Skullcandy — Cheap quality and service | |||
I've never been so unsatisfied with a warranty claim the way I recently had one with Skullcandy. I bought an earphone on January and it stopped working on July. After contacting the customer care, I sent the product to the only service centre in Noida to which the customer has to spend his own money and ship it even though it is in warranty period on August. After quite a wait I got the earphones fixed (soldered) on September. Now after two months I am facing the same issue again. Now do you want me to ship the product again which means I will almost spend the earphone's price shipping to product for the second time. First off, I have never heard of any company asking the customer to ship the product spending his own money when in warranty period. Second off, I have had a similar type of issue with my other headphone brand and they generously replaced the product unlike the the cheap soldering work provided by Skullcandy. Thanks Skullcandy India for enlightning me to never buy and never recommend anyone to buy skullcandy anymore. Was this information helpful? | |||
Skullcandy customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Hello, i am order a earphone from Ebay.in . and the ebay.in sent me damage full earphones. hello Skull candy i know your company are good product. but your seller sent me very waste products. so now i think next time i am not your customer. what do now. i waste my money.
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