SMC Global Securities — online services

Address:

Kottayam, Kerala, 686012

I am a customer of smc. My client id is lwp0170. From 19/06/2018 i could not log in to my account. Whenever i tried to log in, a dialogue box appears saying that "your account is locked due to repeated failures. Please contact the administrator". I have contacted the customer care and they told me to use 'forget password' option and unlock the account first and then reset, and then a message (Password) will be send to my registered mobile number. I have done it several times, but no message is received. Then again i contacted the customer care in the toll-free number, then the executive told me that soon i will get the new password. But till now nothing happened. So i request to make necessary arrangements to unlock my account. (I am satisfied with the approach of the customer care executive)