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Smashing Commerce Complaints & Reviews

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Updated: Aug 3, 2021
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Smashing Commerce reviews & complaints page 16

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K
Kishor M Kumar
from Mayiladuthurai, Tamil Nadu
Aug 21, 2018
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Address: Salem, Tamil Nadu, 636302
Website: smashingcommerce.com/products/copy-of-ultra-sonic-mosquito-rat-and-pest-repellent

Its been more than 25 days am emailing them to make a return pickup but with different mail names they are sending the same content of mail. The product appeared on instagram ad is different from the product i received but they are not accepting the fact. 'rs.480 is not a matter you can spend' is the spectacular sentence used by them. Kindly asking again to make a return pickup and return my money. Thankyou.
Smashing Commerce customer support has been notified about the posted complaint.
Please return this ye Koi kaam Nahi Kar raha hai
I have received a product 'Pest repellent' from 'Smashing Commerce' through facebook advertisement. Product is fake and useless makes lost of noise.
They charged me 480 Rs. product is worthless, very cheap quality, no use.
No response on call support.

Please don't buy this product.
They have cheated me.
Not working ultrasoni mosquito machine, and
My product is wrong product, immediately return machine, bed machine no satisfied, i am not interest
Bhavin Vaidya's reply, Aug 13, 2018
No working ultrasonic mosquito machine, i am not satisfied, to return machine, and my money to refund urgently
This produk reten momey
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    K
    K Prahlad Acharya
    from Hyderabad, Telangana
    Aug 21, 2018
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    Address: Udupi, Karnataka, 576101
    Website: smashingcommerce.com

    I placed an order for pest repellent by watching add in facebook on 18/08/2018. I received the parcel on 20/08/2018 containing different fake product. Immediately i sent an email with screenshot of the original product for which we placed the order, and asked for the refund. But she is certifying that this is the real product by sending different official page, which shows the same product which they sent.
    Smashing Commerce customer support has been notified about the posted complaint.
    This sound is very distrubing for hearing and no use single this is not use please take return home protection machine sound is ver danger for so please take return
    The product not according to web the product not up the mark it is nothing but cheating as per the direction started using only heigh sound no action on mosqitotes
    tried supplier they say use for 60 days no purpose sdrved
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      A
      Aashutosh Tyagi
      Aug 21, 2018
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      Website: smashingcommerce.com

      Issue Description:
      The product appeared in an advertisement on Instagram was different than the one delivered to me. Even on the confirmation email picture of the product was same as advertised.
      Some kind of cheap fake product is delivered. I sent the pictures comparing both to their customer care but they are saying functionality is same only look and feel is different. Trust me it is as different as a Square from Circle. There is no invoice, no instruction manual, no warranty card with the product. Product is delivered without any company packaging in a normal plastic sheet wrap.

      Cutomer Care Support:
      I have sent them 6-7 emails in past 5 days but they keep on repeating the same stuff instead of answering my queries also not commenting anything on money refund. Their Customer Care numbers are never answered.

      [protected] — Monday to Saturday (9:00 am - 6:00 pm)
      Everytime in email they share number of some Ankita Tyagi Madam (+91-[protected]) which also never works.
      Emails Sent to [protected]@smashingcommerce.com and [protected]@smashingcommerce.com

      Date of purchase:
      Smashing Commerce order #G5JGNSDHDW (Which never reached me) and they re-ordered on my behalf on 17th Aug'18 New order #VAWM63BHJD.
      Order tracking link suggest it started from Bhiwandi, Maharashtra. https://track.aftership.com/xpressbees/[protected]
      +3 photos
      Smashing Commerce customer support has been notified about the posted complaint.
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        D
        Dhanesh Jadhav
        from Mumbai, Maharashtra
        Aug 21, 2018
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        Address: 400101
        Website: smashingcommerce.com

        Saw an advertisement on facebook, i ordered electronic pest repellent from smashing commerce against cod. I received some other local machine,
        And not the one shown on fb as a product. I have ordered on 18th aug. 2018, electronic pest repellent machine and it does not get rid of roaches as claimed by the company. Hence, pl refund my money rs 480 /- immediately.

        Order no :[protected]

        Dhanesh
        Smashing Commerce customer support has been notified about the posted complaint.
        Most worst purchase of my life. In video 9they show other device and sent another device which is not even worth for Rs.30.
        Mosquitos play on that device. And I didn't find even a single cockroach or fly running away from it.
        Hmmm one thing because of its sound human can run away from house. Cheating people...

        electronic pest repellent - local machine - Comment #3189085 - Image #0
        Today I received my order product[protected] but plug point area damaged.

        electronic pest repellent - local machine - Comment #3189128 - Image #0
        I had ordered a Pest Repellent but the product I had received is not as per image shown. So, I need to return it so refund my amount back.
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          C
          Chetna karwa
          from Chandigarh, Chandigarh
          Aug 21, 2018
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          Address: 152001
          Website: Support@smashing commerce .com

          I have opened the package n i have used it used it n want to return it to u.. As i have been cheated by smashing commerce.. Plz return my money back.. How to return it.. What is the process.. There was no instruction card no details about the product.. If we buy any electrictronics or appliance from market there are some papers with details written about the product.. Bt there was nothing. Only a pest repellent rapped in bubble paper.. With no name.. Or anything.. I m not satisfied with this product n want my ₹480 back as earliest
          Smashing Commerce customer support has been notified about the posted complaint.
          I received the machine of pest repeller and its not satisfactory. The products quality is too low and cheap. And there’s no effect of machine at all on any insect or pest. I want to return this product and want my money back.
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            S
            Santosh.shedge
            from Mumbai, Maharashtra
            Aug 20, 2018
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            Address: Mumbai City, Maharashtra, 400067
            Website: Smashing Commerce

            Smashing Commerce — mosquito repellant fake and damage product
            Santosh Shedge on aug 18, 2018
            I bought this Mosquito repellant from smashing commerce for 480 rs the product is fake and not working in want to return and get my money back.picture shown and the product delivered is totally different it's look very cheap and not working also and I can't see any return policy and there is one number of Ankita her number is not working .I received this product today 20 August 2018...
            +1 photos
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              R
              Rkujalia
              from Daman, Daman and Diu
              Aug 20, 2018
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              Address: Gandhinagar, Gujarat, 382421

              Dear sir
              Your device “ultra-sonic mosquito, rat,
              And pest repellent “ is not working and not removing any mosquito, coacroach or rates
              Pl return me the money and give me adress for return.
              I have used only one day as it’s novice is much and not working for what it is said
              Pl reply as soon as possible on my email [protected]@yahoo.com
              Thanks and hoping favourable reply soon
              Ramesh ujalia - [protected]
              Smashing Commerce customer support has been notified about the posted complaint.
              I received the machine of pest repeller and its not satisfactory. The products quality is too low and cheap. And there’s no effect of machine at all on any insect or pest. I want to return this product and want my money back. My order id is #481821
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                L
                Lipsa Nahak
                from Mumbai, Maharashtra
                Aug 20, 2018
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                Address: 410206

                Bought this mosquito repellant from smashing commerce for 480 rs the product sound not good in want to return and get my money back. Picture shown and the product delivered is totally different it's look very cheap and not working also and i can't see any return policy and there is one number of ankita her number is not working. I received this product today 20 august 2018...
                Smashing Commerce customer support has been notified about the posted complaint.
                My order is not working properly and packaging is not good is fake product and extra cost.
                KS DHAMAKA ENTERTAINMENT's reply, Aug 14, 2018
                my order is not working properly and packaging is not good is fake product and extra cost..
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                  P
                  Pawanrana17
                  from Pune, Maharashtra
                  Aug 20, 2018
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                  Address: 422102

                  I'm Pawan rana my number...home protection 1190432.I want my money back bought this Mosquito repellant from smashing commerce for 480 rs the product is fake and not working in want to return and get my money back.picture shown and the product delivered is totally different it's look very cheap and not working also and I can't see any return policy and there is one number of Ankita her number is not working .I received this product today 20 August 2018.really your product really fake... I'm very disappointed your product.
                  +3 photos
                  Smashing Commerce customer support has been notified about the posted complaint.
                  Aug 20, 2018
                  Updated by Pawanrana17
                  I have ordered (Order idSmashing Commerce #ZSMPCC6ZGX
                  on 20 august 2018, pest repellent - ultrasonic machine home protection
                  This product is fake.. Does not work. I got it today. The sales person ankita rosario is a liar she said she has personally used the product and is 100% pest repllent. This product that i got is useless. And makes irritating noise which give headache.
                  Is there any ways to get refund? I have paid 480 for it however it seems only 50... Cheap product... They are cheating customers

                  The customer ankita service manager is not picking up the call nor responding the call. Its really your product no responce
                  return my money

                  Pawan rana
                  Aug 24, 2018
                  Updated by Pawanrana17
                  I want my money back asap.. I'm dis satisfied your product... I want my money back
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                    A
                    Amol4r
                    from Pune, Maharashtra
                    Aug 20, 2018
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                    Address: Osmanabad, Maharashtra, 413501

                    I ordered the pest repellent which is you shown other model and i get other model which is not shown at the placment of product so i want refund ofthe same product... It is cash on delivery... I get the wrong product.. But i had placed the order for the other product.. And it had the another model of pest repellent... It sounds lot. So i want refund of 480rupees
                    Smashing Commerce customer support has been notified about the posted complaint.
                    This is my first order with smashing commerce.but this company cheating me with rs 480/-. This company is fake.so many customers are cheated by this vendor.so i complaints against this fake company.i request through this website take action as possible as early.and return funds to customer & close this organization .

                    the product is other than I ordered - Comment #3187893 - Image #0
                    the product is other than I ordered - Comment #3187893 - Image #1
                    Pest machine fake...plz return my money
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                      A
                      Amjadvazirkhan
                      from Mumbai, Maharashtra
                      Aug 20, 2018
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                      Address: New Delhi, Delhi, 400017

                      I bought this mosquito repellant from smashing commerce for 480 rs the product is fake and not working in want to return and get my money back. Picture shown and the product delivered is totally different it's look very cheap and not working also and i can't see any return policy and there is one number of ankita her number is not working. I received this product today 20 august 2018
                      Smashing Commerce customer support has been notified about the posted complaint.
                      This item is not original
                      Here you showing the different product and me receving different product.it also
                      Packaging is not properly kindly return to this product

                      mosquito repellent fake and damaged product - Comment #3188054 - Image #0
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                        S
                        Sayeed Hassan
                        from Emmiganuru, Andhra Pradesh
                        Aug 20, 2018
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                        Address: Kurnool, Andhra Pradesh, 518001
                        Website: Smashing commerce

                        I have received a damaged mosquito kill pest repellent
                        On 16th aug 2018 from smashing commerce. So after checking the product damaged i call the return merchant number but he is not lifting my call. I don't know what to do as am helpless by ordering the product on smashing commerce. Please help me and resolve my issue.
                        Sayeed hassan
                        61-22 fort
                        Kurnool 518001
                        Smashing Commerce customer support has been notified about the posted complaint.
                        Please return my order .I have not this product order .

                        mosquito pest repellent - Comment #3188078 - Image #0
                        Product is not worked and for complaint noone numbr is working
                        Local quality product order booking product and receiving product variation
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                          Niti25Aggarwal
                          from Ambala, Haryana
                          Aug 20, 2018
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                          Address: 110066

                          Hi,
                          Watching an advertisement in facebook, i had ordered for pest repellent from smashing commerce on cod basis
                          But i not got same product i got another local machine
                          I have ordered on 17th aug. 2018, pest reject machine but i received pest repellent and this product is very bad. So plz. Change my product
                          Plz reply my answer as soon as u change the product and give me truly machine thank u

                          Order awb no.:[protected]
                          -nitin aggarwal
                          #[protected]
                          Smashing Commerce customer support has been notified about the posted complaint.
                          Hello, I purchased a ultrasonic machine. Company show me different product and sent me other. It is not working properly. I want to money back.

                          received wrong products - Comment #3187851 - Image #0
                          Hi i have received the different and fake product, its not properly working and the sound is very annoying. please refund my money otherwise i will file a case on this company i am an advocate at dhc kindly contact soon.

                          received wrong products - Comment #3187887 - Image #0
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                            V
                            Vidhukiran
                            from kanpur, Uttar Pradesh
                            Aug 21, 2018
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                            Resolved

                            Address: Kanpur, Uttar Pradesh, 208016

                            I am not satiesfied this product i received today. Not work properly. Quality is very poor. So want return this product my order id is WG3QVVPJQT. Jesha socha tha waisa nahi hai humm return karna chhahte please do somthing for returning naa to machhar bhag rahe naa makhi to or kya bhagenge. Mai apna refund chahti hun please return this fake product..
                            +1 photos
                            Aug 25, 2018
                            Complaint marked as Resolved 
                            Smashing Commerce customer support has been notified about the posted complaint.
                            Bad product and cheaters. fake product and don’t buy anyone this. later they did not pick calls and not refund the rupees. mahesh kumar [protected]
                            0 rating and wrost product and quality is 0. mahesh kumar [protected]
                            Very very bad product don't buy anyone and manager Ankita is very lier person because she said if any problem regarding this product you are contact me personally but she had not pick up the phone
                            False advertising and product
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                              P
                              praveen goud
                              from Hyderabad, Telangana
                              Aug 19, 2018
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                              Address: 500039

                              I have received different product what it's show in the add. The product which i received is we already we have. Its the warst product which we have. Hence please refund the amount which i paid. Pod details your geekretail.. Order awb:[protected], amount paid is rs 480 and please take necessary action to control such mis-selling to the customer l.
                              Smashing Commerce customer support has been notified about the posted complaint.
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                                D
                                drmannan
                                from Malegaon, Maharashtra
                                Aug 18, 2018
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                                Address: Nashik, Maharashtra, 423203

                                The company is totally fraud, whatever the item showing is totally different from the advertisement. My purchase order no. Awb[protected]. I got on 18 aug18. From that day i am using but due to fake mechin, it is not working. No effect on mosquito and all. Really very pathetic service provider present in our country. So if company will not start process to take return back, then it will be shame for us, as well as to company.
                                Smashing Commerce customer support has been notified about the posted complaint.
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                                  C
                                  Chuin
                                  from Daulatpur, West Bengal
                                  Aug 18, 2018
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                                  The company is totally fraud, whatever the item showing is totally different from the advertisement. My purchase order no. Awb[protected]. I got on 12aug18. From that day i am using but due to fake mechin, it is not working. No effect on mosquito and all. Really very pathetic service provider present in our country. So if company will not start process to take return back, then it will be shame for us, as well as to company.
                                  +1 photos
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                                    A
                                    anokhe andaaz
                                    from New Delhi, Delhi
                                    Aug 18, 2018
                                    Resolved
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                                    Resolved

                                    Address: 122004
                                    Website: Www.smashingcommerce.com

                                    Name is akshay kumar from mansa, punjab. I purchased a ultra-sonic mosquito product from the smashing commerce website for rs 480. This product is fake, it does not work.in the facebook ad, the product is looking more and sending more. It does not come with me alone, but with many people in india. I did not rece. Any orderid of product. I have track id link (https://track.aftership.com/xpressbees/[protected]
                                    ). I should refund my balance of rs 480 rupee. At the same time, businesses of smashing commerce website or business are also closed. As well as cancel pan card number & gst number. Thank you (I send you audio recording &mail replies} please solution as soon as possible

                                    Email replies

                                    Hi akshay,

                                    Thanks for writing.

                                    We are really sorry for the inconvenience caused to you but would like to inform you that the product delivered to you is exactly the same product for the order you have placed on our official webpage. It might be little different in real it's just because of the difference of visual graphics. You can also visit our site and check the same by visiting our webpage i. E.: https://smashingcommerce.com

                                    Home protection is a pest control product which uses an extraordinary technology scientifically engineered in the us to drive pests away from your home. Home protection uses state of the art ultrasonic and electromagnetic technology to drive pests away, driving mosquitoes, cockroaches, rats, spiders, and ants among other pests out of your home after just four weeks o[censored]se.

                                    Home protection is 100% safe and effective and it naturally drives pests out without killing them. It creates an uncomfortable environment for pests so they simply leave your house and you don’t need to clean up dead insects and pests.

                                    Home protection protects your house from pests naturally without using harmful chemicals, poisons, and traps typically used in households and by insect control technicians. It is non-toxic, eco-friendly, organic, chemical-free and doesn’t leave behind any unbearable smell.

                                    It is manufactured in a facility completely approved and compliant with the guidelines provided by isi and is fully certified.

                                    For your reference the address details are mentioned below:

                                    Address of manufacturer:
                                    Plastic goods
                                    H-91 sector-2 dsiidc,
                                    Bawana industrial area, delhi-39

                                    I really recommend you go ahead with the purchase. We offer a 60-day satisfaction guarantee. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.

                                    Trust me i’ve had 100s of customers who felt the same way at first but when they finally saw the results for themselves they turned into believers like me. Some even personally sent me over a handwritten note thanking me for making them try home protection.

                                    Let me know if you have any other questions, have a great day ahead.

                                    How would you rate my reply?
                                    Great okay not good


                                    Priyambika sood
                                    [protected]@smashingcommerce.com

                                    {#hs:[protected]#} 

                                    On fri, aug 17, 2018 at 21:46:38 ist, anokhe andaaz wrote:

                                    I purchased ultra sonic mosquito product through smashing commerce for facebook advertising. You are showing more on facebook advertising. Send more products. This humor has not happened to me alone with many other people in india. My 480 rupees are refunded. I send u following images attachment check it
                                    +1 photos
                                    Aug 18, 2018
                                    Complaint marked as Resolved 
                                    Hi Akshay, Thanks for writing. We are really sorry for the inconvenience caused to you but would like to inform you that the product delivered to you is exactly the same product for the order you have placed on our official webpage.It might be little different in real it's just because of the difference of visual graphics.You can also visit our site and check the same by visiting our webpage i.e.: https://smashingcommerce.com Home protection is a pest control product which uses an extraordinary technology scientifically engineered in the US to drive pests away from your home.Home protection uses state of the art ultrasonic and electromagnetic technology to drive pests away, driving Mosquitoes, cockroaches, rats, spiders, and ants among other pests out of your home after just four weeks of use. Home protection is 100% safe and effective and it naturally drives pests out without killing them.It creates an uncomfortable environment for pests so they simply leave your house and you don’t need to clean up dead insects and pests. Home protection protects your house from pests naturally without using harmful chemicals, poisons, and traps typically used in households and by insect control technicians.It is Non-toxic, Eco-friendly, organic, chemical-free and doesn’t leave behind any unbearable smell. It is manufactured in a facility completely approved and compliant with the guidelines provided by ISI and is fully certified. For your reference the address details are mentioned below: Address of Manufacturer: PLASTIC GOODS H-91 SECTOR-2 DSIIDC, BAWANA INDUSTRIAL AREA, DELHI-39 I really recommend you go ahead with the purchase.We offer a 60-day satisfaction guarantee.If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase. Trust me I’ve had 100s of customers who felt the same way at first but when they finally saw the results for themselves they turned into believers like me.Some even personally sent me over a handwritten note thanking me for making them try Home protection. Let me know if you have any other questions, Have a great day ahead. How would you rate my reply? Great    Okay    Not Good -- Priyambika Sood [email protected] {#HS:643756436-1109846#}  On Fri, Aug 17, 2018 at 21:46:38 IST, Anokhe Andaaz wrote: I purchased ultra sonic mosquito product through smashing commerce for Facebook advertising.You are showing more on Facebook advertising.Send more products.This humor has not happened to me alone with many other people in India.My 480 rupees are refunded.i send u following images attachment check it
                                    Smashing Commerce customer support has been notified about the posted complaint.
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                                      Gpsree Kumar
                                      from Attingal, Kerala
                                      Aug 18, 2018
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                                      Address: Panchkula, Haryana
                                      Website: .smashingcommerce.com

                                      Sir, i have purchased one pest repellent from m/s smashing commerce vide order id fn7kd7gmgz on 07/08/18. I have received the product yesterday through cash on delivery for rupees four hundred and eighty only. The received product was a toy. I was cheated by the company. Please take necessary steps to refund my amount at the earliest. My account number is [protected], sbi santhinagar branch, trivandrum.
                                      With regards - g p sreekumar, o/othe superintendent of police, cbi, special crime branch, vallakkadavu-po, trivandrum. Mob.[protected]
                                      +1 photos
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                                        Rashmi Bhattar
                                        from Kolkata, West Bengal
                                        Aug 18, 2018
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                                        Address: Kolkata, West Bengal, 700135

                                        Sir.. Today i got my parcel from smashing commerce, first of all i have not ordered this machine from your site (Smashing commerce) its a different product, secondly it is not working at all,
                                        So i want to return your product to you and plz refund my money in cash. Kindly request you to refund my money as early as possible... Its a request, its my hard earn money also.
                                        Thanks
                                        A customer
                                        Smashing Commerce customer support has been notified about the posted complaint.
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