Snapdeal.com — 55INCH TV Order ID: [protected] / amount return and charged me extra service charges and taxes on credit card and not reverted same amount.

Address:	500080
Website:	www.snapdeal.com

I purchased samsung 55inch tv from snapdeal website, Order ID: [protected] (1 Item) DETAILS Placed on 06 Nov, 2015, amount 55k through credit card with service charges and taxes. Daily i called customer care about the product when are you going to dispatch the product or its going to process or not. Finally after one week they simply replied with product has been cancelled your amount will be reverted with in one week time. When I ask customer care team, they are simply replied Please accept our apologies for the inconvenience you have experienced. We would like to inform you that you refund has already been done from our side on[protected] and same will be credit in your account within 4 business days. Here the issue is when I purchased a tv, they charged me service tax and processing charges, when they reverted they didn't reverted processing charges and service tax. Now the issue is who will going to pay these charges? As a customer when I call them one of our executive will get back to you and sorry for apologies. MY AMOUNT NOT YET RETURNED AND WHO WILL PAY EXTRA CHARGES THEY CHARGED ME. IF YOU DON'T HAVE THE PRODUCT WHY YOU CHARGED ME SUCH A BIG AMOUNT, WHEN YOU CHARGE WHY YOU CHARGED ME EXTRA TAXES AND PROCESSING CHARGES? WHO WILL RESPONSIBLE FOR IT. WHEN I CHECK WITH CUSTOMER CARE SERVICE, THEY ARE ASKING PLEASE LEAVE US, YOU CAN CHECK WITH LEGAL WAY, WHAT CAN I DO NOW? PLEASE HELP ME ON THIS...