Snapdeal.com Complaints & Reviews

I have odered star woos super rich bass sound blue tooth headphone amounting Rs 583 after applying coupan.i had made online payement, amount have been deducted..i started getting msg of pending payement from your side.3 ir 4 days has gone but i have not received the deducted amont of Rs 583 till the time. Plzz resolve this and refund the amount

Two or three days back i was searching bluethooth headfon and ordered it. But after then. Fake calls started coming on my same. No share with snapdeal. It means my no and my data has been leaked from your end. You have to make it sure that data shared by the customer should not be leaked but it happened. Take matrer seriously other you will dealt in court after that. The no.. From which i received call is [protected]

On 27 may i placed my replace request, since i did not get my order on mentioned date i mailed you and received the message that you will get your order on 11 june then 17 june and now its 22 june. Now i am seriously not interested in knowing the problem and in your product so please initiate my payment today itself. It's enough of your company, everyday i was messaging, you say we are sorry for the delay in this situation and you also said that now we have put your order on urgent basis, you will get your product in 24 hours and you are just making up stories everyday. I do understand the ongoing situation but i must say other companies are doing well as compared to you at this time.
Now i request you please initiate my refund today itself i don't want your product and definitely won't recommend anyone to place order on your site.

Regards

Sir i have received from the prize department of sneapdeal that you have win a smartphone while i have purcharse different items from your site nonetheless now they are not giving the having whatapp no. [protected], [protected] and [protected] they are on your active sited and told me that pay rs.3500 rupees and we have process the winning items kindly looked that this huge gap between customer trust and i i have win then sent the item immediately

Order id: [protected] (1 item) details
Placed on 08 jun, 2020

I had not yet got refund in my given account but in tracking it showing refunded its showing refunded on 17 jun, 2020. But till now there is no refunded amount of rs 279 in my account. Please make the refund as soon s possible need to order other one. Thank you.

My name is rita moitra, my order id is [protected]. Snapdeal has shipped a faulty item to me and they are not picking it up, i have raised multiple complaints everytime i get a call from their call center these guys verify my number and advise that the item will be pick up in two to three days, it has been more than 20 days the item is not yet been picked up every time i raise a request the courier cancels it, the reason given is wrong number. I have placed two more orders after this one and i got calls for delivery, at the time of pick up how do you guys fail to contact me? In 20 days i have not received a single call. Wherein everytime the reason given is wrong number. This is cheating, snapdeal is a fraud brand, despite of having my right contact number these guys are not contacting me because they are in a business of cheting customers not trustworthy at all.

Sir, mujhe ek call aaya aur would bola Mai Snapdeal se baat Kar Raha hu aapne shopping ki think jis wajah se aapko prize mila h, yaha Tak to sab thik h agar Sach me prize mila h to mujhe deliver Kiya Jaye agar ye baat Sach nhi h to Mai Snapdeal ke against legal action lunga ki customer ki Puri information kaise kisi fraud je pass Chala jata h aur usme bhi har chij sahi sahi batata h Maine wo message ka screenshot building bheja hu is chij ka solution do mujhe

I am trying to order something. But my area pin code not avilable for delivery... Why? Please solve this problem... Because i like to shop on snapdeal and i want to shop... But i am felling helpless for unavilable this (Cash on dilivery) option... Before somtime i was used this site for shopping... And i fell great experience... So i want to know why i am not found this option on my phone number and my area pin number...

Order id [protected]
The product which i received was totally different with different brand. Than i raised a return request for refund and mentioned the issue properly with photos and a pickup was scheduled by ecom courier but the pickup was declined by your courier boy as the product was different and he suggested me to contact snapdeal to send an email to their manager in the hub regarding the same to pick this exception. I have contacted snapdeal via whatapp and by email regarding the same but they gave no satisfactory response. Even snapdeal's whatsapp helpline executives reply after 10-12 minutes after each message i sent.
So, snapdeal is not cooperating with me and this company don't want to pick this product

Dear sir
I am not cancel my order your team was cancelled my order last five days ago your delivery boy call me for pick order regards by he will not come than 2 day after he will again call and same issue he will not come your team send me my otp number by delivery boy not come than i am calling your team he will asked your order delivered within 48 hours than next day my application show me your order has been cancelled and customer not available bt he will not contact me

My order number [protected]
Nokia 105 ss-2919 pink

Sir, i am s. Govindasamy. I cheated from your company brokers for lucky draw. I losed 2, 80, 000/- amount. Your company employees not responding to my complaint. I was sent lot of mail's to your company email id. But still not respond to me. So, please kindly refund my money. Please contact to me. My number [protected]. I have all receipts according to your transactions.

I ordered two different pair of shoes from snapdeal on 3rd of june 2020. Snapdeal promised me product will be deliver on 10th june which is not happened, then again postponed the date to 13th june, again not delivered my shoes. Again postponed the date to 16th june and same as not delivered the product.
Sincere request to you please take action against snapdeal which is totally fraud.

Sir today (16/06/2020) morning some one call me and tell that i won a contest while i book a product from snapdeal and they said that i won rs 1260000 in the form of a tata safari car and ask me to pay 3500 as a registration fee. I paid that amount to account [protected] account holder viswajit bhera and he gave me some photos and called the md of snapdeal branch. He also give some doccuments such as his id adhaar driving liesence shoown on the below. He convinced me that he is from snapdeal and i won their 1st price. I paid 3500 and after they contact me and tell that they are ready to send 1260000 to my account but i have to pay rs 18900 as the tds applicable in india 1.5%. Then i havemy own doubts and i ask them to refund my money but they don't give my money they cheated me. Please do remedial actions against them

I ordered Three Books from Snapdeal on 8 June 2020. On the website it said easy return and no where it mentioned about no return only replacement but when I received the Books they all were Pirated/cheap quality and One of the book was even secondhand(someone used it) and I urged for Return but it said now only replacement can be initiated, Return in invalid. I asked for the customer care about the issue they too said that Product is only applicable for replacement only and it was mentioned on the website product description. When I asked they to show me where it is mentioned they refused to show me.

Three Books:
The Palace of Illusions. order Id : [protected]
Mastery. Order Id : [protected]
Alchemist. Order Id : [protected]

All Books are Pirated, Cheap and bad quality.

I intend to return the books and wish to get full refund.

Sir i have received a message for lucky draw from bp-655556 "congrats, dear sir you have selected 1st prize in mega offer day snapdeal in company. This is valid today contact. [protected]" and calling me by a person who identify himself as snapdeal employee he asked to me for taking a prize for lucky draw first prize as a safari vehicle or money instead of the vehicle, and also ask me to send 🔙 them my adhaar card and photo.
Sir now i want to know that it is real or fraud if it is real please contact me
Yours faithfully
Md abdul latif

This is to complaint about the service provided by snapdeal, as they have no shame to actually understand if the customer is happy or not!!
Ordered a writing tablet for my nephew but unfortunately due to covid-19 he was unable to visit us. The product was delivered to me on 11 may 2020, to which i requested a return on 12 may 2020.
Knowing the fact that could take more then there normal return time, i waited for 7 days.
They are continuously neglecting the customer request and keep on saying that we have rescheduled the return and thier courier person will pick up the package in 2-3 days... But it’s high time on. Today on the same date 12 th i had issued a return request last month.
They haven’t send any one from past 1 month now. It’s a shame how snapdeal is working carelessly and not caring about their customer satisfaction.
Had talk with their case manager
And others like.. Tamanna, karan garg and jaspreet. Each of the customer care team member is useless.
Had the worst experience ever online!!!
Would never recommend snapdeal to any one regarding anything.

It's been years and i have complained about it before too and later fou d this site to officially complaint.
I purchased pendrive and data usb and i returned the product. They said i would get the refund but i didn't. I called the customer support they asked me to provide my account pdf i sent them, fraud people still didn't refund. Don't believe them. They cheat you to core. They will not even response. I have attached pictures also. Please take action.

Finally I got the refund for my above order no which was divided between two suborders, I got the refund for one earlier and for second suborder no [protected] I got the call from snapdeal after so many days, otherwise everytime it was computerised voice because of lock down maybe, person from customer care explained to me I will get my amount in two installment because of two different suborder no, it's under observation, I will get my amount back for second suborder within 24 hours, it's better some body is explaining it to you instead of that irritating computerised voice massages, today in the evening I got the massage from my bank I got my remaining 769 rs back, finally though it took almost one and a half month but I got my amount back, good luck to snapdeal.

My complain is regarding my suborder no [protected], i ordered 12 bottles of kayam tablets, worth rs 1539, my order no was[protected], which they them selves divided between two suborders, one is [protected] worth rs 770, and second is [protected] worth rs 769, i don't know why they did this, but i got only one pack of 12 nityum tablets worth rs 378, i didn't get any other pkt and for that one pkt i paid 1539 rs thinking it's my complete order, though size was looking quite small, i kept the pkt that way and returned it as it was, i paid 1539 rs togather that is visible from the photos of the product bill, and i returned all 12 pkt of nityum, then where comes the question of 6 seprate bottles of kayam teb which they never delivered, after requesting so many times no responce, when i put my complain they changed the status to received the product suddenly, today they return me only 770 rs and still showing second sub order no [protected] pickup unsuccessful, their customer care person called me i explained it to him i didn't get any second pkt, if they charged it togather how come they are saying they received suborder no [protected] and second is unsuccessful, it doesn't make any sense, i didn't get second suborder seperately, i got only one pkt for that i paid 1539 thinking both the suborders are togather. Instead of returning my complete amount they are behaving so unprofessionally, and totally ignoring the printed amount on delivered pkt, snapdeal has changed so much it's not a trustworthy site any more, i only want my remaining amount of rs 769 for the suborder no [protected], because i didn't get two seperate pkt whatever one pkt i got and paid 1539 for that, if they charged togather then why they are dividing money into two parts, it's really unfortunate you started as promising site but where you have come, cheating and confusing customers for their money is it our fault to think snapdeal is a reputed site, their is a huge difference between snapdeal and other shopping sites, they are so professional, incase sometimes it's late but never ever like this it's almost one and a half month, and i got only half amount back.

पलक दयाशंकर मिश्रा को 27 तारीख को मेरे पास कॉल आती है और बोलता है कैपिटल सफारी कार 1260000 के जीत चुके हैं फिर मैं मना कर देता हूं फिर से यह कॉल 2 तारीख को आती है आलोक कुमार सिंह के...