Smashing Commerce — home protection device

Address:122001
Website:Smashing commerce pvt. Ltd

I order a home protection product dt. 12 nov 2018 price 380. 14nov 18 courier delivered a parcel at my house. Than i open the parcel there is different item for my order item. They show me other item & send a other simple sound item. This item is useless and not work. I call co. Helline no. But they no pick the phone. Comapny girl sms is this...
Hi inderjit! Its ankita from smashing commerce! I just wanted to let you know that your order was shipped via xpressbees. You can track your order with the link below. I had it packed extra carefully so your order will arrive safely.

Tracking link: https://track.aftership.com/xpressbees/[protected]

If you have any issues, you can call me directly on my personal number at +91-[protected]

Have a great day!
Was this information helpful?
No (0)
Yes (0)
Smashing Commerce customer support has been notified about the posted complaint.
Nov 29, 2018
Updated by Inder Jitss
Sir
I mail on company mail id .they reply only my mail in words but not response regarding product i send there reply copy for you ...?...

I tried to call on ur[protected] But not response this phone number i try your product but they are no work it is useless for me . Plz change the right product how shown in ad otherwise return my payment .
Sent from Yahoo Mail on Android

On Sat, Nov 24, 2018 at 2:43 PM, Smashing Commerce
<[protected]@smashingcommerce.com> wrote:
Hi Inderjit!

Thanks for writing in.

We tried calling you. But it was busy after ring.

You should be able to start seeing significant improvement in 3-4 weeks o[censored]sing Pest Repellent. However, we usually recommend you use Pest Repellent for at least 60 days.

As for the directions o[censored]se, it is easy to install and it is suggested that

1) This machine should be plugged in at approximately 30 cm (12 inches) above the floor for best results. However, it works just as well if you plug it higher than that. Plug it into wall vertically or fix power strip to the wall.

2) The installing point should be away from sound absorbing material, carpet, curtains, etc.

I really recommend you use the product for the Scientifically proven duration mentioned at the back of your package for best results. It’s 100% safe and effective and it’s scientifically proven to work!

Let me know if you have any other questions. Have a great day ahead!

How would you rate my reply?
Great Okay Not Good

--
Simran Thakur
[protected]@smashingcommerce.com
{#HS:[protected]#}
On Sat, Nov 24, 2018 at 2:10 PM IST, Indierjit Singh <[protected]@yahoo.com> wrote:
Sir
I tried to call on ur[protected]last three days. But not response this phone number i try your product but they are no work it is useless for me . Plz change the right product how shown in ad otherwise return my payment .

On Sat, Nov 24, 2018 at 12:59 PM IST, Smashing Commerce <[protected]@smashingcommerce.com> wrote:
Show more

Sent from Yahoo Mail on Android

On Sat, Nov 24, 2018 at 5:19 PM, Consumer Affair
<[protected]@nic.in> wrote:
Your Docket Number: 1009813.
Your grievance has been updated.Please login to http://www.consumerhelpline.gov.in to track the status of your complaint or call at[protected] or 14404.
Complaint comments 

Comments

My order is not working properly and packaging is not good is fake product and extra cost
I have Order Pro polish, But my pro polish Bottle is Empty . And I have Already Give payment your Delivery Boy . So please Refund My Payment Other vise give me My product Propolish. Thank you

Vikas Yadav
[protected]
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Smashing Commerce
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    767
    Pending
    0
    Resolved
    14
    View all Smashing Commerce contact information