Snapdeal.com Complaints & Reviews

I ordered cricket bat and ball two in December 2017 but still I didn't received the items. I already paid through net-banking.

The company snapdeal is just postponing the delivery date. As per the policy they will not return the amount. They are just accumulating money by making frauds.

Order Id [protected]

Regards.
Malik

This is in reference to order id - [protected] which i placed on snapdeal of a versace perfume. You are selling fake products and the condition of the product is so poor the bottle was all broken and you have charged me inr 1, 224/-. I have already raised a refund request to them but i still want to complaint thru consumer forum about the big brand name of versace which you are spoiling. I never expected such fake products from snapdeal.
Hope to receive the refund of my money.

Regards,
Dissatisfied customer
Bharat dhingra
Mobile number - [protected]

Dear sir,
My name is radhey. I bought a mi red mi note 4 mobile from snap deal on dated 15 dec.2017. When i checked this mobile it was bad condition like speaker creak. I went mi customer service centre, where support officer said to me that mobile already used and it is second hand set.
I complaint to snap deal that said to me your problem short out withen 24-48 hrs. But till date complaint not short out. I have send many mail regarding refund rs.10999/-but snap deal are not doing refund my amount. I have return send mobile to snap deal given address.
I earning 10000/- turn around snap deal or make my work. Sir, i want not any mobile, i want only my 10999-but snap deal not pay my refund.

Last 20 days snap deal have did to much more mental tourcher mine.
Sir my earning 10000/month, i have very worried. If my refund (Rs.10000) not receive i will do to susite.

Snap deal is a fraud company who second hand mobile sell in new mobile rate.

Sir i kindly request to you please help me and take legally action against snap deal asap.

Thanks
Radhey

I bought an item on Snapdeal.com ( Order ID: [protected] ) through a voucher I received from my Snapdeal HDFC Credit Card. The item was cancelled citing reason that the product could not be delivered by courier. But no genuine attempt to deliver was made; I received no phone calls from the courier during the process of delivery. I wrote several times to Snapdeal while I was facing the problem of no contact from courier service.
Now I feel through this arrangement with the courier Snapdeal has duped me of the amount I legitimately got through the voucher. It is also impossible to use the helpline phone numbers on Snapdeal. The only mode of communication is by writing mails as of now.

I am shilpa i have ordered for 2 sets of anarkali suits i got both the sets in one order due to some quality issue i had returned the material. I was suppose to get 924 but i got only 465. I have received refund for only 1 item but refund is still pending for other. I have sent mail twice by attaching the image still i dint get any refund. Kindly help me through this at the earliest. Please find below the order details.

Order id: [protected]
Placed on: 7/2/2018 10:26 am

I was so curious to receive my package of shampoo and masque in such an amazing deal.. But, when i opened the product... Scratched the seal... The product inside is fake!!!
Infact the colour is also not the same which comes in the original product (The original
Is of light yellow
Colour and the texture of the masque is creamy and butrer types).. Smell and texture is fake too.. Also... The bottle and the jar looks fake of some bad quality... Little broken as well... I want my money back!!!

I have ordered a suite but the product quality not as i had expected so i want to return it but when i m entering my bank account detail for receiving refund. It is asking for a valid ifsc code but i have checked my code many times and it is correct still it is not considering it so, plz look into the matter.
And try to resolve it as early as possible
Order id-[protected]
Sub order id-[protected]
Product name - fashion web blue bangalore silk dress

Hi Snapdeal today I first got a message from recipient HP SNPDL the msg said that SNAP DEAL COMPANY congratulation u to won prz of Tata indigo e CZ and to get the prize you have to give rippers 8500 via sbi and a phone number as follows [protected] was given for further details I called them and they said we will have to first give the 8500 rupees only then will they hand over the car the person who called was from Bihar zharkhand and then they demanding for 12500 again after this started for demanding 25500 for secretary charges depositing...and now again demanding for gst charges 37500 ...what kind of joke is this ...please do sum thing
we received call from [protected] & [protected]

I placed order of 2 items.
Order ID [protected]
Items ordered were Curtains
As color of items delivered was different from what was shown in the photo while ordering, I requested return and returned both items.But i have received refund of only 1 item.I am not able to contact customer care executive of snapdeal as there is no option to speak to customer care.
Snapdeal has also closed my return request.I have already...

Hi snapdeal today i first got a message from recipient hp snpdl the msg said that snap deal company congratulation u to won prz of tata indigo e cz and to get the prize you have to give rippers 8500 via sbi and a phone number as follows [protected] was given for further details i called them and they said we will have to first give the 8500 rupees only then will they hand over the car the person who called was from bihar plz act against this

I had placed an order with Snapdeal (Huda beauty lipstick pink edition, Order ID: [protected]). However wrong product got delivered to me (delivered wrong shades). Now they are neither replacing it nor returning. They are just mentioning that due to some issues in my account they can't process my replacement or return request and when i am asking what are those issues they are not answering anything. Their executives disconnect call in between when i ask them any further details or to connect me to their seniors. I have not used the wrong product which they have delivered and have kept it with all packaging and labels and have also mailed them pics of the same.

I am not at all satisfied, the order an iphone 5s and the phone is not getting activated i initiated the replacement please do it on time otherwise i will have to go to higher authorities.

You guys have lost faith today is my daughter birthday i promised her the phone and now what shall i do. I am branch manager in a reputed bank and i am seeing these kind of thing. Please replace it on urgent basis

Dear all, this is to inform u that somebody using your web name & saying by snapdeal executive.. N telling make the transaction by paytm we will send the product.. Those name & number no. Is sanjana sharma -[protected] & from dispatch section. Neha-[protected].. These peoples are trying to make fraud calls saying that we are from snapdeal..

So, please beware of these kind of calls..

& snap-deal proprietor must take an action for those peoples...

I have purchased one nike shoes from snapdeal which on delivery i found that the product quality was not up to the mark so i booked a return request for the same.
Snapdeal has accepted my request and on the other day shared me a msg regarding courier partner name that they will come and pick the product.
On the next day i received a call from the courier fellow that he is coming for the pick up and after some time he came to my place and picked up the product by giving me one paper in which my and my product details were mentioned (Attaching the image of the same).
But on the next day i received a msg from snapdeal that they were unabe to reach me on phone so they are closing my return request or asked me to reschedule the same.
But as from my side the pickup has been done by the courier partner i registered a complaint on snapdeal's app regarding this, but didnt got any reply from there side so i again registered my complaint on the app, but al my efforts were in vain.
Then i decided to call snapdeal on their helpline where an automated msg i heared that my return pick up was done successfully. But after the same msg i received and sms again that snapdeal is closing my return request and still nothing is updated on the app too.
I mailed them with all screen shots (Which i m attaching here also). Three time but just got the msg that they will resolve the problem in 24 hours, but i waiting for past seven days for my problem to get resolved and to get my payment back wich i have done from my credit card.

Attaching herewith some screen shots and a picture of the paper i received when i returned the product to their couirer partner.

Siddharth lakhotia
[protected]
[protected]@yahoo.com

They delivered defective products. I bought one headset that box shell is already open. Some one used and send it to me. Headset wires are rolled in different meaner. I like to bye a new one not used one, even that headset is defective one. I initiated to return my product but they are not checked that product without checking they said that's in a good condition.
— they replied like this —
We're unable to initiate return/replacement of your sony mdr-xb510as on ear wired headphones with mic.

What are doing guys earlior i have complain you regarding my issue you reply me on[protected] that is

We value the importance of your concern. Please accept our apologies for the inconvenience you have experienced. Your item will be picked up within next 2-3 days. If you require any further assistance, feel free to reply to this email. We’d be glad to help you.

Note
- if the return request has been raised for multiple items. Please, handover the item to the assigned courier only.

Order id: [protected] reference number: 45955064
Placed on: tue, 6 feb, 2018 issued on: 10/2/2018
And today is[protected] no pickup guys come yet. If you can not help me then say to me so that i go for a legal action against you because i want my money back. Because you peoples are fooling to the customer and sending third class product on the name of branded company.

I have placed an order of nike shoes from snapdeal. They are not comfortable and i have placed a request for return. My return request has been rejected. If they had any problem that should be communicated to me before delivery or at the time of placing the order. A policy can only be implemented only after informing the other party
. I request you to look into the matter and please i[censored] call me then plz call me in the evening after 4

I had ordered huda beauty textured shadows palette rose gold edition eye shadow pressed powder colors. (Order id [protected])
I would like to share that the product is not at all my expectations. The product seen to be of bad quality so i had requested them to initiate return request and also informed that if it is not possible to return the amount in bank account then you can upload the same to the snapdeal wallet. I had also ordered other products along with this, rest our good but this is literally not satisfactory.

But rather taking my concern seriously they are sending me system generated email again and again. Also i had not received any call from their end.

Kindly suggest what shall i do.

Received fake nike slides, very disappointed with snapdeal

Order id: [protected]
Have the invoice also.
Anyways i have returned the product for a refund, hope they make it through the quality test of the fake product. How could they sell a fake product and put the brand as authentic.
They better do check out things if the vendors are selling fake products or authentic one.

I am a army person surender singh. Last 3 february i demand two item snapdeal company. My order no [protected] ist item which is a lady item and 2nd order no [protected]. I already pay by my atm card. When i demand placed wrong mobile no in adress. But my home adress is correct. But company not send my item and not back my money. Please help me. My mobile no is [protected]