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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 43

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B
Badri Kunjoottan
Jul 19, 2020
Resolved
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Daya shankar mishra named senior executive of snapdeal said i won a tata safari car and asked to sent 2200 rs to claim the reward. But didn't get any money or car. He sent his details like adhar pan etc. To me. If you don't had such reward programme snapdeal is responsible for our lose. Kindly check about the fake lucky draw.. And punish the fraud daya shankar misra..
Aug 10, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2020
Snapdeal.com Customer Care's response
Hi Badr!

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal
Today, I got a call from Snapdeal lucky draw said that i got mahindra xuv500.The name who call me was diyashankar mishra.He said me to pay the TDS charge for 9500.I asked him to show the details of him.He send his adhar, pan card, job card etc..after that he call again and again to pay for it... Please Arrest him...
Snapdeal.com Customer Care's response, Feb 25, 2021
Verified Support
Dear Anju,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
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    M
    Ming Taku
    Jul 18, 2020
    Resolved
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    Respected sir,
    I am in a deep sorrow to say that i was looted 34000 by the snapdeal company on 13th if july. A message came to me saying that i have won mega snapdeal lucky draw of 12, 00, 000. So i was asked to transfer 2500 at first and was asked ti transfer 12, 600 for the tax as my account never experienced bulk transfer. After that a message came to me transfer 18, 900 saying that gst charged have been applied. But again asked me to transfer 25, 200 so i was dumbstruck and i asked them for refund but they but asked me to transfer 12600 for the refund process... But i refused. They never refunded but still have the courtesy to call me and ask for more money. Today is july 18 and still they are calling me.. What to say to their guts.

    I complaint against snapdeal company because they are giving are information to them. I think they are getting commission from them or they are sharing the profit. We trust the company and are disclosing are information but they take it and use our infirmation to loot us. And always says don't take call from fruads but how are to know if they are fruads because they use the company id.

    Plz sir look into this.. And take legal actions for making us fools.
    All the information shall be given below
    +3 videos
    Aug 13, 2021
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Jul 20, 2020
    Snapdeal.com Customer Care's response
    Hi Ming!

    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

    Thanks,
    Team Snapdeal
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      R
      Rishabh2512
      Jul 18, 2020
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      I have ordered two products on 8 july and 10 july both were supposed to delivered on 13 july but i only received one (The one placed on 10 july).
      I complaint to snapdeal on 14 july about the issue but all i am hearing is that i have to wait 24-48 hours more.
      Jul 18, 2020
      Complaint marked as Resolved 
      worst service
      Snapdeal.com customer support has been notified about the posted complaint.
      Hi Customer,

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
      this snapdeal son of ### totally fraud company worst services
      Snapdeal.com Customer Care's response, Jul 20, 2020
      Verified Support
      Hi Karna!

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
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        S
        shyamaprasad mondal
        Jul 17, 2020
        Resolved
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        Address: Uttar prodesh,satna

        Your company is a person, his name is ram prokash patel, (Senior executive) cheated with me, rs. 8200 / -, i got a reward for that. - submit
        Aug 7, 2021
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear Shyamaprasad,

        Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

        Regards,
        Team Snapdeal
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          S
          shivaprakash bhikshavatimath
          Jul 17, 2020
          Resolved
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          Resolved

          Address: Snapdeal, Jasper Infotech Pvt. Ltd., 246, 1st Floor, Phase 3, Okhla Industrial Area, New Delhi 110020, India

          I have dropped 20 mails to snapdeal support team. Every same reply saying we are tracking proof of delivery. It's been three months. This is not the way you handle issues. Please refund my money since order not received
          My mail is shivu.[protected]@gmal.com
          My snapdeal order id is [protected]
          I had ordered Brass Nandi Cow Statue with Beautiful Carving For Religious and Dexorative Purpose Home Décor
          Aug 5, 2021
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Jul 17, 2020
          Updated by shivaprakash bhikshavatimath
          My complaint is not yet resolved
          Verified Support
          Jul 20, 2020
          Snapdeal.com Customer Care's response
          Dear Shivaprakash,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

          Regards,
          Team Snapdeal
          Verified Support
          Jul 20, 2020
          Snapdeal.com Customer Care's response
          Dear Shivaprakash,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
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            M
            Mirzaminnu
            Jul 16, 2020
            Resolved
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            Resolved

            Fake messages and calls coming regarding the order done on snapdeal. And they demand money. How they got name and address of me which i provided to snapdeal for the delivery. This company is irresponsible and irrelevant towards costumer privacy and safety.
            Aug 7, 2021
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear Mirzaminnu,

            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

            Regards,
            Team Snapdeal
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              H
              Hakm lokhandwala
              Jul 16, 2020
              Resolved
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              Address: Badnawar

              Kya huwa mere return pardsal ka mera boht dimag khrab ho raha hai na snapdeal customer ko call leg raha hain
              Main aaj ke baad snapdeal se koi iteam purchase nahi karunga aaj dekhliya maine log bht sai bolte hain snapdeal ke bare main aaj pata chala mujhe aap ne galt iteam bheja hain mera bht dimag kharab ho raha hain na replay a raha hain na iteam return ho raha hain
              Aug 7, 2021
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Jul 16, 2020
              Updated by Hakm lokhandwala
              Kya huwa mere return pardsal ka mera boht dimag khrab ho raha hai na snapdeal customer ko call leg raha hain
              Main aaj ke baad snapdeal se koi iteam purchase nahi karunga aaj dekhliya Maine log bht sai bolte hain snapdeal ke bare main Aaj pata chala mujhe aap ne galt iteam bheja mujhe mera bht dimag kharab ho raha hain kyo logo KO bewkuf banate ho
              Verified Support
              Jul 18, 2020
              Snapdeal.com Customer Care's response
              Hi Hakm,

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
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                R
                Rishi Pab
                Jul 16, 2020
                Resolved
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                I got a message from bg - snapbz stating that "dear customer you have won2nd prise in snapdeal company. Your prise is swift dzire car (8.20lac) more information visit - http://shoppindraw.com
                Call - [protected]

                Request snapdeal to handle this fraudulent act.
                I got a call from a number representing snapdeal about the lucky prize from this number : +91 [protected].

                Request you to investigate and retain your reputation
                Aug 10, 2021
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 17, 2020
                Snapdeal.com Customer Care's response
                Dear Customer,

                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                Regards,
                Team Snapdeal
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                  B
                  Benjacob
                  Jul 16, 2020
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                  Congrats! You are winner of snapdeal online shoping company. Yoyu won (Tata nexon) or rs 890000. Service charge 6200 applied. For any details contact us:-[protected].
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Jul 16, 2020
                  Updated by Benjacob
                  Please update if it's from your company
                  Dear Customer,

                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                  Regards,
                  Team Snapdeal
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                    C
                    Chäudhäry Sääb
                    Jul 15, 2020
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                    Address: Dwarika sec17 new delhi

                    Congratulations for snapdeal online company l. T. D. Bumper dhamaka lucky draw contest happen and you won 1st prize tata nexon car and market price 6, 40, 000 winner lucky coupon no:-7575 for any detalis cont-[protected] gm no-[protected]
                    Snapdeal.com customer support has been notified about the posted complaint.
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                      S
                      Shubhangi Hadawale
                      Jul 15, 2020
                      Resolved
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                      Address: Snapdeal

                      Hi i am shubhangi and i am from mumbai as i have did shoping from snapdeal but there was no offer related to car it was just an photo frame offer which i get.

                      Today at 11.30 i received cal from unknown person and he was from jharkhand he said i won car of tata for the same reason i have to pay 6500 and he needs my details bank account details. But i denied and said m not using online payment system. Si he said got to the bank and deposit the amount also i recorded his call so which m sending and i want to take and action against that kind of people who was using snapdeal co name and chitting with ur customer... If it happens again i lodge police complaint against the company
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 16, 2020
                      Snapdeal.com Customer Care's response
                      Dear Customer,

                      Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                      Regards,
                      Team Snapdeal
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                        M
                        Manjitji
                        Jul 14, 2020
                        Resolved
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                        Address: Kala Sanghain Distt Kapurthala

                        Order id: [protected] (1 item) ink printer of epson l3110
                        Placed on 11 jun, 2020
                        Payment 749 rs
                        Sir
                        Above my order i order give 11 june 2020 from gift card and my card no is [protected]. Company tell me that order had delivered at 28 june 2020 but i don't resewed the order because 28 june 2020 was sunday and sunday my office was closed and i complaint the snap deal website but result is zero. And i track my order in snap deal login and result is delivered i attach this pic.
                        Thanks
                        Manjit singh
                        Vpo kala sanghain distt kapurthala punjab pin 144623
                        [protected]
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 16, 2020
                        Snapdeal.com Customer Care's response
                        Dear Customer,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                        Regards,
                        Team Snapdeal
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                          S
                          Jul 13, 2020
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                          I got a call from snapdeal and asked me to go to the link which they provided. Snapdeals.net.in.

                          Asked me to rs. 4150 to get cash or car is that correct
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Hi Seema!

                          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Thanks,
                          Team Snapdeal
                          Hi Seema!

                          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Thanks,
                          Team Snapdeal
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                            T
                            Tahseenuzair Uzair
                            Jul 12, 2020
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                            I placed an order for oxymeter received a thermometer asked for a return the pick up was scheduled and now it shows unsuccessful need a re pick up
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Hi Tahseen!

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
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                              C
                              Complied
                              Jul 11, 2020
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                              Address: 14/144 Flat No. 703 Ratan Esquire Chunni Ganj kanpur 208001

                              Https://m.snapdeal.com/ryc?subOrderCode=[protected]
                              Snapdeal.com customer support has been notified about the posted complaint.
                              https://tracker.shadowfax.in/#/

                              Return request has been received for VIP Frenchie M.. with [protected] from Snapdeal. Schedule at https://tracker.shadowfax.in/#/track/b'319197D0DAC7DB5AC72ED165B0239716...

                              Your VIP Frenchie M.. from Snapdeal will be picked today by rider[protected] PIN 1906). Keep item(s) & tags ready. Track https://tracker.shadowfax.in/#/track/b'319197D0DAC7DB5AC72ED165B0239716...

                              Your order VIP Frenchie M.. from Snapdeal has been picked. Visit https://tracker.shadowfax.in/#/track/b'319197D0DAC7DB5AC72ED165B0239716... for Details and Acknowledgement Slip

                              Your order VIP Frenchie M.. from Snapdeal has been picked. Visit https://tracker.shadowfax.in/#/track/b'319197D0DAC7DB5AC72ED165B0239716... for Details and Acknowledgement Slip

                              Already given them star rating review against products with full clarification mention at the web site hyperlink

                              Hi Hina, We hope you had a great shopping experience for VIP Frenchie Multi Brief... Please rate us. www.snpdl.in/kcitrxyfa
                              Snapdeal.com Customer Care's response, Jul 14, 2020
                              Verified Support
                              Hi Customer!

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
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                                B
                                barkha20
                                Jul 11, 2020
                                Resolved
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                                Resolved

                                Website: www.snapdeal.com

                                I ordered two bedsheets but received only one and the order status shows delivered for both the products.
                                For one of the bedsheet, i got the message about the delivery but i did not receive any call from their side and they claim it is delivered. I ordered it on 2nd july and the message came on 8th july 2020 around 6 pm but no product is delivered.

                                I raised the complaint at the help centre of snapdeal on the same day and still did'nt get any response from their end. No body is picking call in their office. I therefore request you to look into this matter by making them either deliverthe order or refund the amount which is rs. 499.
                                Jul 11, 2020
                                Complaint marked as Resolved 
                                After several attempts of call and mails, finally the product got delivered.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Jul 12, 2020
                                Updated by barkha20
                                The product is delivered.
                                The issue has been resolved.
                                Thanks
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                                  S
                                  sebypa59
                                  Jul 11, 2020
                                  Resolved
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                                  Resolved

                                  Address: KOOVAPPADY PERUMBAVOOR ERNAKULAM

                                  I had placed order for 3pack of natural healthcare levenum for all types of liver diseases for an amount of rs 1499/- vide order id [protected] from snapdeal.com on 11.06.20 and i had prepaid rs 1388/- as they provide rs119 discount.
                                  But i had received only 2pack on 19.06.20 and i had informed them the shortage at the moment of receipt. They asked to return the product. As i was continuing the medicine i was not able to return. And secondly i had fear that i will not get refund even if i return, as this item is non returnable item and no window of return approval in snapdeal.com site was received at the time. The same was intimated same by email.
                                  I requested them to send the shortage one bottle pack and informed the courier charge if any will be prepaid by me.
                                  They didn't send the shortage one till the time even though many request has been placed by me.
                                  I think this is their usual practice to send the shortage by giving discount.
                                  Necessary action in this regard is solicited
                                  Aug 15, 2023
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Hi Sebypa!

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
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                                    T
                                    THAHIR ASHRAF
                                    Jul 10, 2020
                                    Resolved
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                                    Resolved

                                    Address: i think north sides

                                    Yesterday i recived some coupon and letter from snapdeal via post. Today i received call from someone in the morning they said you win 10lacks by this coupon. They ask bank account number and also they said i need to pay 5000 in their account number name. Mukesh kumar
                                    A/c. [protected]
                                    Ifsc. Sbin0001242
                                    State bank of india
                                    Their phone number is [protected] is this fake i know please take an action from your company
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 14, 2020
                                    Snapdeal.com Customer Care's response
                                    Hi Thahir!

                                    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                    Thanks,
                                    Team Snapdeal
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                                      charudatta salunkhe
                                      Jul 9, 2020
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                                      I ordered 2 products from snapdeal and paid online. But snapdeal delivered only one of it. They labelled bill of both on the box, but inside box only one product was packed. I tried hard to contact customer care and raise my concern but no one from snapdeal paid attention. After so many attempts I got same reply at support messages every time. There is no option to call them. I think either no customer care department exists or they want to cheat.
                                      Snapdeal.com customer support has been notified about the posted complaint.
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                                        Sayan3
                                        Jul 8, 2020
                                        Resolved
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                                        Resolved

                                        Hello,
                                        This is my following details of my concerned

                                        Registered mobile number on snapdeal : [protected]

                                        Suborder i'd -[protected]
                                        Order i'd -[protected]

                                        Product' s name - peshkar digital alarm clock

                                        Customer's name - sayan pratihar

                                        Complaint :

                                        I got a totally different item from the product's description, then i raised return request mentioning the problems,

                                        After approval courier partner ecom express is assigned to pickup but the pickup agent is continuously rejecting my return pick stating product's verification doesn't match although i raised my return request for getting a different item and my complaint was 100% correct.

                                        So far 3 times the pickup agent refused to pick up giving the statement as product's image doesnt match, unable to do quality check.

                                        And also inform me that if they get a statement by mail from the snapdeal as the return pickup is for ' different received product' then only my return would be picked up otherwise not.

                                        I am continuously trying to explain my problem to the snapdeal customer care support but getting no useful response from their end,
                                        Also they are not taking any action on priority to my complaint.

                                        Finally i just want to say that my pickup must be done immediately or provide me the alternative mode to send the return by myself, to get refund.

                                        Please 🙏 do value your customers
                                        Jul 17, 2020
                                        Complaint marked as Resolved 
                                        Product picked up, got my refund
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Jul 12, 2020
                                        Updated by Sayan3
                                        Please do response to my concern
                                        Jul 15, 2020
                                        Updated by Sayan3
                                        order I'd -[protected]
                                        Product's Name- peshkar digital alarm clock
                                        Amount : 835
                                        Customer's name- Sayan Pratihar
                                        Registered email id - [protected]@gmail.com

                                        Kindly find the details and solve my issue
                                        Dear Customer,

                                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                        Thanks!
                                        Team Snapdeal
                                        order I'd -[protected]
                                        Product's Name- peshkar digital alarm clock
                                        Amount : 835
                                        Customer's name- Sayan Pratihar
                                        Registered email id - [protected]@gmail.com

                                        Kindly find the details and solve my issue
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