Claimed

Smile N Buy Complaints & Reviews

1.2
Last updated Jun 21, 2023
Complaints 21
Resolved
5
Unresolved
16
Quick Links
Statistics
Share
Contacts

File a complaint to Smile N Buy

Having problems with Smile N Buy?

File a complaint and get it resolved by Smile N Buy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Smile N Buy
Customer Service Contacts

Smile N Buy Phone Numbers

Phone
+91 78 3484 3737
14
4

Smile N Buy Website

Smile N Buy Head Office Address

1/51, 2nd Floor, Central Market, Opp MC Donalds, West Punjabi Baugh
New Delhi
New Delhi District
Delhi
India
110026

Smile N Buy reviews & complaints(21)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saif_khan9294
from Basna, Chhattisgarh
Jun 21, 2023
Report
Copy

Return package was pick but not returning package

Address:Ward no 04, BASNA district mahasamund Chhattisgarh

Delivery boy of e comm express was pick up the return package but not submitted yet office also not returning package....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
t p anuradha
from Coimbatore, Tamil Nadu
Report
Copy

5 kutas ought to be exchanged

Address:New Delhi, Delhi
Website:whaaky.com

We have received 5kurtas costing rs.600/ with awb number[protected] on 21.04.2017 and order no. S[protected]. Butthe size of the kurtas were very small. We want to exchange for size xxxl.

We request you to make immediatre arrangements for exchange of the same aswe were going to foreign on 5.5.2017. Very very urgent..

Kindly send your reply by returnmail....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Himmat59
from Jaipur, Rajasthan
Report
Copy

Items delivered are not perfect and poor quality

Address:Jaipur, Rajasthan, 302001
Website:WHAAKY.COM

Vide order no. S[protected] and s[protected] i paid for a. 3 leggings & 3 kurtis and 3 white shirts for summer and b. 4 kurtis and 5 casual shirts for men. Out of which i have received a. 3 leggings & 3 kurtis and b. 4 kurtis. I am surprised to note that the items supplied are of very poor quality and size mismatch. I am totally dissatisfied. I bought these through whaaky.com but on contacting them they say contact smilenbuy, the nos shown on...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mishravnk
from Diphu, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jeans complain

Address:Cachar, Assam, 788005

Sir,
I have purched 3no.of jeans by online and You have send me 32 no jeans of 3 pieces of Rs 934.00 and it was delivered on 02/03/2017 at my home Silchar. But I was ordered 36 no jeans.
So please change it as earliest.

Yours sincerely,
Vinay Kumar Mishra
Silchar, Assam

Cell no [protected]

Sir,
Ap bar bar likh rahe hai ki complain sort hai. Mai kya karu,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yshiva
from Bengaluru, Karnataka
Report
Copy

Refund the Amount

Address:Ahmednagar, Maharashtra, 414001

AWB Number[protected]
My Order No. S[protected]
I had ordered for 5 Dress Material . It was delivered at my home. As i am serving outside Pune when i reached home after 7 days, I found that all 5 dress Material cloths are totally different from the watches shown in the advertisement by smile N Buy. Not enough, its quality is also poor and damaged condition. I sent e-mail and tried to contact on mob.no. [protected] but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rakesh dhayalkar
from Mumbai, Maharashtra
Report
Copy

Improper color & size of leather shoe

Address:Thane, Maharashtra, 401209

My name is rakesh dhayalkar from Mumbai i had purchase shoe o[censored] r web side on 06/02/2017 but it will wrong color and also size will be mis- match. Order No : S[protected], Invoice No: ABD-R10905. i wiil try several time of customer care number but there was never any response. pl do the needful as soon as possible.

Thanks & regards,

Rakesh Dhayalkar

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prafulla Devhare
from Indore, Madhya Pradesh
Report
Copy

Quality & size

Address:Indore, Madhya Pradesh, 452001
Website:whaaky.com

Pls help me to cancell my order & also refund money.
Following are the issue for cancellation of order:
A. Quality is very bad as per picture shown during order booking.
B. Received shirts colour is different as shown in the order booking. See attached image of received shirts.
C. Size problem.

My order detail are:
Order no. S[protected]
AWB no.[protected]
Contact no....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amirhussain
Report
Copy

order goods not deliver still

Address:Imphal East, Manipur

I buy sumsung power bank + alumni wallet + wrist watch on 20 April but unfortunately goods was not delivered . Again I reorder same goods on15 June that also not deliver . I want to know, Smile N buy online shopping is fake or what. Plz provide me regionable result....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vandit
from Thiruvananthapuram, Kerala
Report
Copy

The items were not as per the images shown in e-mail

Address:Rajkot, Gujarat

I had ordered for 5 wrist watches. It was delivered at my home. As i am serving outside Rajkot when i reached home after 7 days, I found that all 5 wrist watches are totally different from the watches shown in the advertisement by smile N Buy. Not enough, its quality is also poor and one watch in damaged condition. So I sent an e-mail on 1-4-15 and comp.no. was given 151 then again I sent e-mail and tried to contact on mob.no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suryakant chintaman pimple
from Mumbai, Maharashtra
Report
Copy

Re: Order No. 138990704 has been dispatched

Address:Mumbai City, Maharashtra

sir i have received your order. it is not as per stated on your site. you have stated that it is 2 battery of 10400 each. battery you supplied is only one of 20800 mah. battery supplid by smilenbuy is not genuine mi battery. it is dupplicate one. it does not charge my 1300 mah mobile phone battery for once. it get dischrged in 10 minits only. i think it is matter of cheatig. i have registed complaint on customer care. they are talking...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suryakant chintaman pimple
from Mumbai, Maharashtra
Report
Copy

Order No. 138990704 has been dispatched

Address:Mumbai City, Maharashtra

sir i have received your order. it is not as per stated on your site. you have stated that it is 2 battery of 10400 each. battery you supplied is only one of 20800 mah. battery supplid by smilenbuy is not genuine mi battery. it is dupplicate one. it does not charge my 1300 mah mobile phone battery for once. it get dischrged in 10 minits only. i think it is matter of cheatig. i have registed complaint on customer care. they are talking...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Suryakant chintaman pimple
from Mumbai, Maharashtra
Report
Copy

Order No. 138990704 has been dispatched ( dulpicate mi power bank)

sir as per above order, you have supplied mi power bank is defective, mismatched and duplicate. it get discharge in 10 minites. iot is 21800 mah battery and unable to charge even 10000 mah battery . i have made 15 email on help desk . they only say that your mail mis receive, but after 10 day there is no repli. smienbuy ahmedabad, delhi customer care are not attandending complaint call on customer care no. smilenbuy chef mr. prabhat...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep Sain
Report
Copy

replacement not done

Address:Jaipur, Rajasthan

Sir, i ordered 5 watches combo from smilenbuy . i recived it and in the pack 2 watches are broked . i send mail complain to company regarding this . they reply me that complain is received bt no further action is taken by them. I have bill of transaction and all mails i send and recevie from them...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suryakant chintaman pimple
from Mumbai, Maharashtra
Report
Copy

dupllicate mi power bank supplied by smilenbuy gujrat.

order no...[protected] mi power bank supplied to me is not working properly. it is 20800 mah powerbank and unable to charge my 1300 mah mobile battery once. mi powerbank supplied is fake one. i want to return your product. please arrange to take return your product and repayment me. your aftersale service i very poor . there is no one attending phone on gujarat smilenbuy customer care. no one is replying email. even my ordered is not registered...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suryakant chintaman pimple
from Mumbai, Maharashtra
Report
Copy

smilenbuy gujarat, mi power bank supplied is not original and not working

order no.[protected] shipment no .[protected] i have purchased two mi power bank of 10400 mah each from smilenbuy.as per their online advertisement. before purchase they told me that it is original product. they supplied me 20800 mah mi power bank, which get discharge in 10 minits . it even does not charge my 1300 mah mobile battery for one time. i have mi powerbank on their original site. there is no power bank of 20800 mah is available. product...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sainadh Chilukamari
from Delhi, Delhi
Report
Copy

Defective powerbank in the Pack of xiaomi powerbanks

Address:Gwalior, Madhya Pradesh

sir, we have ordered the pack of xiaomi powerbanks in which we got a defective one in that, we have sent a mail regarding that issue but there is no positive response from them.We have also spoken to the customer services of smile n buy who told that your issue was solved but till now we haven't got any mail or call from them.We want to return that products...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mmayankpatel
from Pune, Maharashtra
Report
Copy

Order not received after successful payment

Address:Ahmedabad, Gujarat

Dear Sir/Madam, Good Morning, I have ordered watches set for Rupees 999/- through online shopping from Smile n Buy but till the date we have not received the items, We have sent may mails and also called to given number but no response. Order#[protected] Please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
isaac de souza
from Ahmadnagar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duped by 'Smile n Buy' for amount of Rs. 999/-

I recently placed an order on SMILE N BUY for an offer on watches http://smilenbuy.in/index.php/today-s-deals/watch.html It was foolish on my part for not doing a background check for the authenticity of the company and its website. On making the payment, the money was deducted from my bank account, a sum of Rs 999/- However I did not receive any confirmation that the order has been placed, moreover when I checked the site it...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepak24
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Quality of Product and Cheating

Address:Faridabad, Haryana

My Order Number is[protected] I place a order of two items i.e Action Campus Slippers and Bedsheets both items are not as you delivered and show on your site. 1.The Action Campus Slippers you delivered are defacted and the two pairs sole are defacted . You show three diffrent colors I.e black, brown, white but you delivered two pairs of same color what the hell is this upper layer of the slippers are not properly join . 2. Bedsheet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhima753
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered

Address:Hyderabad, Andhra Pradesh

Hi!

I have ordered a Tablet PC from www.tradus.com. Official seller of that product is SmileNBuy.

Following are the shipping details for Order ID: 7433894
Sub-Order ID Product Name Seller Name Courier Name Tracking Number
7433894_01 DOMO Slate N8 3RD Android 4 ICS Tablet - Super Slim! SmileNbuy
Shreeji Emporium
Item sent through Courier : DTDC
AWB nbr: D12401825
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy