[Resolved]  Snapdeal.com — 10% cash back not received from sbi - snapdeal order id: [protected], placed on 29 sep, 2015

Address:New Delhi, Delhi, 110068
Website:snapdeal.com

10% Cash back Not Received - Order ID: [protected], Placed On 29 Sep, 2015, Purchased from snap deal paid through SBI Debit card
Under the Order ID: [protected], Placed On 29 Sep, 2015 I have purchased F N D Home theater through State Bank of India debit card but did not get the 10% cash back yet, please help me to get the same.
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Mar 18, 2016
Complaint marked as Resolved 
I got a call from snapdeal and I was being assured that I am eligible for the cash back and I will get the amount. Later SBI has credited my account by giving me 10% as cashback. Thanks a lot to the forum. It was really very helpful.
Dec 07, 2015
Updated by Ashok K Singh
I have not got my 10% cashback/refund from SBI yet. I got a mail from Snapdeal Help IDl on Nov 7 that I will get my cashback before 31st Nov. But I am still waitinng. I got the below mail from snapdeal on 7th Nov 2015,
...
[protected]@snapdeal.com via bi3o5zd5abmm6c.9-wayiea2.ap1.bnc.salesforce.com
Nov 7

to me
Hi Ashok,

Greetings from Snapdeal!

This email is regarding your Order no [protected] and complaint number 12052349

Kindly check the Terms and Conditions for further information by clicking on the Link Provided.

http://www.bestcouponcodes.in/coupons/snapdeal-sbi-offer/

Please reply to this mail for any further assistance or clarification on this issue.


Assuring you of our best services always.


In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Team Snapdeal
[protected][protected][protected][protected][protected][protected]
Please do the needful soon as limit is crossed...
Complaint comments 

Comments

Dear Ashok K Singh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
I gor the confirmation that I will get the cashback before 31st but I did not get yet. The matter is not being resolved yet... Please hlep me out...

I am still waiting for my 10% cashback from SBI and Snapdeal.I got the below mail and phone call and as per the conversation I came to know that before 31st Nov 2015 I will get the refund but it did not happen and so still waiting ..

[protected][protected][protected]
THE MAIL FROM SNAPDEAL DATED 7th NOV
[protected]@snapdeal.com via bi3o5zd5abmm6c.9-wayiea2.ap1.bnc.salesforce.com
Nov 7

to me
Hi Ashok,

Greetings from Snapdeal!

This email is regarding your Order no [protected] and complaint number 12052349

Kindly check the Terms and Conditions for further information by clicking on the Link Provided.

http://www.bestcouponcodes.in/coupons/snapdeal-sbi-offer/

Please reply to this mail for any further assistance or clarification on this issue.


Assuring you of our best services always.


In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Team Snapdeal
[protected][protected][protected][protected][protected]
Dear Ashok K Singh

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
Yes it is. Thanks

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