Smytten — I'm complaining about not delivering my order.

I ordered trial pack on 20 April onwards which has to deliver by 24 April . At first the delivery agent called and said your order will delivered by tomorrow as he said he is not able to deliver the order today. But then he called next day and again said that he will deliver the order tomorrow . And for sudden when I checked my orders status it was refused/cancelled. I never cancelled that . Their behaviour was very annoying that delivery agent firstly doesn't pick call and then he blocked my number and then I sent email to the customer care at first they said it will deliver within 24 hrs but got nothing after that I sent them another email but got no response. I just want my order as soon as possible as they don't provide refund.