Snapdeal.com Complaints & Reviews

Sir, I have purchased a fasttrack 3039SM08 silver stainless steel analogue watch.order Id [protected]. It showed I will get the product on 14th to 16th July. Till date it's not dispatched. Now showing estimate delivery 19th to 21st July. Why this fraudulent behaviour? You have no complaint cell for sort out the customer. No representative attend your call.
Look into this matter seriously. Reply your opinion.

I have ordered Casio g339 men’s watch on 30 th june 2018 my order status shows that the product has been delivered on 8 th July but I haven’t receive the product I have paid 2007 rs for this product through debit card how can I get the product back or money back I have even complain to the company mail but no response who can refund my money back

I ordered a perfume a week back...my order no:[protected]...i got a call yesterday from snapdeals offer department ph no[protected] saying that i won a suv(safari)...or i could get a prize amount of 12, 8000...they asked me to deposit Rs, 5200 as reg fee...they also sent me their account details
...
Manoj mahto a/c:[protected] sbin0014340
I found it suspicious and searched online and found that have been making fraud...

I ordered Timex TI002B11300 Brown Leather analog watch with order no [protected] SUBORDER No. [protected] But i was delivered a Fake timex watch. It was not Original Product.
Details of Invoice
INVOICE NUMBER :S156F0/18/14101
INVOICE DATE :01-JUL-2018
Seller
TRUSTZONE
29/59 2ND FLOOR STREET NO 11 VISHWAS NAGAR SHAHDARA DELHI
RAJU BILDAR
CITY NEW DELHI / STATE DELHI (07)
PIN 110032
GSTIN : 07BHCPC9177Q1ZP

I want compensation for the same.

Sir I got message from MD SNAPDL and they given account to deposit 6500 amount his account also i attached and mobile is [protected]..

Master SAGAR.A/C [protected] SBI.IFSC CODE.SBIN0040733
And another mobile send his aadhar num also
Adhaar no Mr nitin kr singh[protected]
Which I got that message i paste please check it ..
Now I am going police station for giving complaint on this fake numbers...

Dear Customer Congratulation !
You are product order SNAPDEALcompany .At home shoping tv screen show.
Your name to open the luky drw (TATA SAFARI CAR) cost RS=1260000
The charge of your REGISTRATION Service payment.
This is valid for one day.
Immediately contact customer care [protected]

Dear sir.Mam,
muje product wrong mila tha, order cancell kiya tha maine apke executive 3day se only call karte the courier collect k liye ataa hue.5 me, aur uske baad uska call nahi lagta aur pura din mai uska wait karti rahi hu.Abhi costomer care bol rahe ki order cancel nahi hoga, isme meri kya galti thi, pls collect your product & give me refund

I have order 3 Beauty products but thy gave me ony one, that produt is alo defaut, and now thy are not returning my order please help me the company should be closed (Snapdeal )the product i got is very chep please please help me i lose my money and also wasted my time the snap deal is a fraud site plese closed permanently remove it immediately, thanks for reading.

I orderd some dresses from snapdeal on 7th july 2018, order no-[protected]. Today, July 11, 2018 i received a msg and call which said I am a winner of a lucky draw from snapdeal, & they ask me to deposit 6600/- to register my pprize.They know my every details which I submit to Snapdeal.I checked the number, it is from Bihar, where is no Snapdeal official branch.How can I take a serious action against this fraud and Snapdeal too.How could it possible to reavel my private details to such those fake peoples? Please help me.

I have a moto g5s mobile from you which was placed on 28 June 2018 and the expected delivery was between 9 to 11 July .For a week i have been following up for a quicker delivery and you guys were pretending as if you will deliver the product the very next day.
The product was received in my city on July 2 and still don't have any OUT OF DELIVERY update .
This is horrible and i didn't expect such delivery by you.As i have done many past orders and they all were quick deliveries.
Please update me on my product, attching the product info and details in attachments

Dear Snapdeal team,

I have received a call which claim call is from Snapdeal and I am the winner of first prize.. The prize is Mahindra XUV 500 or 1260000. To claim they asked for bank account and aadhar details. I immediately understood the call was fraud.

Information of call:
The call received was from number [protected] and the caller states that they operate from Jamshedpur office.

Grievance:
The concern for me is " How do they know our what we have ordered, when have we ordered, my name and phone number". This is very serious issue. Is there any data/information leak happening from snapdeal?

Thanks,

I got this below mentioned message from HP-SNPDLL

Dear coustmer, you won (snapdeal) You won 1st (TATA SAFARI) & market value Rs.12.40.000 Lakh. Pay only Registration Fee of Rs.8499 & detail contact us : help line no.[protected]

How come these fraudulent people get our details?? Snapdeal needs to strengthen its security.
Customer details are not safe there.

Dear Sir, On 18th June 2018, I have ordered one "F1 Car Touchup/Scratch remover Spray Paint " from snapdeal with Order No : [protected], for an amount of Rs 218+ Rs 35 (Delivery Charges). As per the confirmation mail it was supposed to be delivered in between 23rd June - 25th June 2018. Email copy of the details is also attached. Repeated email done at Snapdeal help-desk ([protected]@snapdeal.com) but till date date no action has been taken and till date my product is not delivered. Even I am not been able to cancel my product online as an error is showing that as the product is on the way hence you can not cancel or return the product.
Now request you Sir, please look into the matter urgently and arrange for the refund of money with interest on an urgent basis.

Thanks & Regards

With out contacting me ur executive sends me msg that i m nt available.. but i didn't get any call from ur side... please contact me ASAP... I am waiting for ur call...i need a call from ur end. How can he shows me attempt for delivery is failed without contacting me... I m fedup with ur poor service...And take legal action against that delivery company...My contact number is [protected]... And my order id is [protected].

I have place my order at 18-6-18 and the order delivered at 26-6-18 but the product is damage so I request our products replacement request to snapdeal website at 28-6-18 and order will pick up at 3-7-18 and ur pick up boye sayes ur order will replace within 3-4 days but till time 10-7-18 I don't received my order & update plzzzz replace my product

I ordered tronomy s6 + s530 combo in ear wireless earphones with mic on 23rd june 2018. I received this product on 2nd July 2018. When i open the courier, I found only one product, not the combo as mentioned on snapdeal. I returned the product on 3rd July 2018 but till today (09th July 2018), product has not been picked up from my home. Also, I ordered nike black side flip flop on 23rd June 2018. I received fake product on 6th July 2018. Again I ordered nike chroma thong on 2nd July but I received fake product on 9th July 2018.

Dear sir,
I have got a call from +[protected] contain SNAP DEAL COMPANY you got 2nd prz (TATA INDIGO CAR) and amount price RS.6, 25, 000, Registration service charges Deposit on 8500/-only For details call us customers care: [protected]. Asking for A/c no for winning price online transfer. The person details is below.
Mr.Mangal Halder a/c_ [protected](S.B.I)BANK IFSC CODE_ SBIN0016768 .

I requesting you to kindly look into this matter. It will affect your business. I'll try to make cyber crime complaint for the same.

This is for your kind information.

Kiran Chavan

I want My Order asap before 13.7.2018 My Order Id is [protected] Please its a request because i send this to Abroad for my brother. I need it badly please send this Asap. I will be Highly Obliged to u . Its A emergency Case as I send this to abroad . So i hope U understand All this Nd deliver This watch Before 13.7.2018. As i provide my email id nd my adress . I placed this Order On 7.07.2018. And already Three days . No msg Recieved . When I ordered my watch last tym from Flipcart i got within 4 days from the date of order . Your products are so so cute nd the price is so gud thats why i orederd from u .. So please Help Me in this . I will Be Highly Obliged To u.

I placed an order for Nike Multicolour Cotton Ankle Length Socks - Set of 18 on COD basis thru snapdeal. When i checked the tracking, the item has been sent thru ecom express courier and will be delivered before 05th July 2018. When i checked again courier was out for delivery on 30th Jun. The courier company didn't have the manners to call and inform about the delivery. Subsequently i sent mail to snapdeal and there was no response from them other than an automated mail. Again I rescheduled the order to deliver on 5th Jul, that time also courier people didn't called or tried to deliver the product. Have desperately searched the courier company local office contact phone number with snapdeal as well google, but not received the same. Then i chekced the order status on 07th Jul and noticed that customer rejected order, which was totally wrong and i strongly disagree with the same, as courier didn't contacted me. Snapdeal is not supposed to deliver through such an irresponsible ecom expres for product deliver.Ridiculous and atrocious..

I buyed a watch which was light purple Sonata analog and round dial but I received a watch which was dark purple and heart shaped so I replaced the product the buy came and took the wrong watch and gave a recite and said that your returned watch will come in - 4-5 days, It's 15 days and yet not received my dark purple watch so I request you to look over it as soon as possible.

I had ordered a spy pen it is used by the seller and do not have the push botton. I instantly press the return option. I had press the option on 25 june. Nobody came to return it after 13 days of replacement. When I track it, it shows 1 july then next day it shows 7 july and next day it show again 1 july. Please solve my problem please. Please return this order. I will be very thankful to you.