Smarttv123 Octa Air — non refund of the cancelled order

I have ordered smarttv123 octa air digital tv antenna.
Package: smarttv123 octa – 3 units
Amount billed: 4485php on 31 jan 2018, but cancel it on the same day. From that day i make so many email to the company but no action till date i. E. 05/04/2018. I have not received any product or my payment. I hereby attached the communication details made by me re: re: re: re: re: re: re: re: re: re: re: re: re: smarttv123 octa air confirmation (#[protected]c) (#22600-80e32) (#22c[protected]#23800-8b8b8) (#[protected]#24300-0b6f9) (#24400-ece20) (#24500-10ed3) (#24700-ebcdd) (#[protected]d) (#24c00-443d5) (#24f[protected]#25200-7a6f2)