Snapdeal.com Complaints & Reviews

I was so curious to receive my package of shampoo and masque in such an amazing deal.. But, when i opened the product... Scratched the seal... The product inside is fake!!!
Infact the colour is also not the same which comes in the original product (The original
Is of light yellow
Colour and the texture of the masque is creamy and butrer types).. Smell and texture is fake too.. Also... The bottle and the jar looks fake...

I have ordered a suite but the product quality not as i had expected so i want to return it but when i m entering my bank account detail for receiving refund. It is asking for a valid ifsc code but i have checked my code many times and it is correct still it is not considering it so, plz look into the matter.
And try to resolve it as early as possible
Order id-[protected]
Sub order id-[protected]
Product name -...

Hi Snapdeal today I first got a message from recipient HP SNPDL the msg said that SNAP DEAL COMPANY congratulation u to won prz of Tata indigo e CZ and to get the prize you have to give rippers 8500 via sbi and a phone number as follows [protected] was given for further details I called them and they said we will have to first give the 8500 rupees only then will they hand over the car the person who called was from Bihar zharkhand and then...

I placed order of 2 items.
Order ID [protected]
Items ordered were Curtains
As color of items delivered was different from what was shown in the photo while ordering, I requested return and returned both items.But i have received refund of only 1 item.I am not able to contact customer care executive of snapdeal as there is no option to speak to customer care.
Snapdeal has also closed my return request.I have already...

Hi snapdeal today i first got a message from recipient hp snpdl the msg said that snap deal company congratulation u to won prz of tata indigo e cz and to get the prize you have to give rippers 8500 via sbi and a phone number as follows [protected] was given for further details i called them and they said we will have to first give the 8500 rupees only then will they hand over the car the person who called was from bihar plz act against...

I had placed an order with Snapdeal (Huda beauty lipstick pink edition, Order ID: [protected]). However wrong product got delivered to me (delivered wrong shades). Now they are neither replacing it nor returning. They are just mentioning that due to some issues in my account they can't process my replacement or return request and when i am asking what are those issues they are not answering anything. Their executives disconnect call in between...

I am not at all satisfied, the order an iphone 5s and the phone is not getting activated i initiated the replacement please do it on time otherwise i will have to go to higher authorities.

You guys have lost faith today is my daughter birthday i promised her the phone and now what shall i do. I am branch manager in a reputed bank and i am seeing these kind of thing. Please replace it on urgent basis...

Dear all, this is to inform u that somebody using your web name & saying by snapdeal executive.. N telling make the transaction by paytm we will send the product.. Those name & number no. Is sanjana sharma -[protected] & from dispatch section. Neha-[protected].. These peoples are trying to make fraud calls saying that we are from snapdeal..

So, please beware of these kind of calls..

& snap-deal proprietor must...

I have purchased one nike shoes from snapdeal which on delivery i found that the product quality was not up to the mark so i booked a return request for the same.
Snapdeal has accepted my request and on the other day shared me a msg regarding courier partner name that they will come and pick the product.
On the next day i received a call from the courier fellow that he is coming for the pick up and after some time he came to...

They delivered defective products. I bought one headset that box shell is already open. Some one used and send it to me. Headset wires are rolled in different meaner. I like to bye a new one not used one, even that headset is defective one. I initiated to return my product but they are not checked that product without checking they said that's in a good condition.
— they replied like this —
We're unable to initiate return/replacement...

What are doing guys earlior i have complain you regarding my issue you reply me on[protected] that is

We value the importance of your concern. Please accept our apologies for the inconvenience you have experienced. Your item will be picked up within next 2-3 days. If you require any further assistance, feel free to reply to this email. We’d be glad to help you.

Note
- if the return request has been raised...

I have placed an order of nike shoes from snapdeal. They are not comfortable and i have placed a request for return. My return request has been rejected. If they had any problem that should be communicated to me before delivery or at the time of placing the order. A policy can only be implemented only after informing the other party
. I request you to look into the matter and please i[censored] call me then plz call me in the evening after...

I had ordered huda beauty textured shadows palette rose gold edition eye shadow pressed powder colors. (Order id [protected])
I would like to share that the product is not at all my expectations. The product seen to be of bad quality so i had requested them to initiate return request and also informed that if it is not possible to return the amount in bank account then you can upload the same to the snapdeal wallet. I had also ordered...

Received fake nike slides, very disappointed with snapdeal

Order id: [protected]
Have the invoice also.
Anyways i have returned the product for a refund, hope they make it through the quality test of the fake product. How could they sell a fake product and put the brand as authentic.
They better do check out things if the vendors are selling fake products or authentic one....

I am a army person surender singh. Last 3 february i demand two item snapdeal company. My order no [protected] ist item which is a lady item and 2nd order no [protected]. I already pay by my atm card. When i demand placed wrong mobile no in adress. But my home adress is correct. But company not send my item and not back my money. Please help me. My mobile no is [protected]...

They are not taking my cover back.. It’s in good condition and it has been 6 days the mobile app shows the msg that return req has been closed plz help me asap my order id is : [protected]!!! As snapdeal has 7 days return policy i would like to return it but they are now letting me!!! The customer serivice should reach to me as soon as possible!!!...

I placed order of a Nike Air Force 1 on 12 th Feb 2018 and the product delivered on 19th 2018 was fake. The delivered product I not an authenticated product of Nike rather it's fake. The consumer feels cheated and wants to bring your kind attention on the cheating done by these online shopping sites . Thanking in anticipation...

Order id: [protected]
I had ordered a wall unit online, which came in all broken from the edges.
When asked for return, they said they wont pick up, and so i had to courier them back to their address.
After many follow ups on emails, the price of the order was refunded. However, the courier charges i paid for 480rs, is still not processed after 3 months.
There is no way you can talk to their customer representative...

I had ordered nike lunar shoes dated feb 03, 2017 whereof order id [protected] (Sub order id [protected]) and delivered on dated feb 06, 2017. When went to start to run with that shoe could not run more because it torn in short while (Attaching photo for your reference herein)

I was surprised shoes which was delivered that was original or duplicate because it could not run long and gone off within a week.

Request...

Very bad experience ever with snapdeal!
Ticket number: 45868725
Issue: Refund against order ID: [protected]
I am continuously calling to snapdeal since last 4 days regarding the refund of 488 rs. But the executives were not available on call [protected]. I didn’t get any message, mail or notification regarding my refund(money).I am completely disappointed and wishing never to shop with snapdeal ever.
They are...