Smytten — Not refund my money back

Stop cheating customers
I ordered guess night deodorant on 8th april 2023, but till now 1st may 2023, product not delivered.in product details it shows delivered.
I mailed many times for this issue on [protected]@smytten.com, but there is no answer from smytten. After many mails they reply on 25th april 2023 and accept his mistake. And assure me to refund my money. They accept that "this deo is not available with us at the moment.) mail screenshot attached
And after 22 days, there is no solution in this matter till now, and not refunded my money.

I want to know if you have no products, why you sell them on your website and take money in advance. Its totally scam, they grab our money, and they use our precious money in his works and make profits.

Just think : if they grab money from thousands of people like me and refund after 1 to 2 months, how much money will they collect from us without any interest.

Whenever i call on his customer care, it never connects my call. Very pathetic customer support. I am highly disappointed. Don't cheat customers like this.
Please refund my money as soon as possible otherwise i will file a complaint against you.

All screenshots related this issue attached.
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