Snapdeal.com Complaints & Reviews

Maine May '2018 mai Nike ka shoes purchase keya tha (order id-[protected]) vo ek mahine baad fat gaya jab customer care se baat Hui to sabse pehle to vapas lene se inkar kar deya ki hamari policy side seven days hai return ki fir badi muskil se vo to ke leye ready Hui lakin jab courier boy pick up karne aya to usne mana kar deya pick karne ki mai pehle apni company se baat karuga jis ke karan return cancel ho gayi. Ab dubra return approved Hui hai to fir courier wale nai lene se mana kar deya samajh nahi aa raha kya ho raha hai. Really snapdeal logo ke saath majak kar raha hai aur hamare paise waste kar raha hai. Ek month ho gay Mere ko follow up karte karte. Same on you snapdeal.

Dear sir/ma'am

on 4th july ( 3 days ago ) i ordered a Dell Vostro 1540 genuine battery from snapdeal today(7/7/18) i received the product but when i opened the box i was shocked it was fake product (you can see the attachment). i tried to call customer care but there is no manual customer service from snapdeal. then i checked that product from dell community by sending product unique id details they replied in a moment by saying it was third party product and it is not genuine(you can see dell community reply screenshot). then i tried to return the product but shockingly it is showing only replacement option available and there is no return policy, helplessly i selected replacement method, please help me to get my money back or to get original product

please find attachments
1) invoice
2) product advertisement online
3) fake product which i received
4) my genuine dell battery with fake product for comparison
5) reply from Dell community

I will be looking forward for your valuable reply,

Thank you

From
Pradeep Kumar C

I bought a sonilex Radio from Snapdeal for Rs 600/- they said if the product does not work they will pick it up and give a refund. They said they will pick up the item and give refund.But now they are refusing. The radio is not working properly and there is no service centre in Goa
I got a shock that SNAPDEAL is a bad company.it has cheated thousands.So why the indian goverment close it down
SOMEBODY HAS TO TAKE ACTION

I had received a call from Snapdeal, the service boy called me and said i won Tata Indigo or 6 Lak* Cash. then he requested me to first deposit 6700 Rs in his bank A/C and some details.
Then i said him that ''i don't want money but can you please give me my ordered product free of cost'' but he is not accepted my offer.
Caller No. was[protected]**
Please stay away from those type of fake callers...
And i request snapdeal to please don't send customer's private details to anyone.
Request,
Yashraj

Someone is calling us and r telling that we have won the tata safari from Snapdeal or can take the cash amount and asks our bank details and tells to deposit the tax of 12080 first . Is such offer given by Snapdeal .No then how come they r getting our number and names .is Snapdeal fraud trying to loot us.just have look to this situation[protected] this is the number from which I m getting call.its frustrating .have some strict action or people will move away from Snapdeal

Hai
this is Madikonda Vinay
from Telangana

Today morning on 9:13 am
i got a message from MD SNPDEL
as
Congratulation you are the winner of snapdeal online shopping company won the prize (Mahindra XUV500) which cost is 1485000 the charge of you regsitration service charge only. this is valid today[protected]. Know more for details at helpline number [protected]

I used to call him (Sanjay Sharma) about details
He said that send me your bank details and photo for announcing me as winner
and also deposit 10000 rupees for service charges in account number
Mr SHANKAR MAHTO
Ac number : [protected]

And His sent PAN Number as BVJPS1326Q

So, please confirm me whether it is true or not.. immediately...
because if it is true i may lost my prize or otherwise if it fake i will be safe from this type of fraud..

so could you please Reply soonnnnn...

thanking you ...

I ordered moto e4 plus mobile from snapdeal but inside box there is wrong product I request replace/return on 4 July 2018 request registered but my return item is not pick up by snapdeal after 2 days and snapdeal customer care no. [protected] is no option to talk with customer care I send mail to snapdeal but no action snapdeal takes please help me for that I want my return item refund through bank account...

How are we getting all these stupid calls and SMS??? I guess Snapdeal is only forwarding our details to such fraud people to disturb us on regular basis. It's not only Snapdeal but even with Amazon and Flipkart. It only means that our details are not kept as confidential with these online portals.. so please never give your card details on these sites...ever hope atleast now Snapdeal takes an action

I placed an order for Automatic toothpaste dispenser and was told that I will recieve it . The courier company didn't have the manners to call and inform about the delivery. I rescheduled the order for specific time then also noone called or atleast tried to contact me. Very disappointed I was looking forward for the product. My Order was for Everything Importated Automatic toothpaste dispenser with toothbrush holder. Nobody called me to inform they would be coming and didn't even have the courtesy to call.Ridiculous.

Respected sir,

My order is [protected].
My product is duplicate .this is fake product.and this product fully duplicate.i have recieved same product from amazon site.its orginal.but amount is double from amazon.but product is orginal. i want to return this product.so no option return the product.i contact to customer care service but no response.so please i want to return the product .and initiated the refund in my account.i have to against the complaint to snapdeal.because why do snapdeal ecommerce senting the duplicate product before senting its checked.then sent to customer.please i want to return the product as soon as possible

Thank you

Sir to day i have received a call from one number at least 10times saying you have wont a prize of 12, 60, 000 tata safari they are saying to sent 2 photo and voter id to them, afterward they were saying by the rule and regulation of gst first you have to sent 9, 400 rupees submit of provided account no given from them. Please help me sir is that true or fake.

Order id : [protected]
We ordered a nike dry fit sports wear and requested a replacement as we had size issue, but the replacement got cancelled due to quality check fail when we didn't even try the outfit. Now it refuses to replace it or refund it..

We want either a replacement of the product or refund money.

Without using the product and providing everything in the package, the invoice, the tag on the product, still they say quality check fail..

I ordered one mobile phone of micromax canvas 6 from snapdeal of which colour not mentioned in product details. So as the colour was not as per my expectation. I requested to snapdeal for return & refund. But the snapdeal person always refused my request on behalf of their policy (Totally in favor of company only).

Order id: [protected], i have returned the product to company but company is refusing my refund request

I bought a saree from the snapdeal but as it does not match with the description. I requested them to return it. But when the courier boy will come he denied to recollect because of the same issue. Again i mailed them many times and they send me message with the name and number of a courier boy who will recollect my ordee but i called him he said from the company he won't get any such mail to recollect my order and by the same time from the company i got mail that my address is incomplete that guy can't able to pick up but the address is same where it is delivered before. To enquire about this whether address is the problem in picking he said no he know the address but he won't get instruction mail to pick up.

Have ordered 3 frocks and received only 2 in packet. Order no.[protected]. Sub order no.[protected] not received. Order place on 28 june 18. Received on 3 july 18. Seller name kartik sourcing pvt ltd. Helpline no. Not reachable. Have tried calling on all given no. Which r either majorly not reachable or not answered. I[censored] cannot have a help desk as least do not provide vired no.

I have received a message on my mobile this morning.
Dear Customer. You are winner of SNAPDEAL Online company. You win 1st prize TATA SAFARI and amount rate is Rs-12, 40, 000. Registration service charge 6, 600 on[protected] deposit. Contact no:-[protected] Snapdeal Helpline no:-[protected]
Received a call from [protected] asking to make payment.

Please advise authenticity.

I ordered shoes but the quality is very low and not seems original to me. I raised return request within 10 mins of delivery of order.

The order was picked up from my home on 2nd July at 4:15 PM by a courier person, his number is : ‭+[protected]‬, but pickup is not reflected in my order and on top of this I got this email that I have accepted to keep the order.

The customer care number directs me to their app and app directs to customer care and I am unable to find where to reach to resolve the issue.

Sub Order ID: [protected]

Thanks,
Gaurav Gupta
[protected]

Hi,

I have purchased casio edifice watch from snapdeal. Since i received the product i am requesting for warranty card and sent many emails to [protected]@snapdeal.com. After some days snapdeal told me to provide denial letter from casio service center if they denied to service. Now watch completely stopped working and casio company declared as a fake watch and provided denial letter.
I have sent multiple reminders to snapdeal to look into the matter and received no response.

Very worst service, customer cannot speak with agent/ representative. Snapdeal is becoming a fraud online shopping site.

Thanks,

I have ordered shoes and pull up bar from snapdeal two weeks ago now snapdeal delivered bar after i took a visit myself to delivery center but shoes still not delivered while snapdeal keep updating status that they need full address when all address is given and when i call snapdeal CUSTOMER CARE they first talk ### show no respect then block the call and snapdeal email service also dont work and i belong to mandi distt Himachal pradesh which is nost developed region in entire region and the country, and amazon, health xp etc provides EXCELLENT SERVICE.

[protected] and dear customer congratulation. You do product order to snapdeal online shopping company and shopping result out in the selected your name and address of mansoon-luckky drw.., you win the 2nd prize tata indigo car you have two options
1st is tata indigo car and
2nd option is payment of rs 5, 50000/- and you choose only one option. The charge of gst, 1% 5500/- a/c.[protected] snapdeal pvt. Ltd account management akshay mishra (Sbi) sbin0001285 for contact customer care toll free number [protected],[protected] lkydrw code, rhu009086
This is an message i get