May 23, 2018
Updated by vardhaman narasagoudar Still no update, when trying to reach the Banglore hub through phone which is mentioned in the site i.e [protected] [protected] [protected], no one is answering the call . From Monday I am trying to reach the customer executive +91-[protected] they are saying will call back & update the status, They are updating fake information
1) Monday they said it was raining heavily, no vehicles cant move. Such a lie I stay in Bangalore it just rained for 5 min, that too it was drizzling.
2) Got a mail stating it will be delivered by[protected], Was constantly calling 91-[protected], the update they gave every time driver has taken & will deliver any movement they informed me that they deliver late night too.
3) Today[protected], Still the consignment is not delivered, when I checked with 91-[protected] she informs me that the consignment is delivered. Is it a joke, the receiver is asking the status & they are informing its already delivered .. I had to clear again that I had not received the consignment, then she informed me that she will call back in 5 min... its more than 1 hour I haven't received any call. Now if I am trying to call they are disconnecting the call.
Such a harassment, mental torture.. I am awaiting for my courier from past two days with me & my wife loosing per day income. Over that my STD call charges & not able to concentrate on other things.
Looking forward for helping me receiving the courier, compensation & punish the culprits.
Thanks & Regards
Vardhaman B.N
One consignment with no.[protected] had been picked up from Bhadrak on 9th September and on 14th September status was updated as document is out for delivery. But document is still not delivered and tried to call delivery guy 10-15 times but he dint pick up. Customer service people are also not doing anything.