Snapdeal.com Complaints & Reviews

Address: Bangalore, Karnataka, 560100

Purchase Set of curtain together and because of they are not the same as described so return together, courier person also verified while pick up and its return successfully but again receive a call for another pick up for different curtain while i have already return that on same time.

So still its showing for that curtain replacement window is closed but i don't have that curtain with me or refund, so please do the needful as i am not getting any reply from customer care on it.

Akhilesh
[protected]

Aug 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Snapdeal.com Customer Care's response Hi Akhilesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Mathura, Uttar Pradesh, 281001

CONGRATULATIONS You are lucky
winner in our SNAPDEAL. You won Tata Safari Storm Four Wheeler Luxury Car. OR 12, 80, 000
Your cupon no -SLP10504
for registration dial-[protected]
Helpline No.-[protected]
My office address -snapdeal.com private limited, Dwarika puri, sector 17, plot no-2.(New Delhi)
T&C(...)
Sir mujhe ye msg bar bar aa rha hai

Aug 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jul 13, 2018

Updated by Abhay Teotia CONGRATULATIONS You are lucky
winner in our SNAPDEAL. You won Tata Safari Storm Four Wheeler Luxury Car. OR 12, 80, 000
Your cupon no -SLP10504
for registration dial-[protected]
Helpline No.-[protected]
My office address -snapdeal.com private limited, Dwarika puri, sector 17, plot no-2.(New Delhi)
T&C(...)
Ye msg mujhe bar bar aa rha hai

Verified Support

Jul 24, 2018

Snapdeal.com Customer Care's response Dear Abhay,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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P

Premjith Leo

from Mumbai, Maharashtra

Nov 26, 2019

Good morning sir.. just now i got this message please tell me about this.. ðŸ‘‡ðŸ‘‡
CONGRATULATIONS You are lucky
winner in my Snapdeal.company. Your CUPON no 97097, Your prize Mahindra Xuv 500 four wheeler Luxury car.& car &12, 80, 000=00
My office address:-Snapdeal, Dwarika puri, sector 17, plot no-2.New Delhi cont:-[protected]

Reply

Snapdeal.com Customer Care's response, Nov 27, 2019

Verified Support

Dear Premjith,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: Thane, Maharashtra, 421302

Website: Snapdeal.com

Hii snapdeal team i had purchased a tenda wifi router 300 and its in a warranty period and not working now . Its a very bad experience as i dont get a service center of tenda in mumbai. Also flipkart and amazon are very much concern about the customers and i am expecting the same from you. Please provide me with the relevant service of the product. My email id is [protected]@gmail.com. for any other information contact me on that

Aug 14, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2018

Snapdeal.com Customer Care's response Hi Mizaab,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: 121002

I have returned the order of multi color watch and now i want my money to be refund as soon as possible I emailed also to the company but no response and refund is not done still so i hope u will look at this and refund my money that watch was notworking properly so i returned it and that time they didnt ask anything iask them also that can i place another order in same price they said yes but now i want my money pls

Aug 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Snapdeal.com Customer Care's response Hi Somya,

Seems that you have not shared the correct order id.

We are sorry for the unpleasant experience you’ve been through. Please share your correct order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: 602024

I received a message from snapdeal lucky draw tata safari car and call received from number [protected]/[protected]/[protected]/[protected]/
[protected]. these numbers fake people's number so please take any action that guys continuously calling for my bank and aadhar details

Aug 20, 2018

Complaint marked as Resolved

Verified Support

Jul 20, 2018

Snapdeal.com Customer Care's response Dear Udhay!

We are not running any such offer. Also, we do not indulge in making any such calls/SMS.

Thanks!
Team Snapdeal

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Address: 533104

Dear Sir Madam Congratulations for Snapdeal Company you are second Licky Winner tata Indigo car Contact for [protected]/[protected]
a person called me and asking me to deposit 10000 for registration charges and the car will be dierectly deliver to your address in 36 hrs so pls check this is a fake call a person called in the name of dheeraj from west bengal

Aug 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Snapdeal.com Customer Care's response Dear Mr. Gupta,

We are not running any such offer. Also, we do not indulge in making any such Calls/SMS.

Thanks1
Team Snapdeal

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Address: South Goa, Goa

Website: Snapdeal

Sir even I got a call saying dat I have won a Tata indica...they are using Snapdeal as their tool to ask money from people...I don't know if it was a fake call but he said his name is Deepak Kumar Gupta...what to do sir?..he is telling m to do the payment online and not COD...he also mentioned dat I HV to do it before 2 pm...sir am all confused..can u please guide m Nd let m know fast.
Thanks you.

Aug 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Snapdeal.com Customer Care's response Dear Roydin,

We are not running any such offer. Also, we do not indulge in making any such Calls/SMS.

Thanks!
Team Snapdeal

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G

GUPTA KVN

from Visakhapatnam, Andhra Pradesh

Jul 12, 2018

Hi Mr Roydin MCdonald,

It's a fake call dont pay money to them and dont give uour account no adhar no etc i too got the same msg and call from them in the name of Dheeraj they are using ID*Snapdeal to send the message so dont be cheated

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Address: Hyderabad, Andhra Pradesh

We have given request of whirlpool a.c 1.5 ton installation and demo no coustomer care is responding us properly very worst service provided by the Snapdeal the information which given doesn't follow the proper guide lines we have all the msgs and calls provided by the services.just sending messages we will solve the issue but no response from 5days.

Aug 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Snapdeal.com Customer Care's response Dear Harika,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Whirlpool India Customer Care

from Delhi, Delhi

Jul 13, 2018

Dear Customer,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.

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Address: Kolkata, West Bengal, 700084

Website: snapdeal.com

Sir, I have purchased a fasttrack 3039SM08 silver stainless steel analogue watch.order Id [protected]. It showed I will get the product on 14th to 16th July. Till date it's not dispatched. Now showing estimate delivery 19th to 21st July. Why this fraudulent behaviour? You have no complaint cell for sort out the customer. No representative attend your call.
Look into this matter seriously. Reply your opinion.

Aug 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Snapdeal.com Customer Care's response Dear Avishek,

Please be informed that your order has already been shipped and will be delivered on or before 21st Jul.

Thanks,
Team Snapdeal

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Address: Chittoor, Andhra Pradesh, 517325

I have ordered Casio g339 men’s watch on 30 th june 2018 my order status shows that the product has been delivered on 8 th July but I haven’t receive the product I have paid 2007 rs for this product through debit card how can I get the product back or money back I have even complain to the company mail but no response who can refund my money back

Aug 20, 2018

Complaint marked as Resolved

Verified Support

Jul 20, 2018

Snapdeal.com Customer Care's response Dear Kadiri Vaseem basha!

As checked, your refund is in process and will be completed within 5 to 8 business days, kindly wait until then. Thanks!
Team Snapdeal

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Address: New Delhi, Delhi

Website: Snapdeal.com

I ordered Timex TI002B11300 Brown Leather analog watch with order no [protected] SUBORDER No. [protected] But i was delivered a Fake timex watch. It was not Original Product.
Details of Invoice
INVOICE NUMBER :S156F0/18/14101
INVOICE DATE :01-JUL-2018
Seller
TRUSTZONE
29/59 2ND FLOOR STREET NO 11 VISHWAS NAGAR SHAHDARA DELHI
RAJU BILDAR
CITY NEW DELHI / STATE DELHI (07)
PIN 110032
GSTIN : 07BHCPC9177Q1ZP

I want compensation for the same.

Aug 20, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Snapdeal.com Customer Care's response Dear Mikaiil!

Inconvenience caused is deeply regretted. Please share your order ID with me and I'll sort it out on priority.

Thanks!
Team Snapdeal

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Sir I got message from MD SNAPDL and they given account to deposit 6500 amount his account also i attached and mobile is [protected]..

Master SAGAR.A/C [protected] SBI.IFSC CODE.SBIN0040733
And another mobile send his aadhar num also
Adhaar no Mr nitin kr singh[protected]
Which I got that message i paste please check it ..
Now I am going police station for giving complaint on this fake numbers...

Dear Customer Congratulation !
You are product order SNAPDEALcompany .At home shoping tv screen show.
Your name to open the luky drw (TATA SAFARI CAR) cost RS=1260000
The charge of your REGISTRATION Service payment.
This is valid for one day.
Immediately contact customer care [protected]

Aug 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Snapdeal.com Customer Care's response Dear Mona,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: Ratnagiri, Maharashtra, 410501

Website: SNAPDEAL

Dear sir.Mam,
muje product wrong mila tha, order cancell kiya tha maine apke executive 3day se only call karte the courier collect k liye ataa hue.5 me, aur uske baad uska call nahi lagta aur pura din mai uska wait karti rahi hu.Abhi costomer care bol rahe ki order cancel nahi hoga, isme meri kya galti thi, pls collect your product & give me refund

Aug 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Snapdeal.com Customer Care's response Dear Rajshree,

As checked, your order has been picked up. We request you to wait till it reaches to our warehouse.

Thanks!
Team Snapdeal

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K

kiran10154

from Bengaluru, Karnataka

Jul 11, 2018

I Have received the duplicate fast track watch from snap deal.
30-apr-2018 i have purchased the watch.today it is not working .i have shown watch to Fast track customer care hes telling watch is duplicate.
pls do needful.only two month is over.

Reply

kiran10154's reply, Jul 3, 2018

i Have received the duplicate fast track watch from snap deal.
30-apr-2018 i have purchased the watch.today it is not working .i have shown watch to Fast track customer care hes telling watch is duplicate.
pls do needful.only two month is over.

Snapdeal.com Customer Care's response, Jul 13, 2018

Verified Support

Dear Kiran,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: Dhanbad, Jharkhand, 828111

I have order 3 Beauty products but thy gave me ony one, that produt is alo defaut, and now thy are not returning my order please help me the company should be closed (Snapdeal )the product i got is very chep please please help me i lose my money and also wasted my time the snap deal is a fraud site plese closed permanently remove it immediately, thanks for reading.

Aug 20, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Snapdeal.com Customer Care's response Dear vivekrocktiwari9!

We sincerely regret to know this. We are getting this checked and ensure this is sorted out on priority.

Thanks!
Team Snapdeal

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Website: www.snapdeal.com

I orderd some dresses from snapdeal on 7th july 2018, order no-[protected]. Today, July 11, 2018 i received a msg and call which said I am a winner of a lucky draw from snapdeal, & they ask me to deposit 6600/- to register my pprize.They know my every details which I submit to Snapdeal.I checked the number, it is from Bihar, where is no Snapdeal official branch.How can I take a serious action against this fraud and Snapdeal too.How could it possible to reavel my private details to such those fake peoples? Please help me.

Aug 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Snapdeal.com Customer Care's response Dear Chaitali,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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S

siddharthpriya chaturvedi

from Gyanpur, Uttar Pradesh

Jul 11, 2018

Call with no [protected], [protected], are coming right from the begining jio bihar and airtel bihar.. In truecaller are regularly call for 1260000 rs cash... On 2 july 2018... Is this a fraud are a truth.. As alucky draw...
You still have not taken any actions against it.. They are doing fraud on your behalf we can cast an fir against u also..

Reply

siddharthpriya chaturvedi's reply, Jul 2, 2018

Your complaint help line are closed yet and we r trying to call to 100 of times but no response

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I have a moto g5s mobile from you which was placed on 28 June 2018 and the expected delivery was between 9 to 11 July .For a week i have been following up for a quicker delivery and you guys were pretending as if you will deliver the product the very next day.
The product was received in my city on July 2 and still don't have any OUT OF DELIVERY update .
This is horrible and i didn't expect such delivery by you.As i have done many past orders and they all were quick deliveries.
Please update me on my product, attching the product info and details in attachments

Aug 20, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Snapdeal.com Customer Care's response Dear Harris!

As checked, the product has been delivered, please let us know if you need any further help.

Thanks!
Team Snapdeal

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Dear Snapdeal team,

I have received a call which claim call is from Snapdeal and I am the winner of first prize.. The prize is Mahindra XUV 500 or 1260000. To claim they asked for bank account and aadhar details. I immediately understood the call was fraud.

Information of call:
The call received was from number [protected] and the caller states that they operate from Jamshedpur office.

Grievance:
The concern for me is " How do they know our what we have ordered, when have we ordered, my name and phone number". This is very serious issue. Is there any data/information leak happening from snapdeal?

Thanks,

Aug 13, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Snapdeal.com Customer Care's response Dear Raj,

We are not running any such offer. Also, we do not indulge in making any such Calls/SMS.

Thanks!
Team Snapdeal

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R

Ruchit8

from Chennai, Tamil Nadu

Jul 11, 2018

I ordered Fastrack Sports 3099SM02 Men's Watch ordered on: 24 Jun, 2018. today I received this watch but the product was duplicate. I cross verified with showroom also, they told its totally duplicate.

Reply

Ruchit8's reply, Jul 2, 2018

I ordered Fastrack Sports 3099SM02 Men's Watch ordered on: 24 Jun, 2018. today I received this watch but the product was duplicate.

Titan Company Customer Care

from Pune, Maharashtra

Jul 19, 2018

Dear Ruchit,

Steve here from the Customer Relations team. Always here to help!

Thank you for shopping our product. However, we do apologize for the confusion & inconvenience caused to you.

We don’t indulge in issues occurred from purchase via non authorized sites or retailers not affiliated with us.

For any concerns regarding these companies, please contact them directly.

Thank you.

Sincerely,
Steve

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I got this below mentioned message from HP-SNPDLL

Dear coustmer, you won (snapdeal) You won 1st (TATA SAFARI) & market value Rs.12.40.000 Lakh. Pay only Registration Fee of Rs.8499 & detail contact us : help line no.[protected]

How come these fraudulent people get our details?? Snapdeal needs to strengthen its security.
Customer details are not safe there.

Aug 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Snapdeal.com Customer Care's response Dear Sofia,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110020

Website: www.snapdeal.com

Dear Sir, On 18th June 2018, I have ordered one "F1 Car Touchup/Scratch remover Spray Paint " from snapdeal with Order No : [protected], for an amount of Rs 218+ Rs 35 (Delivery Charges). As per the confirmation mail it was supposed to be delivered in between 23rd June - 25th June 2018. Email copy of the details is also attached. Repeated email done at Snapdeal help-desk ([protected]@snapdeal.com) but till date date no action has been taken and till date my product is not delivered. Even I am not been able to cancel my product online as an error is showing that as the product is on the way hence you can not cancel or return the product.
Now request you Sir, please look into the matter urgently and arrange for the refund of money with interest on an urgent basis.

Thanks & Regards

Aug 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Snapdeal.com Customer Care's response Hi Abhishek,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Jammu, Jammu and Kashmir, 180011

With out contacting me ur executive sends me msg that i m nt available.. but i didn't get any call from ur side... please contact me ASAP... I am waiting for ur call...i need a call from ur end. How can he shows me attempt for delivery is failed without contacting me... I m fedup with ur poor service...And take legal action against that delivery company...My contact number is [protected]... And my order id is [protected].

Aug 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Snapdeal.com Customer Care's response Hi Shoaib,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Snapdeal.com Complaints & Reviews

File a complaint to Snapdeal.com

Snapdeal.com reviews & complaints page 162

complaint regarding returning product but not got replacement / refund.

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fake winner call

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router warranty

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refund money

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lucky draw fake people asking aadhaar & bank details

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lucky winner

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what to do?

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ac / regarding ac installation

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product is not dispatching at time and now it is showing another week late.

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not delivered but shows the status as delivered

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fake timex watch given

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lucky draw I think it's fake

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your executive not coming for product collect

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cosmetic

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my private details leaked

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late delivery of my mobile

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winner prize call from snapdeal

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fraud messages

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product not delivered

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product not delivered

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