Skullcandy — My skullcandy indy evo earbudsdeffect and warranty claim against it.

Respected sir,
I ordered my skullcandy indy evo earbuds from official website of skullcandy on march 07, 2021.Currently my left ear bud's is not charging and battery is draining to fast and slightly right one is also not working properly.I tried everything resetting it manually, charging and every possible way which is written in the user manual guide of skullcandy indy evo earbuds .kindly slove my issue soon .my product is under warranty.it's Serial no is : SK2003SSZ00001 and order no is #288050, and ordered email id is [protected]@gmail.com.I already applied once for the issue and its Ticket number is [protected] .kindly repair or change my earbuds as soon as possible.please provide a working contact number.contact me through [protected] or email me [protected]@gmail.com