Sleepwell — Return of Sleepwell Mattress

I have sent a mail for return of Sleepwell mattress (Spinetech air; Order no. : ORDER SW_20426)

It was delivered yesterday evening (22 April 2022). The mattress is small in size compared to the bed and is of no use to us. The mattress is still in its packed state and during the delivery itself we asked for return, however, the delivery person refused.

Please understand the waste it is creating, we all have goal of zero carbon emission, sustainability and preserving the earth.

We can have replacement of bigger size instead of this and we are glad to do that but please consider enviornment first and take immediate action.

Request you to maintain your brand value(all our mattress are from sleepwell) and take immediate action at the same time conserve enviornment.

I know you will maintain your brand and address the issue immediately.
We have full faith in your brand.

Thank you.