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Sleepwell Complaints & Reviews

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Updated: Aug 1, 2026
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Sleepwell reviews & complaints page 20

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T
Tarun Singh
from Delhi, Delhi
Apr 24, 2009
Resolved
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Sir,

I purchased 6 SLEEPWELL mattress in October 2005 from a authorized dealer "shah joharmal" SIROHI, Rajasthan.
I asked him for Mattress size as 3*6 feet but they gave me smaller then the size asked.
I complained to dealer many times to change the mattress, he said that this matter will be sorted out from company side.
And, today (AFTER ALMOST 2.5 YEAR) 1 company representative(Mr. Gautam, [protected]@sheelafoam.com) came to my house and investigate the Mattress and found that our complain is correct, the Mattress size are really small, he said that DEALER had given you these Mattress by mistake and also said that this issue will be sorted out by the Dealer.

Earlier, when we told the Dealer to change the mattress then he always told that he has booked our complain and company is not responding to this issue.

NOW TELL ME TO WHOM I SHOULD CONTACT FOR PROPER JUSTICE.

Please help me to sort out the issue ASAP as i helpless both from DEALER SIDE AND COMPANY SIDE.
Very BAD COMPANY.
Aug 14, 2020
Complaint marked as Resolved 

sleepwell mattress — Problem with this site

This site is not good...
Just typing, nobody listens from this site.
i made complain but did not get any response till date...
I have purchased a new bed for 8500/- with a two year replacement warrenty. However the bed has gone down form one side and i am unable to sleep on this bed. because if i sleep I had a back pain in the next morning so i have launched a complaint with the dealer (Dealer: Ramdhara in Khadki area, Pune) now this dealer is avoiding saying that the company is not responding and from last 2 months i have not got any reply from the dealer or from the company.

Please can you help me on this.

regards,
Manish
[protected]
Hi
I purchased sleepwell mattress one and halfyearback. six months after purchasing the mattress gone down at centre position, and its very difficult to sleep on that.But i continued and for that reason i have got heavy backpail and its unable to bear.If i thrown out that mattress at that time than this my backpain situation has not been arrived.Iam very upset with the brand like sleepwell. They have to give the instuction when to stop using the mattress.
and one morething i have ask is it any recycle procedure for old mattress or company will take the old mattress, just i have to discard it.
please suggest me in this regarding
Vedavyas Gurla
Hyderabad.

Mattress — Asking for money

Dear Sir,
I have purchased the mattress last year from daliganj Lko. the servant of the shopkeeper cheated us saying that the mattress are fully comfortable but after few days the wires came out and we were troubled a lot now when we gave them back to the shopkeeper he is asking for Rs1100/- for changing of the jute sheet and putting the foam sheet .Kindly look into the matter.
At least the person should revert back
The shopkeeper should'nt ask for the money b coz it was his fault that he gave me wrong type of mattress
My sleepwell mattress is is damage with 5 years whereas gurantee was for 12 years. Now the concern dealer had closed his showroom. To whom i shall contact for replacement. My mobile [protected]
My sleepwell mattress is is damage with 5 years whereas gurantee was for 12 years. Now the concern dealer had closed his showroom. To whom i shall contact for replacement. My mobile [protected]
My sleepwell mattress is is damage with 5 years whereas gurantee was for 12 years. Now the concern dealer had closed his showroom. To whom i shall contact for replacement. My mobile [protected]
My sleepwell mattress is is damage with 5 years whereas gurantee was for 12 years. Now the concern dealer had closed his showroom. To whom i shall contact for replacement. My mobile [protected]
My sleepwell mattress is is damage with 5 years whereas gurantee was for 12 years. Now the concern dealer had closed his showroom. To whom i shall contact for replacement. My mobile [protected]
pls check with this number [protected]
Sleep well is very absurd company, they don't have any after sales support.Plz never buy any product from this company. They considered that customer is fool. They always selling rough products by there authorized dealers too.
Abhishek New Delhi
I have purchased sleepwell mattress 11months back. It gone down at few locations. when i tried to sleep, i am getting back pain. I gave a complaint to dealer. but nobody turned up till now.
who can help me in this regard
chandu
[protected]
i have purchased sleepwell mattress 11months back. It has 15 year gurantee but after 4 month some black spot comes on the matress & its tear from the edeges. I have complaint to the dealer but there are no respone from the company so now i am going to complant to consumer form.

somveer kaushik
[protected]
jaipur pratap nagar

sleepwell mattress — not feeling comfort and back pain

I had purchased queen size matress and i used for two days ,we got back pain and asked them to replcae,they are not ready to do anything for that what can i do
it is a cheat company the product is of poor quality or duplicate product is available in market. I purchased OMEGA matteress from dealer BRM Furnishing World, Cuttack Odisha on 22.10.11.The mattress serial no. 10881755. The matteress went down and became unserviceable in one or two months. Even after complaint no response from dealer.

Binapani Dash
Mob- [protected]
I PURCHASE TWO PCS FROM KIRTI NAGAR IN SEP 2012, I CALL SO MANY TIME SHOP MAN FOR MATTERESS

BUT HE NOT CHANGE PL HELP

I SEE NOW SO MANY MAN GOING TO LOGEGE COMP

PL CHANGE MY ITEM

DAMAN PAL

[protected]
We purchased a sleep well mattress in may'12, but noticed that if the water spills on the bed..it leaves the colour to the bedspread. We have been trying to contact the dealer..but no use. In fact it has 12 yrs guarantee. We r really disappointed wit this brand. Ramesh

sleep well mattress — prob matters

Sleep well product probelem
Cont [protected] [protected]
Pls help me hum log 6 month
Se paresan h kai bar complaint
Kara h par wo log koi reply nahi
D rahe h
Thanks sachin vij
Hi Guys.. I am from Surat, Gujarat (Adajan Area). I had a baddest experience of purchasing a mattress from Patel Furnishing, opp. Navyug College.

It seems like same problems are with all o[censored]s... NO ONE IS READY TO TAKE THE RESPONSIBILITY.. NEITHER THE DEALER NOR THE COMPANY.

I have had purchased a mattress last year. The quilt on the mattress is very loose and creates some irregular shapes on the mattress and due to this my wife started having back pains.

You wont believe but I had made almost 25-30 written complaints to the customer care and had a around 10-15 telephonic conversations with the customer care executives.
(I am having all the written emails and the telephonic conversations with me recorded in my phone)

I am fed up with this Dealers & Company games. they just keep passing complaints to each other. If this is the case what is the need of 10 years warranty.

This is the worst or the Baddest service I have seen in my whole life.

Because as it's been more than one year for me and quiet a lot time on your sides as well.

Is there nothing we can do with this?

Any master mind advice?
I purchased 2 nos. o Sleepwell Matressses of size 75"X36"X4" bearing Sl. Nos.12524303 & 12524305 from M/s VIRAT, Plot 43, Shop No. 3, Khandagiri Square, Bhubaneswar(Odisha) on 14.07.2013 exchanging my old matresses.

The dealer has given me discount as per the company's scheme. But as per the scheme, no SMS of cash award I received till to day. At the time of purchase, the dealer assured me that I would get a SMS within one hour or two. Now the dealer is remaining silent.

The advertisement is a farce for sale of the product or what ?

Ambika Prasad Behera
Mob. No. [protected]
Bhubaneswar
purchase date 12/02/2013
Problem- SAGGING & LEAVE THE COLOUR ON BADSHEET
Mob.[protected]
Serial no. 5028919 & 6671134
Please change the Item
I have purchased sleepwell mattress RESITEC PEARL PLUS 70*72*4.5 The mattress serial no. is 17388755 in JANUARY 2014 from ROYAL FURNITURE 36, Madurai Road TIRUCHIRAPPALLI (TN) It gone down at few locations. The quilt on the mattress is very loose and creates some irregular shapes on the mattress and due to this when i tried to sleep, i am getting back pain. I gave a complaint to dealer. but nobody turned up till now. who can help me in this regard.This is my 3rd Sleepwell Mattress.What about 15 year gurantee.

NITIN S GHUNE,
D.Manager
State Bank of India, Z.O.TRICHY [protected]
Hi,

We have purchased Sleep well mattresses in November 2013 for our Company's guest House. The mattress quality has
been pathetic after a few months o[censored]sage only.

We personally do not recommend sleep well mattress before review of the product as it may cause of many health
issues.


Regards,
Anamika Sugar Mills Pvt.Ltd.
I purchased four mattress last year with Bill... Mattresses getting shrinkage... I did complaint on toll free number. With complaint number assigned 119340 dated 25 april. But till now May 22 it has not been resolved.. No one called me... Plzz don't buy sleep well mattresses... Worst company. Contact me [protected]

Varun aggarwal
[protected]
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    RAVINDRA AGARWAL
    from Mumbai, Maharashtra
    Jan 28, 2009
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    I have purchased 73”x71”6” (040) PU Foam Mattress vide bill no 2482 dated 22.09.2008 from your distributor M/s. Vidhya Enterprises, Kota (Raj.)

    I am facing problem of backache, tiredness every day since I am using it. I had told about this to vidhya enterprices, but he regret to do any thing. Later on I told to your area manager Mr. Pankaj also but he also regrets to do any thing. Here is a request to you please change my Form Mattress to a Coir mattress, as my problem of backache is becoming more painful.

    i have also compalinted to the company, but they are also not neither reply nor responsing.
    Aug 14, 2020
    Complaint marked as Resolved 
    Having the same problem. We picked up a "premium" mattress from Sleepwell while getting married...and have been suffering from acute back pains every morning since then. The brand does not seem to care at all. Suggestion to all: If you want to avoid serious back problems in the long term...do NOT buy Sleepwell. You'll have sleepless nights and soon find the need to see a psysiotherapist! I've decided to give away mine to the junkyard!
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