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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 108

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N
Nudrats
from Mumbai, Maharashtra
Dec 21, 2018
Resolved
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Address: Thane, Maharashtra, 400612

Hi team,
I have ordered 01 no 250 m2 intellegence health bracelet activity tracker with bluetooth, heart rate monitor, water proof, touch led smart fitness band. I have recvd my order today dated 21st dec 2018 but while i have checked found in this device no bluetooth features available because of that device not connecting with mobile and also no user manual inside the pack my order id is [protected].
Please send me actual device with bluetooth features as soon as possible.
Jan 23, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2018
Snapdeal.com Customer Care's response
Hi Nudrats,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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    V
    Vikas Asija
    from Hoshiarpur, Punjab
    Dec 21, 2018
    Resolved
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    Resolved

    Address: Fazilka, Punjab
    Website: snapdeal app

    Hello sir/madam
    Snapdeal is a reputed company. I can't imagine this gamble of snapdeal with me. My order is fashion lover jew. My order status shows delivered but i didn't get that item. This is a fake invoice. My status show delivered but i didn't receive. Plz solve this peoblem. Its very bad working. Firstly you send that item very very late. Then gamble with me. Plz solve it. If company not proceed against my complain. I will report in police complain.
    +1 photos
    Jan 28, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Dec 21, 2018
    Snapdeal.com Customer Care's response
    Dear Vikas,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
    OMG, so many persons like me are suffering at the wicked ACTS of Team Snapdeal!
    Dear Vikas Asija, we need to expose this unethical company to the state for stringent actions against Snapdeal.
    Please don't lose hope; service to society is service to God!
    I am pursuing my complaint with due authorities.
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      B
      Bhrat kanaf
      from Surat, Gujarat
      Dec 21, 2018
      Resolved
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      मुझे सुबह यह मेसेज आया ।snapdeal dear (Sir/maidam) you are winner ofsnapdeal company online show you win 2nd prize maruti alto car price of rs - 4, 60, 000/- registration charges rs - 4.600/- on pay 21/12/18 fore more detail helpline number - [protected]यह फेक मेसेज तो नहीं है । क्या आपकी कंपनी सच में प्रईज दे रही है या यह फेक मेसेज है । यही जानकारी चाहिए
      Jan 24, 2019
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Dec 21, 2018
      Snapdeal.com Customer Care's response
      Dear Bhrat,

      Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

      Regards,
      Team Snapdeal
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        S
        Saran Rangam
        from Chennimalai, Tamil Nadu
        Dec 21, 2018
        Resolved
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        Website: Snapdeal.com

        Dear sir/ madam congratulation! You are the winner of 1st prize (Safari) from snapdeal pvt ltd. Which cost is rs:-1, 240, 148.00. The charge of your registration service is only-8, 600. This is valid for today. For know more details contact at 24x7toll free no[protected]. Helpline no + (91)-[protected].

        Snapdeal company please rectify the problem.. Inform me immediately whether it is legit or not
        +1 photos
        Jan 21, 2019
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Dec 21, 2018
        Snapdeal.com Customer Care's response
        Dear Saran,

        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

        Regards,
        Team Snapdeal
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          B
          Bhav Singh
          from Agra, Uttar Pradesh
          Dec 21, 2018
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          Address: Agra, Uttar Pradesh, 283111
          Website: Orders I'd 25322057281 Nike airmax 2017 running shoes

          I have bought a tshirt from snapdeal . Its a little bit smaller than my size so placed a return request . Due to time clash of my coaching and courier boy timing u was unable to return tha item . The courier boy remarked that i want to keep this item and closed my return request. I want to return it .
          +1 photos
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            A
            Ajith Puliyara
            from Bhopal, Madhya Pradesh
            Dec 20, 2018
            Resolved
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            Address: 679101
            Website: 30524904478

            They have told me you have won tata safari as first prize so that you kindly pay the amount for registration fees 8500 and you can wait for 1 minute and also within 1 minute they will send you the amount to your account and cheated me so i want to get full details for getting a complain against them so i have told all my complaints so refund amount
            Jan 30, 2019
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 21, 2018
            Snapdeal.com Customer Care's response
            Dear Ajith,

            Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

            Regards,
            Team Snapdeal
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              V
              Venugopalan Udinur
              from Bengaluru, Karnataka
              Dec 20, 2018
              Resolved
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              Website: Snapdeal.com

              A call was received by saying that it was from Snapdeal and congratulating by saying your are the winner of lucky contest.The prize was that a Mahendra xuv500 car.They said that it can be taken by two options
              By home delivery and the marketing value can be taken as cash by paying the TDS of Rs8500 on their account.our account number was taken by them. They were not ready to tell their address.so we came to an conclusion that it was a fake call.
              +1 photos
              Feb 4, 2019
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 21, 2018
              Snapdeal.com Customer Care's response
              Dear Venugopalan,

              Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

              Regards,
              Team Snapdeal
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                R
                rajeev
                from Agra, Uttar Pradesh
                Dec 20, 2018
                Resolved
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                Address: Faridabad, Haryana, 121007
                Website: snapdeal.com

                My id: s9d7be

                I sold one 3d pen through snapdeal
                Invoice no.: s9d7be/18/1
                Inv. Dtd: 21-jul-2018
                Amount : rs.3750/-
                Buyer is from aurangabad.
                Item: 3d pen - one set.
                Courier : vulcan.

                The parcel was picked up by vulcan.

                The only mistake we made was that we could not manifest the invoice after the pickup.

                After several followups, snapdeal says that they never picked up the parcel and hence not responsible for the payment.
                Also, they charged no-delivery penalty in my account!!

                I gave them the courier tracking details and that the pacel was well delievred to the buyer throuh vulcan and the payment was collected on delivery from the buyer by the courier.

                Snapdeal are cheats of first order and give vague replies without any sense at all.

                They just want to eat up sellers money and make some technical excuses.

                I demand that:
                1. Snapdeal pay my dues immediately
                2. Take action on the snapdeal executives who could not fairly settle this matter.
                3. Reverse the penaly charges from my account.

                Regards

                Rajeev
                For aryan chemical sc.
                Faridabad
                [protected].
                Jan 21, 2019
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Dec 21, 2018
                Snapdeal.com Customer Care's response
                Hi Customer,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
                Jan 12, 2019
                Updated by rajeev
                No one has contacted me till now.

                Do you really want to pay back my money.
                I had ordered for tablets but they were opened so i returned it and i haven't got my refund of 2 units i had order for 3 got refund for just 1 unit
                Snapdeal.com Customer Care's response, Dec 21, 2018
                Verified Support
                Hi Anezka,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                OMG, so many persons like me are suffering at the wicked ACTS of Team Snapdeal!
                Dear Rajeev, we need to expose this unethical company to the state for stringent actions against Snapdeal.
                Shame on Team Snapdeal who are too good only in CLOSING RAISED QUERIES BY THEMSELVES, doing pretty nothing! They take no responsibility other than cheating in deducting various unspecified amount from the money payable to the Seller. Shame on Snapdeal top management who don't even reply to emails sent!
                Please don't lose hope; service to society is service to God!
                I am pursuing my complaint with due authorities.
                Snapdeal has till now not contacted me on the issue of my pending payment against my supplied parcel through them.

                I understand that they do not wish to accept their mistake and pay back my money.

                Regards
                Rajeev
                Snapdeal.com Customer Care's response, Jan 12, 2019
                Verified Support
                Hi Rajeev,

                Sorry for the trouble. Please share your seller ID/ticket ID with us so that we can help you.

                Thanks!
                Team Snapdeal
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                  V
                  Vibhavna pandey
                  from Lucknow, Uttar Pradesh
                  Dec 20, 2018
                  Resolved
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                  I ordered a saree on the snapdeal app. But before delivery on 12/12/2018, i get a courier from bmp e-group ambanagar udhna magadalla road 395002. That's a cod order worth rupees 1309/-. After paid the money i saw that not my saree which i booked on snapdeal. After 3 days the snapdeal courier boy came to my adress to giving my cod order. I can't understand who ordered me a parcel by bmp e-group.
                  Jan 22, 2019
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 20, 2018
                  Snapdeal.com Customer Care's response
                  Dear Vibhavna,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
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                    V
                    V.K.Hnuna Hnuna
                    from Imphal, Manipur
                    Dec 20, 2018
                    Resolved
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                    "dear customer many many to you by our whole sanpdeal shopping team. We are very excited inform you that you are selected as a lucky customer and you have won a prize of xuv500 car of rs 14, 80000/: pay you registration fee rs 3500/only and receive your prize. Helpline number.[protected]",

                    I receive above messege from this number [protected] and call me.

                    Is it real or fake?

                    Is nitin kumar singh snapdeal employee
                    +1 photos
                    Jan 25, 2019
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 21, 2018
                    Snapdeal.com Customer Care's response
                    Dear Customer,

                    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                    Thanks,
                    Team Snapdeal
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                      V.K.Hnuna Hnuna
                      from Imphal, Manipur
                      Dec 20, 2018
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                      Dear customer many many to you by our whole sanpdeal shopping team. We are very excited inform you that you are selected as a lucky customer and you have won a prize of xuv500 car of rs 14, 80000/: pay you registration fee rs 3500/only and receive your prize. Helpline number.[protected]

                      I receive this messege from [protected] this number and call me.

                      Is it real or fake?
                      Snapdeal.com customer support has been notified about the posted complaint.
                      I have returned tge product but i didn't received my refund
                      Snapdeal.com Customer Care's response, Dec 21, 2018
                      Verified Support
                      Hi Anezka,

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
                      My order number is [protected] palce return and i need my money back
                      Call me [protected]
                      Sandeep Bali
                      Snapdeal.com Customer Care's response, Jan 19, 2019
                      Verified Support
                      Hi Sandeep,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                      Regards,
                      Team Snapdeal
                      Please share the time period for resolving the issue.
                      Plz update
                      Plz update
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                        V.K.Hnuna Hnuna
                        from Imphal, Manipur
                        Dec 20, 2018
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                        Is [protected] head office contact number office of snapdeal?

                        Dear customer many many to you by our whole sanpdeal shopping team. We are very excited inform you that you are selected as a lucky customer and you have won a prize of xuv500 car of rs 14, 80000/: pay you registration fee rs 3500/only and receive your prize. Helpline number.[protected]

                        I receive this messege from [protected] and call, today (18, 12, 2018)

                        Is it real or fake?

                        Is nitin kumar singh snapdeal employee?
                        +1 photos
                        Snapdeal.com customer support has been notified about the posted complaint.
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                          Mohit_kumar_singla
                          from Hoshiarpur, Punjab
                          Dec 20, 2018
                          Resolved
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                          Resolved

                          I placed order of "Matrix opticare hair Shampoo + Spa 490 gms + serum 100ml" which is Displaying single product.

                          Order ID is: [protected]

                          I placed two quantities of same product. But i got one quantity of the product, and that product is not my product.

                          I want to return it. I raised a return request to Snapdeal but I'm unable to talk to customer representative of Snapdeal.

                          I am sharing two pics. 1st pic is what i ordered, 2nd pic is what I got.

                          It is happening with me 4th time, that i got worng/Duplicate product from Snapdeal.

                          Snapdeal must verify it's products before sending to customer.
                          +3 photos
                          Jan 21, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 21, 2018
                          Snapdeal.com Customer Care's response
                          Hi Mohit,

                          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                          Thanks!
                          Team Snapdeal
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                            A
                            adsinghdeep
                            from New Delhi, Delhi
                            Dec 19, 2018
                            Resolved
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                            Resolved

                            lucky draw fraud

                            Address: Ghaziabad, Uttar Pradesh, 201001

                            Hi Snapdeal,

                            I got a call from Nitin Kumar Singh and he is saying that he is calling from snapdeal and you are a lucky draw winner and you won a Tata Safari but you have to pay transport amount first which is 45k in two milestone (22500 and 22500). He also send me his Adhar card, Pan card etc. He also mention that your car will transported by Balaji Transport Jharkhand....
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                            Manisha_dalpat
                            from Hyderabad, Telangana
                            Dec 19, 2018
                            Resolved
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                            Resolved

                            I have ordered a shoe and then I cancelled it while it was in transit. The issue is I haven't yet got the refund money back. I have ordered it on 10 and it was being delivered very late cause I couldn't have received the product after 15. Which is why I cancelled it. but till now there's no sign of refunding my money back.
                            There's another problem with Snapdeal I have. Yesterday I got a fake call claiming they were talking on behalf of Snapdeal and I have won a car and all that. But the thing here is how these guys know my personal details which they should not. Cause it's very personal data and they knew every detail when and what I ordered and cancelled. This is a serious issue of misleading somebody's personal information. I couldn't care less though cause I'm not gonna order anything from Snapdeal again.
                            (I'm attaching the fake id of that man who claimed to be a Snapdeal employee who was asking me to fill a form and send 8500 rupees as a registration fee.)
                            +2 photos
                            Jan 21, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 21, 2018
                            Snapdeal.com Customer Care's response
                            Dear Customer,

                            Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                            Regards,
                            Team Snapdeal
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                              Ppadhiyar
                              from Rajkot, Gujarat
                              Dec 19, 2018
                              Resolved
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                              Resolved

                              Address: Vadodara, Gujarat, 391410

                              Pl.note my order no. [protected] status is received but till date i have not received this item after long time and i have did many e mail complain to snapdeal but till date no reply from snapdeal.
                              Pl. Do the needful to get my ordered item immediatly .I have also called snapdeal care but there is no any option to talk directly to officer. I think some fraud is there.i need your help to resolved this issue.
                              You can call me [protected]
                              +1 photos
                              Feb 14, 2019
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 21, 2018
                              Snapdeal.com Customer Care's response
                              Dear Ppadhiyar,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
                              Dec 21, 2018
                              Updated by Ppadhiyar
                              What is status now...! When i will get my ordered delivery.. So many days has been passed. Still my issues unresolved.
                              Let me status.
                              Dec 21, 2018
                              Updated by Ppadhiyar
                              Any how i need my ordered item.
                              Verified Support
                              Dec 22, 2018
                              Snapdeal.com Customer Care's response
                              Hi Ppadhiyar,

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
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                                Suniltayagi
                                from Kolkata, West Bengal
                                Dec 19, 2018
                                Resolved
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                                Address: Kolkata, West Bengal, 712124

                                Hello sir.
                                Today I got a letter from Snapdeal containing a lottery voucher of 11 lakh.
                                There I found a contact no I called up n got the information that I have such amount of money.They ask me about my bank details so that they can credited the amount.
                                My concern is I never played any lottety so how would I got such lottery amount.
                                So what will I expect this it is a fraud or scam.
                                Your feedback will b highly appreciated.
                                +1 photos
                                Jan 21, 2019
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 21, 2018
                                Snapdeal.com Customer Care's response
                                Hi Sunil,

                                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                Regards,
                                Team Snapdeal
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                                  Kumar Pragya
                                  from Kolkata, West Bengal
                                  Dec 19, 2018
                                  Resolved
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                                  Resolved

                                  Website: snapdeal

                                  I got the completely opposite product i ordered... I was waiting for it to give to someone on a particular occassion and felt so embarassed... Wrong details are put on webite and cheats poor customers.. It is pure cheating and it should be taken into note... People wait for receive their delivery with so much excitement an this is what snapdeal provides you
                                  Jan 24, 2019
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 20, 2018
                                  Snapdeal.com Customer Care's response
                                  Dear Pragya,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,
                                  Team Snapdeal
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                                    Rattan Aggarwal
                                    from Dalhousie, Himachal Pradesh
                                    Dec 19, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kullu, Himachal Pradesh, 175131
                                    Website: www.snapdeal.com

                                    आपने जो item भेजी थी वो काम नहीं कर रही थी मैंने 9 Dec. कोरियर करवाई थी वो वापीस आ रही है, आपका गुडगांव वाला वेयरहाउस पता ठिक नही है मै कोरियर की रसीद भेज रहा हूँ। मेरे पैसे रिफंड करे। वर्ना मुझे कोर्ट का सहारा लेना पड़ेगा।
                                    आपने जो item भेजी थी वो काम नहीं कर रही थी मैंने 9 Dec. कोरियर करवाई थी वो वापीस आ रही है, आपका गुडगांव वाला वेयरहाउस पता ठिक नही है मै कोरियर की रसीद भेज रहा हूँ। मेरे पैसे रिफंड करे। वर्ना मुझे कोर्ट का सहारा लेना पड़ेगा।आपने जो item भेजी थी वो काम नहीं कर रही थी मैंने 9 Dec. कोरियर करवाई थी वो वापीस आ रही है, आपका गुडगांव वाला वेयरहाउस पता ठिक नही है मै कोरियर की रसीद भेज रहा हूँ। मेरे पैसे रिफंड करे। वर्ना मुझे कोर्ट का सहारा लेना पड़ेगा।
                                    Jan 22, 2019
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 21, 2018
                                    Snapdeal.com Customer Care's response
                                    Hi Rattan,

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
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                                      L
                                      Laluprasad patri
                                      from Burla, Odisha
                                      Dec 19, 2018
                                      Resolved
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                                      Resolved

                                      Address: 756122
                                      Website: Snapdeal.com

                                      I have brought a Moto c plus that is a defective product, my phone switched off several times automatically and battery back up is low and I get wrong colour product, so request for replacement on same day 17.12.2018 but on 19.12.18 my replacement is closed then I can't return or replace, what can I do now.i wnat to return this product.snapdeal has worst service ever I faced,
                                      +1 photos
                                      Jan 25, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dec 19, 2018
                                      Updated by Laluprasad patri
                                      Several time I try to reach them until now all attempt are failed, pls help me to return or replace this product
                                      Verified Support
                                      Dec 21, 2018
                                      Snapdeal.com Customer Care's response
                                      Hi Laluprasad,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
                                      Dec 21, 2018
                                      Updated by Laluprasad patri
                                      I want quick resolution bcz my mobile is not working and I want to return it, before time period expires
                                      Verified Support
                                      Dec 22, 2018
                                      Snapdeal.com Customer Care's response
                                      Hi Customer,

                                      So sorry that this is taking time. But I just checked, it is definitely being worked on. Thanks for your patience.

                                      Regards,
                                      Team Snapdeal
                                      Dec 23, 2018
                                      Updated by Laluprasad patri
                                      Ok tq
                                      Dec 24, 2018
                                      Updated by Laluprasad patri
                                      Motorola costumer care tell me that this is a refurbished item so we can't done warranty service
                                      Dec 24, 2018
                                      Updated by Laluprasad patri
                                      Moto service centre tells me to contact where u brought from this mobile l.
                                      Dec 24, 2018
                                      Updated by Laluprasad patri
                                      And they also tell elme that this mobiles warranty is expired
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