[Resolved] Snapdeal.com — Amount has not been refunded for the returned item.

pkumar4

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560068
Website:	Snapdeal.com

Hi,
My order id is:- [protected]

I bought one wallclock of rs 850/ from snapdeal.
Snapdeal shipped damaged wallclock somewhere in 20 oct 2016. I returned that item on 24 oct 2016. After successful return, i received a notification "your refund request is being processed (Ticket id:[protected]". Also showing freecharge balance amount of 850/-. But actually in freecharge there is 0 balance.
Means snapdeal hot been credited that amount till now.

Please help me to get this refund.

Regards
Pradeep kumar ([protected])

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Dec 3, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Snapdeal.com Customer Care's response Dear pkumar4,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear pkumar4,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdea