Sir,
I purchased 6 SLEEPWELL mattress in October 2005 from a authorized dealer "shah joharmal" SIROHI, Rajasthan.
I asked him for Mattress size as 3*6 feet but they gave me smaller then the size asked.
I complained to dealer many times to change the mattress, he said that this matter will be sorted out from company side.
And, today (AFTER ALMOST 2.5 YEAR) 1 company representative(Mr. Gautam, [protected]@sheelafoam.com) came to my house and investigate the Mattress and found that our complain is correct, the Mattress size are really small, he said that DEALER had given you these Mattress by mistake and also said that this issue will be sorted out by the Dealer.
Earlier, when we told the Dealer to change the mattress then he always told that he has booked our complain and company is not responding to this issue.
NOW TELL ME TO WHOM I SHOULD CONTACT FOR PROPER JUSTICE.
Please help me to sort out the issue ASAP as i helpless both from DEALER SIDE AND COMPANY SIDE.
Very BAD COMPANY.
Aug 14, 2020
Complaint marked as Resolved
sleepwell mattress — Problem with this site
This site is not good...Just typing, nobody listens from this site.
i made complain but did not get any response till date...