[Resolved] Skullcandy — replacement for method wireless did not arrive

Dineshbabu D

from Chennai, Tamil Nadu

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.skullcandy.in/en/customer-service/warranty-information.html

I have bought a skullcandy method wireless from amazon on 6th september. It stopped working on 8th october and i sent them a mail on 10th october and they asked me to send the earphones to noida. I sent it to them and they replied me that they will send the replacement in 14 working days. The ticket number was created as 158880. Its been a month now and no response from them. The mails i send it to them bounce back. Their calls are always busy. Its frustrating to wait for the product i paid for. Atleast some updates would help. Poor service from skullcandy.

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Nov 20, 2018

Complaint marked as Resolved

I used it for a month and they kept it with them for more than a month now. Yet to see how the replacement works. Hopefully my 4k works well.

Skullcandy customer support has been notified about the posted complaint.

Nov 20, 2018

Updated by Dineshbabu D Got the replacement on 20th November.