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Smashing Commerce Complaints & Reviews

smashingcommerce.com

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Updated: Aug 3, 2021

Complaints 767

Resolved

14

Unresolved

753

Bad 😕 It seems that Smashing Commerce has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Electronics & Appliances

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Smashing Commerce reviews & complaints page 34

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Address: 411061

Order No.#X2JCFZJ725, for Pest Repellent. The product not only has irritating sound but it smells very very very dirty and it is claimed to be room freshener. I am not at all happy with this product, I don't want such dirty room freshener, request a refund on the same. Ankita Bhore, Customer Success Manager, Mobile No. [protected], is not at all reachable, have sent email and tried best to call her but not reachable. No reply to my email as well.

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Address: 530047

Hi
I am Siva Prasad, from Visakhapatnam, On see the add i have ordered the pest repellent, I have recieved on 11th july 2018, It is damaged and It is totally waste, after switching on all the lizards, ants, mosquitoes and insects, were doing they job, only affected are the people living in our house with that irritating sound,
I have called the mob nos +91 [protected] / +91 [protected] but no response ( not answering disconnecting ), i sent Sms still no response,
I request to refund my Rs. 480/- and take back your product.
Thank You

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Address: Ajmer, Rajasthan, 305001

I buy product Ultra-Sonic Mosquito, Rat, And Pest Repellent which sound very irritating noise and I want to return this product and i want my money back. This product was deliver to on 28-jun-2018, please share with me your procedure how can I return this product.

As on your website in "Satisfaction Guarantee" section you have mention that "we want to make sure we back that up with a risk-free iron clad 60 day satisfaction guarantee.

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R

Raja Manda l

from Bokaro, Jharkhand

Jul 25, 2018

Mujhe nahi Lena hai ye vapas le jaiye smashing commerce acha nahi hai

Raja Manda l's reply, Jul 25, 2018

Jaldi se jaldi return le jaiye apna smashing commerce kyu bekup banate ho esse kuch nahi hota please request hai aap se samjh

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Website: smashingcommerce.com

Booked an Ultrasonic Pest Repellent, received a car polish product.
Product arrived yesterday, 11 July after 6 PM through XpressBee delivery. Paid full amount of Rs. 480 as the COD price mentioned on the bill.
The product was poorly packaged.
Opened to find a Car Coating polish product instead of the Pest repellant it was supposed to be.
Mobile Number given in the confirmation message is not reachable. Ringing a couple of times, often responding as busy, and not connecting at all.
No way to lodge a complaint on the website. Duped me of the entire amount.
Can't find any way to escalate the issue.
I need to get a refund and return the product.
Attached are the images of the wrong product and the invoice attached on the product box.

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Address: Pune, Maharashtra, 412207

Website: www.smashingcommerce.com

I buy product Ultra-Sonic Mosquito, Rat, And Pest Repellent which sound very irritating noise and I want to return this product and i want my money back. This product was deliver to on 09-july-2018, please share with me your procedure how can I return this product.

As on your website in "Satisfaction Guarantee" section you have mention that "we want to make sure we back that up with a risk-free iron clad 60 day satisfaction guarantee.

If you don't have a positive experience for ANY reason, we will do WHATEVER it takes...

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V

vishnu waghchaure

from Delhi, Delhi

Jul 12, 2018

Dear today i have place order o[censored]ltrasonic mosquito please cancelle my order immediately due to bad review of this product

Regards
Sunil Nawadekar
[protected]

vishnu waghchaure's reply, Jul 7, 2018

please cancelle immediately till time not respond you and as per SMS mobile No no any call revived pls contact me immediately. for 9130055134

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Address: Panchkula, Haryana, 134113

Website: www.smashingcommerce.com

Dear sir, i purchase a pest repellent product from smashing commerce the order id number is TTBVZCVSGK when the product delieved to my office address after the open packet i found that the product is fake and useless product so i total loss of money of 480rs. i also contact the return office contact number. the number is invalid. so i want to get my money back. please help me for returning my money from smashing commerce. i shall be thankful for this

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Dear Concern,
As per my order i have received the consignment today, but unfortunately the which i have been shown is very much different which i saw during placing the order.
(picture attached). so i hereby request you to please cancel my order and return back the product.and subsequently refund my amount.
your quick and positive response is highly solicited.
order Id
MJ73HCK3AA

Regards,
Anand Todi
[protected]

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Address: 122001

Website: smashingcommerce.com

Hello Team,

My order no is #151445, I buy product Ultra-Sonic Mosquito, Rat, And Pest Repellent which sound very irritating noise and I want to return this product and i want my money back. This product was deliver to on 09-july-2018, please share with me your procedure how can I return this product.

As on your website in "Satisfaction Guarantee" section you have mention that "we want to make sure we back that up with a risk-free iron clad 60 day satisfaction guarantee.

If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase."

Now please help me return this product as soon as possible.

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A

akashmba

from Coimbatore, Tamil Nadu

Jul 11, 2018

I purchased this product. This is totally local make. Worth Rs.50. but they are selling Rs.450. Also, when you plug in to switched board, it give more noise that human will also will die. Do not purchase this product.

B

bommareddyudayreddy

from Mavoor, Kerala

Jul 19, 2018

Hello Team,

My order no is #NZKRTP7MRD, I buy product Ultra-Sonic Mosquito, Rat, And Pest Repellent which sound very irritating noise and I want to return this product and i want my money back. This product was deliver to on 09-july-2018, please share with me your procedure how can I return this product.

Please give me my 480-/

B

bommareddyudayreddy

from Mavoor, Kerala

Jul 19, 2018

Hello Team,

My order no is #NZKRTP7MRD, I buy product Ultra-Sonic Mosquito, Rat, And Pest Repellent which sound very irritating noise and I want to return this product and i want my money back. This product was deliver to on 09-july-2018, please share with me your procedure how can I return this product.

Please give me my money 480

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Hi,
I have ordered on 6th July 2018, pest repellent - ultrasonic machine but due to product bad reviews I have cancelled my order via email, but they are not cancelling nor picking up the call. Even I tried calling them on the helpline number. Please insist them not to deliver the product to my address and cancel the order.

The customer service manager is not picking up the call nor responding the call. It is very annoying.

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Address: Jaipur, Rajasthan, 302017

Website: No response your website please return your product give me my.money back

Y Order no.[protected] to smashing commerce.The order is for Pest reject
It is not at all similar to the product as shown in their advertisement it is like things sold on handcart in some village.
& moreover its vibration sounds are so loud that its not possible to sit for humans in the house forget to search the pests whether it is repelling or not.
They are giving 60 days moneyback gurantee but now no response from their side.The product is also damaged & not worth Rs 480.I feel cheated & want my money back...

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P

Punia22

from Ludhiana, Punjab

Jul 10, 2018

i want to return your product due to not proper work please my money back ..

Order id ;-H2AFJKWFPB

K

kashyapdk

from Gurgaon, Haryana

Jul 10, 2018

Ery very worst experience from smashing commerce website 50rs worthless product the sold me 480rs and not working properly consumers beware of this culprits don't buy anything from them..

Fake product..

D

Doyel Naskar

from Kolkata, West Bengal

Jul 10, 2018

I have received my product but my product is very damaged
So please replace the item immediately

J

Jabeedkhan Chamma

from Bengaluru, Karnataka

Jul 10, 2018

I have order#134386 but i get already this item
thank you

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Address: Bhavnagar, Gujarat, 364001

Website: Order id: KFBBDDWW76 -DATE: JUL. 6, 2018 6:17 AM my order is not working properly and packaging is n

Order id: KFBBDDWW76 -DATE: JUL. 6, 2018 6:17 AM
my order is not working properly and packaging is not good is fake product and extra cost
Very very bad thing www.smashingcommerce.com website is not at all worthy and is making sound which is unpleasant.I have contacted them for return but they are neither processing the return nor replacement. Instead they are trying to convince me to use that product for 60 days and see the result. But the sound produced from it is not at all pleasant. So I can't use it. So, I would like to give a complaint on smashing commerce website... it;s a very bad product this co. cheat me kindly help me ragarding return my money. no responce from party .
please return my money

Jul 10, 2018

Complaint marked as Resolved

hello first answer me

Jul 10, 2018

Updated by Bhavin Naiya ordered the pest repellent product but this product is showing as add he is defrrant product so returned to my amount and u r customer service manager Ankita Bhalerao as send me a mail regarding to free gift send this product package but not sure if they free gift in this pack.send re

Jul 10, 2018

Updated by Bhavin Naiya your company is very very very very bad please return my money ok

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M

Mazahir Hussainzaidi

from Patna, Bihar

Oct 11, 2018

ORDER #10120
buy the product but product quality is very bad...request to money back...

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Address: 500076

Hi don't ever buy any product from smashing commerce ur fooling costumers pest reject shown in advertismest is a total different one and a useless product with noise it's like a toy of 30 rs we all need our money back with a opology from smashing commerce if not we see u legally in the court with compensation !!!return our money as soon as possible guys let's unite for sue this company otherwise they loot more innocent people like us thank you all

Muqthar Ali

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Address: Anuppur, Madhya Pradesh, 484224

Hi,
I have ordered (Order Id: 2FA2A35QZ7) on 9 July 2018, pest repellent - ultrasonic machine but due to product bad reviews i canceled my order in next 6 hours, but they are not canceling nor picking up the call. Please insist them not to deliver the product to my address and cancel the order.

The customer service manager is not picking up the call not responding the call. It is very annoying.

Moreover, the product review was very bad and particularly heard that it is very noisy too.

Please ask them to cancel
Regards
Ajeet Patel

Jul 09, 2018

Updated by Ajeet1757 product is very bad

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Address: Gurgaon, Haryana, 122004

I bought a Pest Repellent from Smashing Commerce Company on 4th july 2018
i got it on 9th of july 2018 with order id PNGGWQF6R5, its not working at all, it is a very cheap product the company is fool of lots of people, there is no contact no. company to return or replace this ### product, kindly take a strict action with this company its a fraud .

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Address: Kutch, Gujarat, 370421

My Order #154687to smashing commerce.The order is for Pest reject.
It is not at all similar to the product as shown in their advertisement it is like things sold on handcart in some village.
& moreover its vibration sounds are so loud that its not possible to sit for humans in the house forget to search the pests whether it is repelling or not.
They are giving 60 days moneyback gurantee but now no response from their side.The product is also damaged & not worth Rs 480.I feel cheated & want my money back.

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G

Gp Karthick

from Erode, Tamil Nadu

Jul 11, 2018

Worst product for rs.480 it doesnot deserve 50 rs...i coudnot find the customer care number my order id:562VG2F6G7

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I have ordered uv mosquito repellent through smashing commerce website on jul 6th and order #156614. Today I have received parcel and when I opened it was car policy. Really shocking and when I checked the courier boy, he told to initiate return from the website. I have wrote a mail stating to return the product and process my refund. There no response till now. Please take appropriate action and help to get the refund.

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Website: smashingcommerce.com

I have ordered the product and now feeling cheered, the product that is being demonstrated is not sold, the received product is not worth for the money charged. There is return policy, you cannot write the review, all the reviews are fake. This website company should be banned so that they cannot cheat other customers
They are not even responding the phone call.

Jul 09, 2018

Updated by Rks22 I am not cheered but cheated.

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Address: 571234

My order id isB5FBPFFFNB recived 8 JUNE and use this product but product is not working for pest only ultrasound was very irritated I m not satisfied on this product .Becouse my home furniture so many bedbugs and ants but use this product continues Days but product are not working only sound . Pls return your product and back my money pls do some my problem.

Jul 09, 2018

Updated by Vikram H. Rawal My order noB5FBPFFFNB is recived 8JULY and use this product but product is not working for pest only ultrasound was very irritated I m not satisfied on this product .Becouse my home furniture so many bedbugs and ants but use this product continues 2 Days but product are not working only sound . Pls return your product and back my money pls do some my problem.

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Address: Jaipur, Rajasthan, 302017

My order no[protected] is recived 2 July and use this product but product is not working for pest only ultrasound was very irritated I m not satisfied on this product .Because my home furniture so many bedbugs and ants but use this product continues 3 Days but product are not working only sound . Pls return your product and back my money pls do some my problem.

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T

teenu kumar

from Gurgaon, Haryana

Nov 5, 2018

My order no[protected] is receive[protected] and my order no[protected] use this product but product is not working for pest only ultrasound was very irritated I m not satisfied on this product .Because my home furniture so many bedbugs and ants but use this product continues 3 Days but product are not working only sound . Pls return your product and back my money place do some my problem my phone no [protected]

return your product - Comment #3261910 - Image #0

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Website: smashingcommerce.com

I bought a pest repellent machine from Smashing Commerce company. When I have received the product it's totally different product they showing in website and facebook advertising(recieved photo
& advertise photo uploaded ). When I am trying to call the particular number given during the time of parcel bag and message received from the smashing company, but no one picking the call. It's seems a fraud to the customers. Please take a...

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