[Resolved] Snapdeal.com — anonymous messages/ calls | |||
Sir Today i got message from snapdeal that you won a lucky draw in which you will get mahindra xuv 500. Below the message a contact no also mentioned. When i call that no a person whose name is nitin kumar attend the call and told me that, you won the price of xuv 500 and you need to pay ₹ 14000 to claim the said prize. Is it true or not?. Am waiting for your valuable replies. I attach the adhaar card of the individual is[protected]. Was this information helpful? | |||
Jun 24, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support May 23, 2019 Snapdeal.com Customer Care's response Hi Renjith, Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal | |||
 3 Comments | |||
Comments
I made an order (Order ID: [protected] ). I want to return it but they are not responding.
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Snapdeal.com Customer Care's response, May 25, 2019
Verified Support
Hi Mauryalovely,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Why to provide products which has cheap quality and misusing the name of such elegant brand.snapdeal always provide products which the cheap copies of international brands.i want to make people to be aware of such classless products.
Snapdeal.com Customer Care's response, May 25, 2019
Verified Support
Hi Suresh,
We always mandate to all our sellers to sell genuine products on our portal. If you see any particular issue in the product listed here, we request you to please share more details at help@snapdeal.com.
Thanks!
Team Snapdeal
We always mandate to all our sellers to sell genuine products on our portal. If you see any particular issue in the product listed here, we request you to please share more details at help@snapdeal.com.
Thanks!
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal