Snapdeal.com Complaints & Reviews

Mera order number [protected] hai ... Mene infocus m370i phone order kiya hai aur mera nam vishal sharma hai.Ye jis din mujhe delivered hua tab jab 1ghante to shi chala pir uske bad ye 10hours tak bilkul kam karna band kar diya pir automatically start ho gya pir mene snapdeal mai call karne ki kosis ki thi mere number se customer se bat nh hui pir dusre number se ki to snapdeal vale bole refund nhi mil skta only replace ho skta hai aap hi batao sir jab ye dusra product bejge to vo bi aisa h bejge to isliye mujhe to mera refund h chyie mujhe replace nh karwana aur return karna hai mujhe ise aur jaldi se jaldi is pe action liya jaye ...

Sir maine mobile order kiya tha aur payment bhi usi time kiya tha debit card se uske bad 11 sep ko cancel kr diya
bol rahe h 3 to 4 days m amount mil jayega but abhi nhi mila h

We have received your cancellation request for Samsung Galaxy J3 with S bike mode (Free NFC Tag). As the product is already with the courier, please refuse the delivery if delivery is attempted. We usually initiate refund immediately, but as your item was already shipped from our end, we will take a maximum of 6 days to initiate your refund of Rs. 8490 to your card no. 5126-XXXXXXXX-4645 . After initiation from our side, the refund amount will be deposited in your account as per the timelines below.
Order ID: [protected] Cancel Requested on: Sun, 11 Sep, 2016
Refund Mode Timelines Amount
Credit/debit card 3-4 Business Days Rs 8490

My complaint no is 29491004.
I hav purchased a product from snapdeal on month of january 2016 worth 1299/- and today its 17 september 2016 till now they hav not given my money back. I have provided them my ac no. And they didn't transfer my money in my ac. Yet i told them to transfer my money to freecharge ac then also they r not adding money to freecharge ac. Im talking with them from january and they r asking me for 24hrs to 48 hrs wait.
What a [censored]. How much more should i wait for my money.
The most horrible the most worst the most cheater and the most laziest online shopping company i have ever seen. Snapdeal

I had ordered some cosmetics product from snapdeal; which later was found out to b used n defective to which I raised a complaint and arranged a reverse pickup, however the product was been picked up from my premises but Later on I fond out that the refund of my product has been rejected. And the product has also been taken away from me . It has been not done with just 1 product but with multiple orders of mine. The customer care service being so rude and reluctant . They never update on this issue. Neither give any information regardibg the whole concern.

Hello, I bhavin shah bought the desk for my office from snapedeal.com invoive no : SOA7C8/16-17/39..but the quality of the desk is of very bad quality.i cancelled my order also but they are not ready to replace the desk or not ready to refund the amount in my Snapdeal account .I spent 6436rs on this desk which is of very bad quality.plzz I request u to replace or refund the amount in my account.my order num is [protected] and suborder no : [protected].

Hi

I have placed an order with Snapdeal. Upon delivery I have checked the tag of the product, the product was as per order only. Next week when i was puting on the jeans, it was not in 32 size mesurement. On tag it was mentioned as 32 but in reality it is 30 size.

Even after sending so many mails, snapdeal is not replying at all. Please help. Below are the detail of the order and product.

order no. - [protected]
product code - [protected]DN-1-32

Dear Sir / Madam,
I am baying online purchase from snapdeal for KIDS BATTERY BMW CAR.
But that car is some mistake so we send back to as per snapdeal instruction. How ever we are waiting for refund amount.

Kindly note SNAPDEAL Ticked ID : 28800880.

Online order Date : 22/08/2016
Order received Date : 01/09/2016
Returned item is received at Snapdeal at 06/09/2016

Await for your reply.

I was ordering one tripod (order id-[protected]), but due to some reason the payment process got failed and order placement was unsuccessful . So i registered one request in the help center with reference number[protected] .
But after 22 hours of posting the request when i checked my mail there was no response and then i checked my snapdeal account . I was shocked to find out there was no such order history in my profile . First i lost my money and now you are trying to delete the proof that i ordered this item . I have never seen any ecommerce site doing such cheap thing ever . Reply to mail ASAP . I want my money back and i'm never ever purchasing anything from your site . Totally pissed .
My Mail Id : piyush.[protected]@gmail.com

I have cancelled the order of Voltas Ac order number [protected] as delivery was delayed and was not available to receive it. But delivery was further delayed and reached my home when I had arrived back. I checked there was still no refund so I received the order. Two weeks later company is calling me and asking for repayment stating that money was refunded to me I immediately checked my bank statement which showed no refund.Still they are asking me to pay again and I tried for good about two hours to write a mail to them or speak to executive. Thats not possible...

This antivirus is not supported by windows 7 but it is mention in that activation card it is supported by windows 7 and i spoke to customercare said the product information details it is mention this supported for only windows 8. But while buying this i haven't seen anything mention "NOTE" or "IMPORTANT HIGHLIGHTS" Such a fake product and worst customer service of snapdeal better don't buy any product from snapdeal please they are biggest and worst est company in the world.If anybody reading this please ban this company and seller and save mother india.

I have booked a HIGH SPEED KING 2 CHANNEL REMOTE CONTROLLED HELICOPTER AS PER ORDER NO [protected] on 31 st August 2016 . The payment was made through my credit card. I received an SMS in my mobile number [protected] that the mentioned item which I have booled will reach me between 6 th & 10 th September 2016. They have provided the courier tracking number UNISNPP6201034 . The name of the courier mentioned is Gojavas. We tried to track the courier but it is un trackable and the contact number provided on the courier website is not contactable. We are also unable to track the seller also. We tried to talk to Snapdeal customer service executive several times, but the only thing which we can get is the pre recorded message that the item is delayed and will reach as soon as possible. I have sent 3 mails regarding this to the Snapdeal help line and only response we are getting is the itme is delayed and will reach as soon as possible. As a customer I am fed up with their sevice and response, It is almost 17 days since I have booked he item and still I have no idea about my item as to when it will reach or whether it will reach. I have not seen such a horrible response from any other online shopping site. Request your support in solving this issue

Hi, i am ashish jain, i ordered a mobile intex breeze 0n6sept2016, on 07sept i received the mobile, when i open the box mobile didinot on, so i put request to snapdeal where sd guy came and said this is defective piece, company will replace it, after two days a guy call for the phone pickup but didn't turn up to pick the phone, later in wveneing i got msg from snapdeal that courier guy contacted but i haven't responded,

now some other agency shadowfox mad ethe pick up on 12 sep 2016, it was pick up on receipt of sahdowfax 5d16808980, and till date this was not updated to snapdeal, and sd sent every eveing msg to me that i have cancel my request for mobile return, which is hillarious like pick was made and still bothe agnecy and sd making fool of mine.

On conatctcing customer care, when i press for my order, it states i don thave any order request.

I dont knwo what to do now, when i call shadowfax they says sd is verifying the issue,

I am venkatesh on september 1st 2016 oder an item still now i didn't get my oder the delivery date is given 14/09/2016 its exced more than that didn't get my product. I want my product today or tomo its urgent pls work for that i want imedetly...my oder id [protected]
Tracking / AWB No: UNISNPP6202615
The snapdeal must improve the delivery service. . . Gojavas is very poor in delivery pls work for my order...

Dear Sir,
I am Sushil Singh. Snapdeal has done fraud transaction of Rs 10000 after getting my ICICI online bank account detail on 31st August 2016 through click pay.Please refund my money.
Name - Sushil Singh
Mobile-[protected]
Place -Angul, Odisha
Message on transaction in my mobile-Debit card purchase of INR 10, 000 on 31st August.Info.IIN*I-Debit*KLI.

Sir, i purchased above home theatre from snapdeal order no [protected] sub order no [protected] 13 FEb 2016. It 's certre speaker & rear both speaker's sound out put was not coming, Where the service station in pune, Any company reprsent any tech for this fault, guide me accordingly. There is one year warranty from date of purchase .

Here I purchased mobile Redmi note 3(32gb) on date of 22 August 2016 order placed.i opened that mobile found faulty.suddenly I requested to Snapdeal to return and refund my money
Later his pick up partner came and got that mobile on the 3rd sep 2016 as per the policy of Snapdeal had not refund my money.
I make complaint his customers care services even no reply..
And now they message online status says sent items sent back to you because of quality check failed

These mobile as description given in snapdeal website it is totally different when it is delivered to you
if we return the product and arise for refund there do not refund it
the snapdeal quality check section workers say all the features are working
and there do not replace the product also
these mobile does not have
front camera
sensors
even screen rotation
fm radio software is there no hardware
no wifi hotspot
no bluetooth
no gorilla screen protection
andriod is kitkat 4.4 not 5.0 lollipop
the company official website does not exist
no drivers to download
octira yoo call company name is not there in google
the bill snapdeal provide there is no address of company
to avail manufacture warranty
snapdeal is selling wrong product with wrong description
cheating consumer with his website wrong description and Rs 1999
amount
i want snapdeal to return these product because description is wrong
and features of mobile is different
i order these product and paid Rs 1999 while seeing trusting snapdeal description but it is wrong snapdeal should sell such product and cheat people

I purchased a Bluetooth heheadseSony sbh20 through Snapdeal on emi, after two weeks they cancelled the order and told me item is unavailable, then again i booked same product, it is not shipped till now. Now the product rate is higher than when i booked, if they cancel this too, i will miss the product when it was low price in amazon at that time, when i purchased it

I have returned my mobile phone but I didn't get my refund amount till now
I have contacted your customer care number they are telling that you will get refund amount in 2 days this repeated for last 10 days and now when I tried calling they are saying that server is down Cal at 9 pm I called at 9 pm they said to Cal at 11 pm. Itz been 15 days that I have returned my order. I didn't receive my refund until now. Please resolve my problem. I have attached a slip copy which was given to l me by courier people at the time of mobile pick up. Order number [protected]

I ordered Bed side table from Snapdeal on 30th AUGUST, 2016. Order number - [protected]. Entire amount was paid on 30th August itself. I eagerly kept waiting for my order. After 17 days when there was no update, I called Snapdeal customer care only to hear that my order has been cancelled.I was told that the seller ' Spacewood' cannot deliver the product. If they couldn't why they take order in first place.
Please help me out.