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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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U
ujjkot
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not accepting manufacturing defect case

Address:Gurgaon, Haryana, 1221012
Website:www.snapdeal.com

Hi

I have placed an order with Snapdeal. Upon delivery I have checked the tag of the product, the product was as per order only. Next week when i was puting on the jeans, it was not in 32 size mesurement. On tag it was mentioned as 32 but in reality it is 30 size.

Even after sending so many mails, snapdeal is not replying at all. Please help. Below are the detail of the order and product.

order...
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B
bantheynawaz
from Ayyampettai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For next gen kids battery operated bmw car with r/c & lights.

Address:Bangalore Urban, Karnataka, 562106
Website:www.snapdeal.com

Dear Sir / Madam,
I am baying online purchase from snapdeal for KIDS BATTERY BMW CAR.
But that car is some mistake so we send back to as per snapdeal instruction. How ever we are waiting for refund amount.

Kindly note SNAPDEAL Ticked ID : 28800880.

Online order Date : 22/08/2016
Order received Date : 01/09/2016
Returned item is received at Snapdeal at 06/09/2016

Await...
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Piyush.sahu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed and money not refunded yet

Address:Bangalore, Karnataka, 560100
Website:snapdeal.com

I was ordering one tripod (order id-[protected]), but due to some reason the payment process got failed and order placement was unsuccessful . So i registered one request in the help center with reference number[protected] .
But after 22 hours of posting the request when i checked my mail there was no response and then i checked my snapdeal account . I was shocked to find out there was no such order history in my profile . First i lost...
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Durgesh Chaturvedi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Attempt of fraud and double payment

Address:781015

I have cancelled the order of Voltas Ac order number [protected] as delivery was delayed and was not available to receive it. But delivery was further delayed and reached my home when I had arrived back. I checked there was still no refund so I received the order. Two weeks later company is calling me and asking for repayment stating that money was refunded to me I immediately checked my bank statement which showed no refund.Still they are...
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C
chakra6
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The mcafee antivirus activation voucher

Address:Mumbai City, Maharashtra
Website:www.snapdeal.com

This antivirus is not supported by windows 7 but it is mention in that activation card it is supported by windows 7 and i spoke to customercare said the product information details it is mention this supported for only windows 8. But while buying this i haven't seen anything mention "NOTE" or "IMPORTANT HIGHLIGHTS" Such a fake product and worst customer service of snapdeal better don't buy any product from snapdeal please they are biggest...
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M
murali_ksb
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response regarding booking of high speed king 2 channel remote controlled helicopter as per order no 18603459638

Address:Ernakulam, Kerala, 682301
Website:SNAPDEAL ONLINE SHOPPING

I have booked a HIGH SPEED KING 2 CHANNEL REMOTE CONTROLLED HELICOPTER AS PER ORDER NO [protected] on 31 st August 2016 . The payment was made through my credit card. I received an SMS in my mobile number [protected] that the mentioned item which I have booled will reach me between 6 th & 10 th September 2016. They have provided the courier tracking number UNISNPP6201034 . The name of the courier mentioned is Gojavas. We tried to track...
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J
jain387
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order 15009847840 intex breeze found dead when open the box

Address:New Delhi, Delhi, 110035
Website:WWW.SNAPDEAL.COM

Hi, i am ashish jain, i ordered a mobile intex breeze 0n6sept2016, on 07sept i received the mobile, when i open the box mobile didinot on, so i put request to snapdeal where sd guy came and said this is defective piece, company will replace it, after two days a guy call for the phone pickup but didn't turn up to pick the phone, later in wveneing i got msg from snapdeal that courier guy contacted but i haven't responded,

now...
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V
Venkat Smart
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is not delivery

Address:600053
Website:www.consumercomplaints.in/new_complaint

I am venkatesh on september 1st 2016 oder an item still now i didn't get my oder the delivery date is given 14/09/2016 its exced more than that didn't get my product. I want my product today or tomo its urgent pls work for that i want imedetly...my oder id [protected]
Tracking / AWB No: UNISNPP6202615
The snapdeal must improve the delivery service. . . Gojavas is very poor in delivery pls work for my order......
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S
Sushil Singh 1097
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction

Address:Angul, Odisha, 759111

Dear Sir,
I am Sushil Singh. Snapdeal has done fraud transaction of Rs 10000 after getting my ICICI online bank account detail on 31st August 2016 through click pay.Please refund my money.
Name - Sushil Singh
Mobile-[protected]
Place -Angul, Odisha
Message on transaction in my mobile-Debit card purchase of INR 10, 000 on 31st August.Info.IIN*I-Debit*KLI....
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Address:411046
Website:snapdeal

Sir, i purchased above home theatre from snapdeal order no [protected] sub order no [protected] 13 FEb 2016. It 's certre speaker & rear both speaker's sound out put was not coming, Where the service station in pune, Any company reprsent any tech for this fault, guide me accordingly. There is one year warranty from date of purchase ....
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S
sunil varpe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Mumbai City, Maharashtra, 400017

Here I purchased mobile Redmi note 3(32gb) on date of 22 August 2016 order placed.i opened that mobile found faulty.suddenly I requested to Snapdeal to return and refund my money
Later his pick up partner came and got that mobile on the 3rd sep 2016 as per the policy of Snapdeal had not refund my money.
I make complaint his customers care services even no reply..
And now they message online status says sent items sent...
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Z
zain ulla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Octira yoo mobile product

Address:Bangalore, Karnataka, 560075
Website:www.snapdeal.com

These mobile as description given in snapdeal website it is totally different when it is delivered to you
if we return the product and arise for refund there do not refund it
the snapdeal quality check section workers say all the features are working
and there do not replace the product also
these mobile does not have
front camera
sensors
even screen rotation
fm radio software is there...
+4 photos
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Prashob Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony sbh20

Address:Kozhikode, Kerala, 673002
Website:Snapdeal

I purchased a Bluetooth heheadseSony sbh20 through Snapdeal on emi, after two weeks they cancelled the order and told me item is unavailable, then again i booked same product, it is not shipped till now. Now the product rate is higher than when i booked, if they cancel this too, i will miss the product when it was low price in amazon at that time, when i purchased it...
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S
Shanmukh294
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Mumbai City, Maharashtra
Website:www.snapdeal.com

I have returned my mobile phone but I didn't get my refund amount till now
I have contacted your customer care number they are telling that you will get refund amount in 2 days this repeated for last 10 days and now when I tried calling they are saying that server is down Cal at 9 pm I called at 9 pm they said to Cal at 11 pm. Itz been 15 days that I have returned my order. I didn't receive my refund until now. Please resolve my problem....
+1 photos
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A
anku300788
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product cancelled by company after 17 days

Address:Ghaziabad, Uttar Pradesh, 201005
Website:Snapdeal

I ordered Bed side table from Snapdeal on 30th AUGUST, 2016. Order number - [protected]. Entire amount was paid on 30th August itself. I eagerly kept waiting for my order. After 17 days when there was no update, I called Snapdeal customer care only to hear that my order has been cancelled.I was told that the seller ' Spacewood' cannot deliver the product. If they couldn't why they take order in first place.
Please help me out....
+1 photos
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AryaNair08
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of Product

Address:Bangalore Urban, Karnataka, 560037
Website:www.snapdeal.com

I ordered a Jeans from Snapdeal on 8th September 2016, it was supposed to be delivered on 13th September, it has not reached me yet. Got a mail today saying product could not be delivered, while I was available on the given address whole day from 13th sep till today, neither did anyone tried to deliver nor did I get any call from courier guy.

Very bad service from Snapdeal, you should implement the way Flipkart works. Their...
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kk4344
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered faulty mobile.

Address:North Goa, Goa, 403401
Website:snapdeal.com

I ordered samsung mobile from snapdeal. order no :[protected] on 25/aug/16. the mobile was not working properly. it was manufacturing fault. i requested them to refund me. but they just took back my mobile on 02/09/2016. and there no response from that day (Ticket Id:[protected]

i tried many calls but, not getting connected, and also no responce from snapdeal....
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Juggy Rayat
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Where is my order

Address:Kanpur, Uttar Pradesh, 208012

Dear Sir/Madam,
I am very sad to say that, snapdeal service is really perthatic. I ordered a JBl Bluetooth speaker on 1 sep 2016, but unfortunately the person who supposed to receive the product refused to accept it. As it was a surprise from my end to my sister and she was not aware of it, so as a result she refuse to except.
After this incident I was expecting second attempt from the courier company but Unfortunately dint...
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sanjeevksp
from Gurgaon, Haryana
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Product Missing in Box

Address:600067
Website:www.snapdeal.com

Hi I have booked a Lenovo Vibe X3 mobile through Snapdeal on 13th September and received parcel on 15th September but Handset is missing in the box, please help, if you need video of the Box opening I will send you.

Regards,
Sanjeev Sinha
Mobile:- [protected]...
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Narasimha Vs
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have placed an order Ref# 14992542061

Address:Bangalore, Karnataka, 560059

I have placed an order for a kid shoe. Order No. [protected] on 5th Sept. Till today there is no track on what is the status of the shipment. From your courier portal, gojavas, it says that sent to Bangalore south on 6th, and after that there is no update. What is happening to the shipment. Will I get the shipment or should I cancel the order?

If this is the user experience, I will definitely not use snapdeal in future. It...
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