Snapdeal.com Complaints & Reviews

I had ordered "nike air max 2017 white running shoes" (Order # [protected]) in white color but have received black color. The quality of the shoes was also very bad. It didn't seem to be as expected.

The same has been returned back but the refund hasn't been processed yet.

Kindly make speedy arrangements to process the refund as i've already returned the shoes.

Regarding order id: [protected], suborder id: [protected] in connection with the product purchased from snapdeal.

The product is jaguar classic black men perfume 100ml.

When i received the product on 8th june, i found that inside the box, the item is broken. The main perfume bottle is intact but the outer covering layer surrounding the bottle including the bottle-nozzle cap cover is completely broken. Seeing the way it is broken, anyone can conclude at first hand, it is not the original perfume bottle made in paris.

I raised a complain to snapdeal but they didn't contact me to discuss, rather directly initiated a process of return. They didn;t bother to know if i want to return (If at all possible as i purchased it for gift/presentation to my dear one).

I bought a panasonic projector on snapdeal, everywhere it says projector with a 1920x1080 resolution which is hd, but when i received the order and checked the projector it has the highest resolution on 800x600 which is vga.
Then i called panasonic service to configure the display in 1920x1080, but they said this model is not at all hd (1920x1080), the seller of this product is fooling customers with fake specifications.
Below is the link where it is listed,
https://www.snapdeal.com/product/panasonic-ptls26eas1-business-projector/[protec...⇄

Now i don't have time to return the product & wait for a refund and buy a new one, also don't trust snapdeal anymore about their refund and fear that i might lose even the vga resolution projector if i returned it.

I tried to reach out snap deal support on their number, even after trying more than 2 hours on phone i could not connect to their employee, all the time it was asking me to press the options which were irrelevant.
I'm forced to use the low-resolution age-old projector.

I will order a one new bag.But I will return and replacement policy if return the order.But still now date for delivery in 30.5.2018 and i am replace the item 1.6.2018 .But if don't the refund for my money.some quality check if can be ruming the Snapdeal.Help you kindly refund my money sir.

Snap deal is biggest fraud company. I had paid on line 2760 to snapdeal for two box of ime-9 box (On box consisting of 6 packet of ime-9) on 5 jun 2018 at morning time. Fraud snapdeal company delivered only one box on 06 jun evening in my absence to my son at govt flat at laxmi bai nagar. New delhi-23. When i asked to arun chauhan (Mobile no[protected]) he said left over item will be delivered later. You need to tell me 16 digit of debit card no. I thing mr chauhan is a criminal, who is associated with the racket of fraud system of snapdeal

Hi

I had initiated returns for order id [protected]however nobody came to pick up. I got the msg to reschedule the pickup however i am not getting the option to reschedule on app nor on site.

I have tried to call and reschedule but it says ' due to some technical issue i cant do that '. Requesting to reschedule pick up for my order id [protected]

Sir,
I got call from one of your employees telling me that I have won 1rst prize in a lucky draw coupon.sir is true that your company is giving such offers for its promotion . The call claims to have my details which i usually give in your sites . I was told to send my adhar no. and a photo of mine via e mail or whatsapp. The prize i was told was one of the motorcars from tata or sum of money equivalent to the cost.I was also told that I'll get it within 48 hours.

Kind attention: dear sir

I got this message and the person is continuously in contact with me. Please do resolve this.

Dear snapdeal valuable constumer congratulation as our annual celebration 2018 has been connected you have won gift through lucky draw gift is maruti suzuki alto car so you have to please contact for more details thank you. Mo:-[protected]

Asking for tds+service charges i. E rs.28, 800

Kindly clear this issue

Today i got call from [protected] and they told we are calling on behalf of snapdeal and telling that u are winner of snapdeal tv show and won a tata safari and price money of rs.1280148 to claim the price u should give 6500 for registration purpose and even sent his bank account details.
Harinandan chaudhary s. B. I a/c=[protected]
Ifsc=sbin0011805.
I got to know it was fake but he told the exact adress of my house and the product which i bought from snapdeal. How could snapdeal share our personal details to frauds and cheaters even after so many complaints. This would be a shame if the company couldnt correct it, better not to purchase from snapdeal. The details of the fraud is provided above. Hope you take serious action against this issue.

Snap deal Co you got a 2nd prz (Tata Indigo car) and amount price Rs 6, 25000, registration service charges Deposit on 8600/- only For details call us customer's care:- [protected]. Also received a call No [protected] at 12:03 and 12:14 on 06/06/2018.
Please look into it as I am a regular online customer of your company.

[protected] this no call me and tell that i have won swift dezire from snapdeal lucky draw they said that i have to pay 5400 rs in uco bank account name sangeeta. The account no is[protected] uco bank. Ifsc code - ucba0000057

I had placed an order for mac lip palette on 12th of may. I received a duplicate mac product and a damaged one wrapped in a bubble wrap with no proper invoice. I have also raised a return request. I have requested for a invoice but snapdeal did not even respond to my emails. They schedule a pickup for return but the courier guys ask me for the invoice. Out of the blue snapdeal gave me a call twice and i have explained them my problem of not havin the invoice. They said invoice is not required but the courier guy rejects. I have emailed several times regarding the problem but no one replies. I call customer care number the ivr says the mobile number is not matching with the order bit i receive all the updates to the same mobile number.

I had booked a puma bag worth rs599 through snapdealOrder ID: [protected] on 22nd may 2018 but they automatically cancelled my product due to its unavailability and they said i will get a refund within 7 days.they are showing that they have been already refunded but i did not got any refund even at 11 days after cancellation.kindly refer to my complaint sincerely.

Got a notification dat a product has been delivered on 02/06/2018 but still i havent received it.
I raised the complain on 03/06/2018 they said they will contact within 24hrs but still no responce.
What to do next???
Got a notification dat a product has been delivered on 02/06/2018 but still i havent received it.
I raised the complain on 03/06/2018 they said they will contact within 24hrs but still no responce.
What to do next???

Hello
I ordered the below mentioned product on 27/05/2018 and received it on 4/06/2018,
Order id:[protected], item name jockey multi trunk pack of 4, i only received 3, without any invoice in it.
When i tried to seek customer care help the contact provided for their service was not connecting to the customer care person. Moreover i called the customer care and it was not accepting required input from my side.
The main problem i found was the 'missing of invoice', even though i request for invoice thrice it showed invoice sent successful to your registered email id, but i didn't received any.
I'm serious about this so please provide me replacement of complete product with what i ordered or else refund me.
The product is sealed not used.
Thank you

It is a waste of time to order from Snapdeal. You order an item, they try to look for seller, if they don't find one, they refund the money in 30 day. In short they take a ride of your money for 30 day and not even deliver a product. If they don't have any item on inventory, why would they even try to sell it.
Order ID: [protected]

Hi Team,
This is regarding my order
[protected] which is not pickup yet. Same day when I receive product raised return request as its not fitted in my phn. After 5 days today your executive Karan sood called me an denying for return/refund which is wrong. I am vey much unhappy. Please do needful asap.

First complaint raised by me on satendra099 on may 29, 2018

Second today on june 1, 2018

Third on 3 june 2018

Nothing happed this snapdeal is fard company

Every they send sms that pick up will be done

But no one come nor any call has come

And next day they send the sms and mail we tried to pick but nothing happed

And now they are saying yr call has be closed

And i am trying to connect these guys fr the date of delivery

Fraud cheater company

Please tell how should i return my material

No body is connecting us fr snapdeal

Nothing happen in my case i am followig it rigrously but no answer and no solution customer care is not answering the call only the ivr machine give the learned response to all customer

No call fr customer care this is farzi online site

I have writen five mail to snapdeal cutomer care but no reply fr there side

Waiting for return to happen

My order number is suborder id: [protected], i have purchesed nike air max on 19may order nu above and recieved on 26may and same day return process

Waiting for pick up, still not picked and i got the sms that it is unsuccessfull but no one come to my home

I am calling customer care and send the mail to snapdeal ([protected]@snapdeal.com,) but no revert fr them

Please tell to collect tomarrow or give me the address i will drop to yr office

Even no call come to pickup, how i will know who is comeing and when

[protected]@gmail.com

Satendra patel
[protected]

Deliver man call to my home when i was not available in home and asked for pick order for his selected place when i call back an hour later he talk to like the boss and threaten to me for not delivering order, how such type of employees in reputed firm like snapdeal, is this kind of service sir, delivery boy mobile no -[protected], he talk like a onwer of snapdeal firm and use a word like a gunda

Suborder id: [protected]

47509195 tickets id


Hello sir
Cancel my product and refund my account

Why are you late processing 22may, 3june 11 day working. What are doing?
Note

Snapdeal very poor service poor poor quality products and no customer calling service available
Plz reply sir

Rakesh [protected]
Mobile no [protected]