Snapdeal.com Complaints & Reviews

Courier boy cancelled my order without my information. he cannot attend my call. and canceled my order again and again.i always told him i want to my oreder but he is not reply me .its big fault in ur company ..if you dont able to deliver the oreder tell me i dont shop any more from your company..your courier partner is very bad and bad sevices .

my contact. [protected]

Faulty product received - order id: [protected] I received a faulty water purifier from snapdeal. The installation person told me to return it. I had to give the installation person Rs.700 for installation and uninstallation. I returned the product. I contacted snapdeal for the refund of the installation and uninstallation amount. No one replying. The company is a fraud. I lost my money for the defective product. First of all it is the responsibility of the company to provide product in working condition. The customer executives are ridiculous. I hope this forum helps in recovering my money. I have contacted snapdeal multiple times but for no avail. They are cheaters. Please help me in the refund of my money.

Sir, I have ordered a Logitech X100 Bluetooth speaker from this fraudulent website (unknowingly) on 5th July 2018 at Rs. 1873 /- and delivered toe on 10th of July. But the product I got was not genuine and the accessory data cable provided to me was also duplicate... Serial number of the product is different from the srl no witten on the box. Then I opted for the replacement for the same . They fixed a delivery guy from Ecom Express which picked it up from me on 14th July 2018. An airway bill has been provided as a receipt.(Awb no[protected] . I have checked the recent update of my product on their website. It is 4 th day ...the product is still showing not been picked up at all on Snapdeal website. Then wrote to them about my concern but no step taken ahead. They have no customer care executive literally ...they set up a robot on their customer care help line. So, no chance of talking with them directly . So I sent several emails to them to resolve this issue but in vain... No step taken yet. I am in deep uncertainty whether my product been manipulated to anywhere else.

I have also tried to contact Ecom Express at their website but there was no helpline number and I mailed them. No reply or sign of resolution.
Recently their website showing me out for delivery since 2 days. I am still anxious about the final outcome.

A big mistake of ordering on Snapdeal.
They have already lost Indian market...No one should buy anything from the cheater website. Totally fraud.

I ordered a combo pack of Shampoo Order number-[protected]
On first use of it, I can feel that it is not genuine
1)Hair became very rough
2)there is no fragrance coming from the shampoo
3)When the bottle came in contact with water, the printed letters were flowing in my hand and most of the print has gone from the plastic wrapped outside the bottle

Sr No 1 I am purchase Two no Ro flow restrictor but you supply only one pace so rejected your order No [protected] on dated 2 July 2018 my payment not received to till date.

Sr.No2- my order no [protected] on dated 25 June 2018 Rs-2035 Dramfit 40 kgGym order cancelled do poor quality .my refund payment not received to till date.
Sr.no3- my order no [protected] dated 14 July late night order cancelled on15 July 2018 morning do to other reason my payment Rs-6499./ Refund not received to till date .
PL send my refund payment in my A/c very earlyest as soon as possible my very urgent need for money for my domastic problem .
Nawab Singh
[protected]
rathi.[protected]@gmail.com

I have buyed Jbl speaker from snapdeal when I open it it was broken . I have complained them so they take the product back and they didn't tell me when they will refund money .they are not taking my calls and they are also not calling back so please help me to refund my money back
I have ordered on 30 June 2018 and I have received it on 5 July 2018
Order I'd is [protected]

After receiving an snap deal item ( RKTREDERS Velvet Double bedsheet with 2 pillow covers ) suborder ID [protected]... of Rs. 1529, I asked snap deal to take it return back and follow all the necessary steps through mobile but since then it was 10 days till now snap deal never pick the item and also didn't return my money to my account. And daily changing the pick up date.

Please look into the mater and take nessesary action Please.

Sir/Madam. I have ordered MI 5A vide order no .[protected] dated 29.06.2018 . That the MRP of the said phone is 6499 I.e dealership price &it's on line price is 5999 but you have charged Rs.7999 from me and the MRP on the pack was RS. 6499 kindly return me the balance amt. That I have ordered the same from pH no [protected] and it was delivered on 5July 2018.

I order nike slippers from snapdeal but because of size i replaced it and snap deal also pick this order but 7 days after have not any information . I think snapdeal is really fake and fraud company. Company not resove my problem customer support are not here only robots not any executive to talk with us and reslove problem . I advise do not shop with us

Ref SLP[protected]
The shoe was delivered on 29th June 18. On the same day i raised a doubt/complaint seeking clarification & attaching photos . I was informed the shoes are genuine brand .Considering the reputation of Brand & having bought thro leading E commerce company started using the shoes .Within 10 days o[censored]sage find the sole opening up one side (photos attached)

Snapdeal has refused to entertain claim since it is beyond 7 days .

Wonder what sought of trust to place on such leading International brands, if the product life is only couple of weeks
Need replacement

chandran
[protected]

I received a call from [protected] on 16th july 2018. The person said that he is calling from snapdeal and that i won a car woth rupees 12 lakhs on a lucky draw and if i want to get it then i need to deposit some amount at their bank account. When i said that i don't need it, the person started abusing with filthy languages.
I have been doing online shopping from amazon, flipcart, shopclues etc. But these type of issues didnt arise. I just want to make a complaint that why snapdeal shares the customer details with the frauds. If these issues persists then I will never do shopping from snapdeal.

SIR
I got a message from MD-SNPDEL that u had won a TATA MEXON car worth RS.620000 and u have to depositRs.8500 as registration fee validity till 16 July, and now they called me at 11:31am asked me about this and said me to deposit this fees, now I checked on ur website regarding this offer, but there was no such offer, but they had created a website, if we put only Snapdeal winners then a website opens and shows the details of the above calling no. was[protected]
Now please ;tell me whether its right or wrong. Thankling You suneel goswami[protected]

Snapdeal give me fake product of adidas shoes nd size is also different which i ordered when i return my product but no one come to picked up my product nd lastly cancel my request return guys vry chief job by snapdeal please dont buy anythng frm this site i just request to take such legal action against snapdeal or otherwise snapdeal just return my produch which i mentioned many time to snapdeal help centre but they dont help me anyway

I ordered for a Ray ban aviator sunglasses on 11th July 2018 from Snapdeal New Delhi. order no [protected] for Rs 682/-
I was shocked to see that the box contained only the spectacle case and not the sunglasses when I received the package on 14th July 2018. This is a clear case of cheating innocent customers after taking advance payment. Please take up the matter with them and kindly resolve this issue.

Ma'am / Sir,
I ordered hair SPA kit is f matrix and LOREAL. But receive shahnaz Hussain facial kit and was returned to you too. But didn't get my refund money of Rs.459. Hope you clear this by interacting to me. Fix this as soon as possible. Otherwise this is my last shopping from you. And I've been stuck to this issue since the last month. It's really not good of you. Still hoping that you'd do something.
Aksheeta Chandok

I booked one mini sewing machine, make : Hung Hui vide invoice no. S6469D/18/19513 dated 09 Jul 18. Item was delivered on 13 Jul 18. Post opening, when it was attempted to stitch something, it is found that no stitching is done.
I tried to contact customer care but unable to contact view my mobile no. not matching. Though it was registered. Online replacement process giving reply that this product has no replacement facility. Why it is?
My request to do needful to replace/ return the product.

Thanks & regards
Umashankar MAITY, CHENNAI
[protected]

Respected Sir/Madam,

Greetings!!

I am writing you this email regarding fraudery done by Snapdeal.

On 23rd June 2018, I ordered Tronomy S6 + S530 combo in ear wireless earphones with mic which I received on 2nd July 2018.

After opening the courier, I found that the product I have received is not what I have ordered as I only received one item and not a combo. So, I immediately requested Snapdeal for returning the product but after many days passing, no one came to pickup the product. So, I send an Email to Snapdeal regarding this query.

On 14th July 2018, I received message from Snapdeal that they will pickup the product today itself. In the afternoon on this day, a person from Snapdeal came to pickup the product, so I handed him the original courier which i received at the time of delivery of this product but when that person open the courier, he started saying that this is not the product which we delivered. I informed him that I received the same courier from Snapdeal and I have kept it as it is since I made the return request. Still the person denied to take it back to their office and left the courier at my home.

It was all very disappointing as well as frustrating to me and not expected from Snapdeal.

I want to file a case against snapdeal as they are not taking the product return and not giving me refund.

Snapdeal has done many frauds before too. So, kindly do something about this issue.

Waiting to hear back from you soon.

Sincerely,

Hiten Rohit

Actually they took the saree at last at the same day they gave a message that we will refund on 6-8 days last Sunday we have gave this Sunday it is going to become 8 days what shall I do now reply we are very very very sad please see to that we will get the money back we trust you Indian consumer complaint we are trusting you a lot mobile no of my [protected] if any isues

Selling me duplicate product and now didn't taking return that product.and online shopping is facilities to public .not about that we order, we pay, you send duplicate product, then we return or replace, you gave cash back within 7/10days.and I have 4/5times duplicate product, is this trusted online shopping? Enough is enough now I would love to file case on Snapdeal.thats it

We are sending reminders at [protected]@snapdeal.com and calling at their no +[protected] for one payment of Rs. 5706 made but no items dispatched and no money returned.

Also there is no reply to us and on their help center no option of talking to executive, it is just auto reply.

We have also sent them our bank statement for the debit, and those details are also as under:

An amount of INR 5, 706.00 Debited to Ac XXXXXXXXXXX3813 on 06-JUL-2018 10:10:16 on account of NET TXN: AVENUES CCAFG2EPU782 .