.com...
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Address:560078

I had bought this product on 10th September 2019 through Flipkart bearing Invoice Number # FAAAAZ[protected]. Initially I was given the Ink'd Bluetooth. On 7th October I had raised an issue through mail, , , I was told to send this product to Noida through courier. I got an replacement Ink'd + within 15 days... Again the product stopped working and same was sent by courier on 26th November and I got the replacement on 7th November.. Again...
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nishantpotdar
from Mumbai, Maharashtra
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ink'd bluetooth headset [# 271416 #]

Address:421301

Hi there,
I don't know the escalation matrix of skullcandy. Not even found on the site easily hence writing to [protected]@skullcandy.com
I have been taking followup from brandeyes support for a long time for my headsets over the mail, and today i called skullcandy brandeye support to know the status of bluetooth headphones, the customer guy started explaining me the process but seems, to update the status of the product to the customer...
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David3090
from Nagercoil, Tamil Nadu
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replacement ticket #264447

Address:BRANDEYES DISTRIBUTORS PVT. LTD., B-2, Sector-4, NOIDA- 201301. U.P. (INDIA), Gautam Buddh Nagar, Uttar Pradesh, 201301

My replacement ticket number #264447 and they informed me it’ll be dispatched to me on 25/09/2019 but till now no response from them and no response to my mail too. I want proper update about my replacement product when it’ll be shipped to me. The skullcandy distributor address is BRANDEYES DISTRIBUTORS PVT. LTD., B-2, Sector-4, NOIDA- 201301. U.P. (INDIA)....
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David3090
from Nagercoil, Tamil Nadu
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no proper warranty claim procedure for skull candy bluetooth headset

Address:Brandeyes Distributors Pvt. Ltd., (Skullcandy Service Center), B-2, Sector- 4, Noida- 201301. (UP)., Gautam Buddh Nagar, Uttar Pradesh, 201301

My warranty claim ticket number is 259217. Brandeyes distributors pvt. Ltd., (Skullcandy service center), b-2, sector - 4, noida - 201301. (Up). For my defect bluetooth headset i’ve claimed warranty and the above mentioned distributor is responsible for warranty. Couriered my defect headset in my own cost and they got the headset delivered 12 days before still no response from their side to acknowledge that they received my product no response...
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wasif farid
from Lucknow, Uttar Pradesh
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issue of replacement of skullcandy ink'd wireless headphones

Address:2/399 viram khand 2,gomti nagar,lucknow, Lucknow, Uttar Pradesh, 226010

I was told by the skullcandy customer care to ship the product for replacement to their noida facility, i. E., brandeyes distributors pvt. Ltd. I shipped the product on 23/08/19 through dtdc courier from lucknow with tracking id v55115380 and it was recieved by them on 26/08/2019 at 3:57 pm... I recieved a mail from their side also telling me about you will recieve the status after 48 hours of recieving the item... Now its been a lot more...
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Saanvi Pandey
from Noida, Uttar Pradesh
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case id - 252912/unprofessional and non responsive service /worst quality

Address:New Delhi, Delhi, 110020

I have a skullcandy headphone with mic sending for 2nd time in a year for warranty replacement as one side not working, both time getting no status of receiving /eta from service center side. Don't know why they required mail id and phone no if not sending any status on that. After continuous follow up on mail and putting reminder one on one getting status will get replacement after 15 days, fya 20 days passed still not replacement not received.br...
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Rishab Pulani
from Delhi, Delhi
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complaining about earbuds

I was purchased a skull candy earbuds from paytm on 7 november 2018 with 2 years warranty. After 5 months from the purchase this product is not working. So i want replace or claim this product. I am not happy to buyed this product. This product is literally useless for me because it's not working properly. This product worked for short time. Aftet that i realized that wastage of money to buyed this product. So please i extremely requested...
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