Sleepwell Complaints & Reviews

I bought Sleepwell mattress online and after one month it got deformed and saggish.i Complaint through Sleepwell customer care numbers and assured for replacement.and it has been nearly 5 months nothing happened in resolution.the only thing i get on customer care numbers assurance and only assurance that item will be delivered within 5 to 10 working days.but those 10 days never happens to come.in between these periods i m given more than...

I have buy more bed in sleep well but this time only i am facing this issue
I have bought bed it's around 30k and have 5 year warranty and also i am having bill
I have compaint before 2 weeks they are telling that i have registered mail till there is no response...

We bought reflection mattress back in 2019 from Delhi. It started causing back pain issues to both me and my husband but we thought mattress is new may be because of that it’s causing problem. After lockdown we stopped using it for almost more than a year and now started using again. Unfortunately it’s causing us back pain again after we wake up which is so severe. Please take it back and provide full refund...

I had ordered one product in Chennai from a local vendor in Selaiyur regarding Sleepwell Mattress which was designed from the plant since the size and fit was not ready made available, just within 3 to 4 months of the usage of the Mattress, the side stiching of the mattress has come out and there are threads in the mattress which was never expected from a company like this. I had used the last mattress i purchased 11 years ago and it was...

We have purchased Sleepwell mattress in July 2021 and it is not even 6 months the above cloth is damaged.We have paid a huge amount over local products trusting the brand Sleepwell and it is very disappointing. We need your support and solution for the same....

We have purchased Sleepwell mattress in July 2021 and it is not even 6 months the above cloth is damaged.We have paid a huge amount over local products trusting the brand Sleepwell and it is very disappointing.We need your support and solution for the same....

I bought sleepwell Elegance mattress in 2 piece for double bed. The product i got was o[censored]nequal size and one half having dirt patches all over it.
On being complaint to the dealer, he refused to provide any help.
Kindly take some action on the same....

My mattress is sinked from many places. I already give complaint before but they denied from their side. I really disappointed from company.
This mattress has very poor quality....

I have bought sleepwell mattress 6 months ago. There is lots of moisture in mattress.
Really bad experience....

I have raised a complaint no. 202627 for my defective mattress and accordingly your company has replaced by placing new mattress, which is shipped on 31.12.2021 and received by dealer Jai Diviya Durga Furniture, Nampally, Hyderabad within 4-5 days. Dealer called my and demanding to me extra money of Rs 600/- for home delivery. I told him that Sleepwell company representative told me that i don't have to pay any money for home delivery. I...

Back pain issue after using Sleep well mattresses need solution to replace mattress immediately. As per our doctor’s advice to change the mattress.
Bill no. 4817 dated 27/12/2020 – 78*60 with pillow 2 nos purchased for Rs. 17, 200/- at Home Mart, Sleepwell dealer, OMR road, Thuraipakkam, Chennai 600097. Model No. Gen X 2.0. Bed.
I am 64 year old and suffering from back pain regularly please help me out with this issue....

I have raised a complaint to replace the SPINTECH AIR mattress more than three weeks back and still awaiting for a resolution from them.

This product was purchased to overcome the back pain instead it aggravated after using it for a year.

Can someone care to respond to the customer complaints ? Refer to the complaint # 201842.

Thank you...

Defective Product Complain

I bought one Sleepwell Spinetech T8EKYBN0 Mattresses from your authorised dealer Krishna Furnishers Gurgaon on 10/12/2021. The product is not upto the mark as prescribed by your dealer. From the very first day, after using it, I felt backpain. However, it was explained that it is comfortable for spinel problems. This problem was also explained to ur Customer Care Centre. One Mr Jitender of your executive...

I have purchased sleepwell spinetech mattresess about 1 month ago but after using the back pain issue arises. I was promised that this mattress is specially designed in such a way that back problems will never happen but result was totally opposite and i feal cheated. Please look in to it otherwise i look forward for consumer court....

I have bought the SpineTech mattress from Royal Trading Centre Velachery on 27th Dec 2021.
I asked for a soft bed and he has suggested SpineTech which i bought for 30, 000. From Day 1 am having severe back pain. The Dealer misguidance has caused me mental pressure and physical pressure. I have been following with Sleepwell Customer Care around 10 day's still no proper response.
I want it to be refunded. I am not using the bed...

I got two sleepwell mattresses from authorised dealer. One was spinetech and the other was Mable.
Mable mattress is horrible, it caused me back pain after first night in use. After that it only got worse.
I contacted the dealer and they told me they will call me back with the best possible solution and never responded.
Then i called sleepwell customer care and the refused to entertain my complain saying “comfort isssues...

Any body can sell anything but we gave proper price, felt cheated at the end, it has happened because we can't remember the the name mattress we chose and he sent us whatever he liked, we asked for as we are already using kurlon ortho mattress and we are extremely happy, now this guy has sent extra soft mattress which is of no use. Now this guy is saying u can call company I can't do anything, I have requested plz understand our concern come...

Address Vikram singh
House no 53, near Glory School laxminagar ambala city
Pin code 134003
Mobile number [protected]
invoice no.13200/TI/206
purchase date 28.08.2021
By Cash payment
dealer-aggarwal comfort producta pvt ltd
sleepwell showroom sukul kund road, near Khana marriage palace ambala city pin code 134003
phone[protected], 2557873, [protected]...

Hi Sleep well Team,

This is to inform you that On 21st-Dec-2021 we purchased a Sleepwell Ultra Mattress from Goyal Foam & Fabrics - Trader Sadh Nagar, Palam Colony New Delhi.

Which we have been using for the last two days but it's a very pathetic mattress, it's not the comfort mattress. We are facing back pain issues.

Please provide us with an alternate option which is back support.
br...

I have buy aakash mattress qty 2 on 13 Jan 2021. But after six mattress
has been squeezed in middle and not comfortable to sleep. We have exchanged siide after every two months. Please replace it....