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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 42

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R
Rajesh55960774
Jul 2, 2020
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Address: Snapdeal
Website: Snapdeal. Com

I ordered two products. Only one product was delivered. No other product is delivered. He sent only one product using both bill and tracking id for both products.
Snapdeal didn't help me with this. And my refunds have not been paid.
Please help me.
+1 videos
Snapdeal.com customer support has been notified about the posted complaint.
Hi Rajesh!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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    Sumit Patel Gopalganj
    Jul 2, 2020
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    Address: Snapdeal company

    सर हमने snapdeal online shoping aaps से एक 4k बॉक्स ख़रीदा जिसका नाम f-tv box है जिसके बारे में लिखा गया था की एक बार इन्वेस्ट करे 5008 रुपये और लाइफ़ टाइम फ़्री में सभी टी॰वी॰ चेंनल देखें मगर एसा कुछ नहीं है पहले तो ये चाईनिज प्रॉडक्ट है जो कि 200 रुपये के भी लायक़ नहीं है हमने ये प्रॉडक्ट 01/07/2020 को लिया सर ये बहुत ही घटिया प्रॉडक्ट है सर हम एक बहुत ही ग़रीब परिवार से बिलोंग करते है हमारे लिए 5008 रुपये बहुत माने रखते है सर हमारी मदद कीजिये प्लीज़ मुझे ये प्रॉडक्ट नहीं चाहिये
    Snapdeal.com customer support has been notified about the posted complaint.
    Hi Sumit!

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
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      B
      Bharti Rani1981
      Jul 1, 2020
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      Website: www.snapdeal.com

      The company show free delivery on order but take delivery charges.
      +2 photos
      Snapdeal.com customer support has been notified about the posted complaint.
      Hi Bharti!

      Sorry for the inconvenience caused to you. Shipping charges are waived off on the prepaid orders. However, if you are placing an order on cash on delivery then COD charges are applicable which can be viewed on the payment page.

      Thanks,
      Team Snapdeal
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        P
        pradeep khedlekar
        from Pune, Maharashtra
        Jul 1, 2020
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        Address: on line

        I have paid rs1509/- for puchase of contactless thermometer by
        Icici bank debit card on 25 june 20, message i received transaction failed
        And snapdeal instructed me to try payment again, but icici debited the amount to my account. I request you to credit the said amount to my account so that i can try for the payment.
        Regards
        Khedlekar
        Snapdeal.com customer support has been notified about the posted complaint.
        Hi Customer,

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
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          M
          m.s music
          Jun 30, 2020
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          Address: Not refund

          Not refunding
          +1 photos
          Snapdeal.com customer support has been notified about the posted complaint.
          Jun 30, 2020
          Updated by m.s music
          Not refund my account

          Hi Customer,

          Hope you are doing good.

          We wish to inform you that your refund has been initiated from our end and you will receive the amount soon in your account.

          Regards,
          Team Snapdeal
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            V
            venkatadurgaraobadarala
            Jun 29, 2020
            Resolved
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            Resolved

            I have ordered a product from snapdeal and prepaid the full amount (675rs) while booking it on May 3rd which is ‘accu-chek ACTIVE 50 SUGAR TEST STRIPS Expiry Mar-2021’ and they have updated me on 12th May as the product has been delivered which is incorrect. Below are the details related to the product. order ID: [protected] suborder ID: [protected] booked Date:[protected] paid amount: 675rs reference number: 65388265 I am contacting snapdeal from may 12th and following it up regularly from then onwards when they updated me as the order has been delivered which is incorrect as the product is not received by me or my family members/neighbors or any other known persons. I am seeing a general message reply from snapdeal from more than one and half month without any action from their end like the order has been delivered by our courier partner and we are tracking the proof of delivery of your item and do allow us a few days to update you on this and is delayed due to corona lock down restrictions. I have requested the below details from snapdeal since they updated me as the order has been delivered from delhivery courier(tracking id[protected] is delivered but no response for the proof of delivery or the details requested. delivered Executive Name: delivered Executive Mobile no: delivered Address details: date & Time of delivery: recepient Name who took the delivery: recepient Mobile NO who took the delivery: recepient signature who took the delivery: call me if you require any info from me on [protected]. I wish that my consumer complaint will get resolved soon.
            +2 photos
            Aug 13, 2021
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Jul 02, 2020
            Snapdeal.com Customer Care's response
            Hi Customer

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
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              S
              Shonik Kuppi Kuppi
              Jun 29, 2020
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              Address: Shonik ahladam fruits,Palayam,Calicut,Kerala

              I got a call from snapdeal that i win tata safari rs1260000. Then they asked me that u want cash or tata safari. I told them cash. Then they told me to pay first 3500rs. After i put money, then they told me to pay 15600rs. Then they told me to pay income tax 25200. At that time i asked them whether i should pay more money. They told me, no. After paying 25200rs they r telling to pay more money. What should i do? Is it fake call. Please help me.
              +1 photos
              +1 videos
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 02, 2020
              Snapdeal.com Customer Care's response
              Dear customer,

              Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

              Regards,
              Team Snapdeal
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                M
                Mathew DSouza
                Jun 27, 2020
                Resolved
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                Resolved

                Address: Gifts A4 Shrimukh Society Gondevi Temple Road, Thane maharashtra 400605

                The anjeer packet that i received had small insects inside it.

                This shows that the shopkeeper sent me an old stock without checking the product first.

                I have opened the packet, and was shocked to see the insects.

                Tell me what action will be taken on the shopkeeper.

                Thanks and regards,
                Mathew dsouza
                +2 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Jun 30, 2020
                Snapdeal.com Customer Care's response
                Hi Mathew,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  besani suresh
                  Jun 27, 2020
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                  Address: B SURESH, o/O DISTRICT TRIBAL WELFARE OFFICER, PENNAR BHAVAN,, ANNATHAPURAMU

                  I have received a call from snapdeal that you are the winner of first prize of snapdeal site. That is mahindra xuv 500 or 1480000. They are asking money to deposit amount. Please confirm is it genuine or fraud call. I can't understand this is call from snapdeal site or this is the fraud call. Please resolve my problem. My phone number is [protected]
                  +1 photos
                  Aug 11, 2021
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 30, 2020
                  Snapdeal.com Customer Care's response
                  Hi Suresh!

                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                  Thanks,
                  Team Snapdeal
                  welcome to you Snapdeal online shopping pvt Ltd.co. dear sir congratulations your product ordered.home shopping result are out.your name is selected in the luckky draw.you have two options 1st is Mahindra XUV 500 is Payment of Rs 12, 80, 000 the charge of (REGISTRATION SERVICE)is Rs-2999 for more details contact us at =[protected].Sir I am all ready pay 9399 sir please help me.
                  Sir, l have paid to the account is Mr.Sikendar kumar Ganjhu. A/C no-[protected].state bank of india .ifsc no=sbin0000164
                  Snapdeal.com Customer Care's response, Jul 14, 2020
                  Verified Support
                  Hi Shyam!

                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                  Thanks,
                  Team Snapdeal
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                    R
                    rkyb000000
                    from Delhi, Delhi
                    Jun 26, 2020
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                    I have not received order its showing delivered
                    Sub order id - [protected]
                    Registered mobile - [protected]
                    I have many time try to contact snapdeal customer but customer can't receive my call.
                    Please solve my problem and refund my money
                    Snapdeal.com customer support has been notified about the posted complaint.
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                      A
                      anujsarin11
                      Jun 26, 2020
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                      I purchased an apple magsafe power adaptor on snapdeal in oct19. This product has stopped working. As per apple policy, accessories like power adaptors are covered under a global 1 year warranty and hence this product is eligible for replacement.
                      I reached out to snapdeal with the original invoice copy + photo of original box of the product (With bar code and serial number) and they asked me to visit an apple service centre.
                      I have carried the product, invoice and original box to apple authorised service centre for replacement, however, they are unable to verify the product's serial number with apple's records. It is standard practice to verify apple product's serial number against apple records. Anyone can do this online on apple website as well. I have tried myself and indeed, this product's serial number can not be verified on apple website.
                      Since apple service centre can not trace serial number, they are unable to help and hence have said that the product can therefore be replaced only by the “point of purchase”
                      I have gone back to snap deal multiple times for resolution of the issue, however, like a stuck tape recorder, they keep repeating the same thing - "your purchase has a manufacturer warranty which requires you to visit apple service center if you face any issues with your item".
                      Its a shame as either snapdeal is not interested in protecting / servicing its customers or they have sold me a fake product
                      Snapdeal.com customer support has been notified about the posted complaint.
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                        K
                        Krishna Veni Selagamsetty
                        Jun 26, 2020
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                        I got a phone call just now saying that i won SUV car on buying brass gold necklace set. I know its a fraud call n i wanted to complaint abt it to u. The phone number i got d call is [protected]. Please note it n take requied action against d fraudster
                        Snapdeal.com customer support has been notified about the posted complaint.
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                          A
                          Arjun Mahato
                          from Powai, Maharashtra
                          Jun 25, 2020
                          Dec 16, 2024
                          This thread was updated on Dec 16, 2024
                          Resolved
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                          Resolved

                          Lucky Draw / Customer Information shared by Snapdeal

                          Address: Central Secretarial, Snapdeal, Delhi - 110011,CIA : 06AABCJ8820B1ZY

                          On 24 Jun 2020 I have got whatsapp msg as attached below from mob no. [protected], called himself as Mr Pankaj Singh Bhadauria, from Snapdeal, and said that you are the winner of Snapdeal Lucky draw of 1st Prize that is Mahindra XUV500 or Rs 1485000, if you want any of this send Rs 14800 to Account No. [protected], IFSC Code - SBIN0011506. After some research i came across these sites Snapdealluckdraws.org.in, Snapdealwinnerlist2020.in, Snapdealluckydraw.in....
                          +3 photos
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                          M
                          Millo Yam
                          Jun 25, 2020
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                          Address: Para Line

                          I ordered 1 item and within 5 minutes i canceled it due to some problem and my money has not refund.
                          +1 photos
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Jun 25, 2020
                          Updated by Millo Yam
                          Refund please

                          Jun 25, 2020
                          Updated by Millo Yam
                          Refund not done by snap deal. Please refund it
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                            N
                            NEWS REPORTER ARUN BURNWAL
                            Jun 24, 2020
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                            Address: C/O Vaishali Press, JHUMRI TILAIYA, SHIKOHABAD, HAZARIBAGH,, Vaishali Press Hali.

                            I have not received my order. But, it show delivered
                            Snapdeal.com customer support has been notified about the posted complaint.
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                              M
                              manik devgan
                              Jun 24, 2020
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                              They are not taking my tshirt back. And they are saying the return request has been closed. Please help me in returning the product back.
                              +1 photos
                              Snapdeal.com customer support has been notified about the posted complaint.
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                                D
                                Dona Jacob
                                from Bengaluru, Karnataka
                                Jun 24, 2020
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                                Unable to cancel an order which i ordered yesterday.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Dear Customer,

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
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                                  S
                                  Sunny.Bhalla
                                  from Delhi, Delhi
                                  Jun 23, 2020
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                                  Address: 6th Floor, Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana- 122002.

                                  To whomsoever it may concern

                                  This is to inform you that i have purchased on june 10, 2020 a durable car fording trash bin storage bucket magic container (Black) which i got delivery on june 13, 2020 and what i received i have enclosed the picture, now i am requesting to snapdeal to return my product as i received wrong product.

                                  Order id : [protected]
                                  Suborder id : [protected]

                                  They are regularly make sure to not pickup the item from june 17, 2020 daily evening they send message that they will pick up the product and daily afternoon i got the message that product pick up is rescheduled for tomorrow. After repeating the same msgs from last 8 days product is not yet picked up (Enclosing pictures of messages received from courier)

                                  Complaint is not about the value of product its about how snapdeal is making fool of there customer and nobody is bother to listen, same i have complaint in snapdeal earlier but response from snapdeal was not satisfactory.

                                  Requesting you to please help and take necessary action against the complaint, so that people don not suffer and face these types of problem.

                                  Regards
                                  Sunny bhalla
                                  +6 photos
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 25, 2020
                                  Snapdeal.com Customer Care's response
                                  Dear Customer,

                                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                  Thanks!
                                  Team Snapdeal
                                  Jul 03, 2020
                                  Updated by Sunny.Bhalla
                                  resolved
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                                    Indu Sirvi
                                    Jun 23, 2020
                                    Resolved
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                                    Resolved

                                    Address: Kolkata west bengal 700105 india

                                    Sir,
                                    Snapdeal employe bolker humko dhoka kiya uska name:-abhishek mondal. Id. No:-0139400. Pan:-no:-cqzpm4130n.
                                    Adhaar no:[protected].
                                    Enrollment no:-[protected].
                                    Father :-aachintya kumar mondal.
                                    Dob:-09/11/1992.
                                    Abhishek mondal ka phone no:-[protected] or [protected].
                                    Subkus id dekhaki or a/c:- no:-[protected]
                                    Ifsc :-sbin0004380
                                    State bank of india
                                    Deke humse paisa laliya. Amount, 98800 (Nighty eight thousand eight hundred)
                                    Sir.. Please help me. My. Phone no:-[protected], [protected].
                                    Thanks sir.
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 25, 2020
                                    Snapdeal.com Customer Care's response
                                    Dear Customer,

                                    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                    Regards,
                                    Team Snapdeal
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                                      Indudinu
                                      Jun 23, 2020
                                      Resolved
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                                      Resolved

                                      Paise loot liye hamse

                                      Address: Kolkta

                                      सर,
                                      स्नैपडील में कार्यरत बोल्कर हमको धोका किया नाम: -अभिषेक मोंडल। आईडी। नहीं: -+०१, ३९, ४००। पैन: -नहीं: -cqzpm4130n।
                                      अधार नं: [रक्षित]।
                                      नामांकन संख्या: - [संरक्षित]।
                                      पिता: -अचिन्त्य...
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