Smytten — Cheating customers by giving fake order I'd and didn't send the order

Address:	Gurugram, IN (HQ) 39f, Akashneem Marg, DLF Phase 2, Sector 25
Website:	Smytten.com

There employee named hinal has placed an order on behalf of me on 6th of march, 2021 after the telefonic conversation resolving my previous issue so I agreed and on her suggestion and gave my consent to place my order on my behalf but I didn't receive my order even yet(16 June, 2021) inspite of my constant attempts to contact them regarding the same they didn't respond to any of my mail and today it's been more then 3 months and neither I received my order nor their reply.

The staff even shared an invalid order number.

This is really annoying. I used to order frequently from them before this cheat of their organisation.

Now this is not just about the order but about the dishonest attitude towards the customers too.

Please help me as they have a record of cheating.