Snapdeal.com Complaints & Reviews

I am glad to be apart of snapdeal customer, but with due respect please over see the delivery boy, he came to my home to deliver my ordered item when i was not present in my home at that time, he called me in my registered mobile number, i told him that i am not present in my home right now so to please come tommorrow and i will keep the payment/ bill/ amount in someone hands so that someone could recieve the item and pays the amount in any absence of mine. But regret directly and shouted to that he will not do that and he will cancelled the order/ delivery and resend it to the product seller. I told him that i will complain againts him, but he said that many customers tells him but no one has ever recored a complain against him, nothing will happen to him. Saying that he stucks my phone down. I would like to mention that the delivery boy is dipak das, phone no.[protected]. State - assam, district - cachar, silchar - 788006 and this is not the first incidents. I value your service. Courier : xpressbees, delivey boy name : dipak das, phone no. : [protected], my tracking no. :[protected], product details (Which i ordered from snapdeal as cash on delivery) : admi square 32gb usb 2.0 otg pendrive, suborder id : [protected], amount was : rs.258.00

My order of 12 bottles of kayam teb order no [protected], it was one order they themselves divided it between two suborders, first is [protected], second is [protected], I didn't ask it, but when they delivered the pkt of wrong item, they charged money for both suborders, which is clear from the screen shot of bill I sent you, it means no seperate order was delivered, after putting my complain only, next day they admit to receive the pickup of suborder no, [protected], if I paid to gather 1539 rs once how come they delivered me seperate sub order no [protected] which they are claming pick up un successful if they charged together it means that's the small pkt of wrong items consists of both suborders, agan they are saying we will pick up second order, snapdeal is expecting me to produced second order worth rs 769 if they charged together how come they are asking pickup of second suborder, if they got the pkt that is the complete pkt, price is mentioned over it that is 1539, by packing size also it's evident that is made for twelve small pkt of wrongly delivered items, it's so frustrating it's been a month I am asking them to return my amount, firstly they deliver you wrong product then Hummiliate you again and again asking same question, weather you want to return the product, I want them to return my whole amount of 1539, if they picked up and received my order that is complete order they delivered me that only so what second suborder they are asking, they are behaving so sheepishly and torturing me, and harrassing me mentally.

Dear team

I just want to share you some details which i faced with snapdeal recently. Actually i ordered a boat speaker for 1400 rupees. The delivery boy delivered the product and i was very excited to open the box. First i opened the snapdeal cover which you packed exactly with bill. But inside the curtain box was opened already and the boat branded box was fully damaged there is no product inside the box actually i got cheated by the seller. Now i gave return request and person came to take return he told i can't able to take return the box is completely damaged and looks like very old. So you write a complaint to snapdeal they will take action against the seller. Now i am sharing few pictures of the box and accessories which i have received. You can also see the box which i received is fully damaged. Please take a necessary action. Thank you.

Regards
Priya

Cal a comming lucky draw jharkhand head quater he called me you are winner a car yu pay 3500 then i wiil send a car your add
His no is [protected]
This is a right no pls tell me

I had placed an order for a gas stove in nov. 2019 video order no. [protected]. The stove was never delivered but was told that the item is delivered. When the docket status was checked it showed that the item was delivered in mumbai, whereas am in hyderabad.

Had raised several complaints but snap deal staff are shameless and didn't provide any resolution.

My previous 2 complaints on this portal 2533426 & 2588322 have been closed without providing any resolution

Instead of my order no [protected]of 12 kayam teblet bottles of 30 teblets each worth rs 1538 they delivered me 12 pkt of nityum teblet each pkt had 10 teblets and was worth rupees 378, after requesting so many times to return it and refund my amount they arrenged pickup and claimed failed pick up no body came, after so many attempts oneday same person who delivered me the product came and picked it up, when i asked about pickup slip he said you will get the massage, but my account showed failed pickup, next day i got the call from delivery, he asked me weather i have any pick up, i told him somebody from delivery already picked it up yesterday, he said it was me and that pkt is further connected, i saved his no which is[protected], but snapdeal refused to get the pickup and continuously asked me to return 6 kayam bottles seperatly first of all if you delivered me wrong product how can i provide you original one, i sent them the pictures of wrong deliver same day i got them, but thei needle got stuck at one place, now i have no product my money is also got stuck with them, how big the amount is that is not important but cheating tendency is scary, thay don't want to return my money and sent me the massage pickup failed if you want to cancel this return, i told them so many times but they are behaving like dumb and deaf

Offering fake deal wroth one crore on behalf of snap deal from phone number [protected]. Please take action against phone no.[protected]

This is about the Delayed Refund and mismatched data view in the mobile application.

Order ID: [protected]
This order worth Rs. 375 was picked up on 22nd May and despite being assured to provide the refund, there is no refund still yet. All queries have been clarified and can be found in the escalation ticket and recorded conversations with customer care. The Status in the Mobile still shows as "Order not picked up". I didn't even receive the message after the pickup was done.

Order ID: [protected]
This order was picked up on 31st May and fortunately, we have received a pickup message from ECOM. But the Order status still shows "Order not picked up". There is no sign of refund communication yet.

On the whole, I am not able to call Customer care as I don't see the option of calling. The Snapdeal account is my father's and I am complaining on his behalf as he is a senior citizen and is not aware of the process. The details of account can be fetched from the order IDs.

I have ordered, Xclusive plus Car Bluetooth Receiver (USB) - Pair with Home Theater, Computer. Compatible with All Android & IOS Devices Dongle Connector Adapter Audio Transmitter Wireless TV Pen Drive Jack AUX . and i return that product and i apply for refund and in during refund i put all the details bank details and all, during my refund a person name Aqib Azad has changed the details and put is account number and he refund my refundable amount 234 in his bank details i have the prove of that person which he changed my account number .His account details are below please solve this issue and teach a good lesson to him, it looks like scam and fraud during refund time . I appeal snapdeal to please look this case very seriously and solve my problem, hear my register details and order number.

Register email- [protected]@gmail.com
sub order- [protected]

item name-Xclusive plus Car Bluetooth Receiver (USB) - Pair with Home Theater, Computer. Compatible with All Android & IOS Devices Dongle Connector Adapter Audio Transmitter Wireless TV Pen Drive Jack AUX.

I have requested for a return as the watch is very fake, snapdeal requested me to send the watch through Post Office by registered post as their courier partner was unable to pick it up, i send the watch at the address provided by them and it was delivered on 24/2/2020. However, snapdeal refused to return my money till date even though i have contact them for so many times

I had purchased baidyanath chyawanprash from snap deal it cost me ₹523/- after that when i opened the parcel tha amount on the product i saw was ₹325/- why r snapdeal taking too much money for the lesser amount of product. ₹198/- was extra taken from me i need some answers or i'll b moving to the consumer court for this fraud. It's nearly ₹200/- pls need a reply. I have send a message via whatsapp to snapdeal with all the details
Thulasi venugopal :[protected]

I orders to snapdeal for ncert bhugol sets of 6 to 12 books.
Snapdeal shows the prove 1800, i paid after discount 855. But when i received tho books, books value is only 635.00.
I immediately request for return on 10th may same day.
My item was picked up by delivery boy on 16th may.
But the site and company didn't show my item received yet till 31st may.
I requested them many time for refund
They continually want 24 to 48 hours since 16th may.
But they didn't refund my money.
And many days they don't talk or don't take my message.
They daily misguided me since 16th may. And not refunding my money.
Prakash chandra upadhyay
Con no. [protected]
E mail
[protected]@gmail.com

Dear sirs,

I requested philips 4011 beard trimmer (Black and red) on 30th april 2020 (Order id - [protected]). I received my product on 11th may 2020.

The product parcel was tampered very smartly. When i opened that product, the beard trimmer is not reliable. It looks duplicate product.

Therefore, immediately i sent cancellation request (Within half an hour).

I am getting messages that they will arrange pick up within 2-3 days. Same email i am getting from them after 2-3 days. As of now they have sent 4 emails (Name - manish kumar, shivam rana, prashant sharma, satish prasad).

I need my refund back because i have spent 1898 rs. Cash. Their customer care number is not familiar i have called so many times, it is messy and wasting of time. I have already spent so much time behind my refund.

Therefore, please look into this matter urgently and arrange my refund.

Regards,
Reena

Dear sir/madam. I am ordered oforio salted almonds 1 kg and you delivered empty package parcels have and it looks like package opened and repacked and request you to perfectly check and provide me information about package packing and you can take legal actions on missing almonds inside of package box order id [protected]...

Mujhe fake call aya ki apne jo shoppin ki usme apke lucky drow se safari car khuli or 12 lakh b apko uske liye 4300 payment jma krana pdega bad me apko milegi ye no.[protected]

Sir i m vijay kumar
Maine sanepdeal se online prepaid parsal order kiya tha jo ki 4 may ko dilever kiya gaya
Or hame abhi tak nahi mila hai
Maine sanepdeal me complain bhi kiya lekin abhi tak koi solution nahi hua or delivery boy ko call karte hai to vo call kar deta hai
Please sir help me
My order number
[protected]
Traking i'd number.
[protected]
My contact number
[protected]

5500 rupees fraud

I have gotten call that i had won a tata motor car or 12, 60000 but conditions visit that for car I have to give 6100 andcfor money I have to give 3500.so i deny him but la eant to say be aware of this type of Ford.

Dear sir,

I would like to bring notice, i did my book ordered when i recieved the book packet. I saw one book was missing in my packet. I have raised a request for return order but till now no one is visiting my home for collect packet.
I am very fedup with your service and going to other online company.

Suborder id -[protected]

Request you to please do the needful other waise*i will highlight on social media*

Thank
Ph-[protected]

Respected sir/madam,

I mr bapi roy ordered a product from snap deal on 7th of march 2020. But till now i don't received my item. My order id - [protected] and my contact no is [protected]. I am very worried about this matter. Also they are debeted on the amount. The snapdeal representative person told me that please do not worry we are working on this matter. One of representative told me that in the month of 14th may 2020 they will delivered but i didn't received. 2nd time they told me that on 23rd may 2020 but i did not received 3rd time they told me that on 26th -28th may2020 they will delevered. But i don't believe on that mantioned bellow dated they will delevered or not. They told me on baba express courier services delivered my item but one of executive of baba express call me ([protected]) he told me he is a baba express executive, but on truecaller showing another name. He told me on friday in between 2-3 day's they will delevered. But till now i don't received my item. So many times so many numbers they are calling me and told me i didn't worried they are working. But i don't have any confidence there works. Today i called on baba express content no ([protected]) and told him to please delevered my item as early as possible. The executive told me that today is sunday so that they do not delevered today after 2-3days they will delevered. Also behaving rudely to me. But on sunday i received a product from other company. After that i text a wattsapp on snapdeal watssapp messagers to call back to me. Than after on on snapdeal executive mr. Roshan kumar told me that my item is not reached on my destination that is in agartala. But baba express representative told me that my item was in agartala. So i didn't get any proper clearrefication. I think the snapdeal executive and baba express executive are cheated me.

So, sir i am requesting you please you are looking into this matter so that i am thankful to you and also i am requesting you please do some needful as early as possible.

Regards
Bapi roy
[protected]