Snapdeal.com Complaints & Reviews

Address: Snapdeal, Nalini Ranjan Avenue, Basantalal Saha road, New Alipore Kolkata West Bengal 700053, Kolkata, West Bengal, 700053

Today i received a post from snapdeal pvt limited, nalini ranjan avenue, basantalal saha road, new alipore, kolkata - 700053.
Letter says that i have won prize money of rs. 1lakh + a scratch card. Scratch card shows additional winning 10lakhs. Total 11 lakhs. They have mentioned not to contact company, insteas contact their number [protected]. From further enquiry i came to know that its a fraud occuring widely in the name of sanpdeal. Please take necessary action.

Apr 20, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Order id. [protected]. The merchandise received is not as per pictures shown. The stones i have received are all pale pink plus i had ordered a cushion cut which i never received as you can check from the images i have sent you earlier.
You haven't even bothered to arrange to pickup the returns and check it yourself. How will you know the difference what i'm talking about. You should protect the buyers from getting cheated.
I have added the picture shown on the website for comparison of what i have received. The highlighted cushion cut stone i never received.

+7 photos

Apr 18, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

I recieved a call on morning in 17th March, 20
And after that the person told me that I had won a swift desire car of 7, 95, 000. First puchha wo mujhe ki car chahiye ya cash toh hum bole car toh registration ke kiye 4600 la demand kiye to hum diya fir NOC ke kiye 8500 manga toh hum nhi diya.
Fraud call contact no. [protected]

Apr 20, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Manager Hotel India House Mcleod Ganj Upper Dharamshala Distt. Kangra Himachal Pradesh, Kangra, Himachal Pradesh, 176219

I have ordered ridhim torch 10w but you have sent me such a normal torch jy i dont know what is that. Very cheap item. It is not more than rs-100/- it is totally different. How you can send a item which is not orderedkindly don't cheat your valuable customer like this. Kindly pick you product anda make my refund as soon as possible. So that in future i will take care of myself about your fraud. You should not do this particularly with the people of himachal pradesh.

Apr 16, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

Snapdeal.com Customer Care's response Hi Ramesh!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

View replies

D

Dipali Nikam

Mar 16, 2020

Today I received letter in which mentioned that i am selected in lucky draw on Snapdeal anniversary celebration contents and I win 1, 00, 000 rupees so I just want to know that is it true or fake

note received the product what I have ordered - Comment #3662730 - Image #0

Reply

Snapdeal.com Customer Care's response, Mar 16, 2020

Verified Support

Dear Dipali,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Badarpur assam, Karimganj, Assam, 788806

Website: www.snapdeal.com

Snapdeal very poor disgusting service i ordered a product from snapdeal 29th feb today delivered time but their delivery boy says 1st 11 am today he can't but when i was angry than say ok i will delivered 11.45 but till now no response again i called him he say no time to deliver & disconnected my phone snapdeal & their service raugh poor 3rd class service order id [protected]

Apr 14, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Mar 14, 2020

Snapdeal.com Customer Care's response Dear Customer,

As checked with the concerned team. The item has been delivered to you.

Regards,
Team Snapdeal

View replies

N

navas2512

from Powai, Maharashtra

Mar 19, 2020

I have received a message from snap deal with a certificate of prize of wiining a Mahindra SUV 500. Kindly verify the genuity of the message.

delay in delivery - Comment #3664732 - Image #0

delay in delivery - Comment #3664732 - Image #1

Reply

Snapdeal.com Customer Care's response, Mar 19, 2020

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Flat no 15 silver point apartment A-wing, Silvassa Vapi Rd Silvassa dadra nagar haveli, 396230

Dear sir mai mehboob noori silvassa se sir 28 feb ko mujhe phle 1 message aya phir kuch der baad call aya or bola ki mai snapdeal se baat kar raha hu mera name nitin kumar h aap ne jo snapdeal se shoping kiya h us me aap ka name lakcy drw me nikla or first prize care ya paise lena h to rs 14, 85000 aap ko milega aap apna account details mujhe whatsapp kijiye jab mai ne apna ac de diya to kuch der k baad bola ki rs 8500 hamare ptym me daalye...

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

3 Comments

Today 5th of March 2020, I received an SMS and later A phone call from one of the officials of snapdeal, who sent me his ID proof including the details of his aadhar card through watsapp. I was informed of a prize Money Rs. 12, 60, 000 or a Tata stroma car, for which I was asked to send Rs 6500 as registration fee, when I send this amount I received a phone call from the MD of snapdeal saying my transaction of the prize MO ey is ready but...

Helpful

Found this helpful?

1 Comment

Address: Moti bazzar, Sangrur, Punjab, 148023

Hii sir I m Ajay kumar sir ajj mujhe call aya ki mai tata nexon jeeta hu or uske baad mujhe pese dalne ko bola gya mene 6500 dal dya uske baad 19000 GST dalne ko bola mene wo bhi dal dya abb wo tts dalne ko bol rahai hai 38000 rs sir eska solution btao help me agent ka naam hai alok kUmar singh I'd no [protected]

Apr 12, 2020

Complaint marked as Resolved

Mar 04, 2020

Updated by Rahul Sem Uno ne mujhe payment ya car ka option dya tha mene payment bola

Verified Support

Mar 12, 2020

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
Today i received a letter and card to strach in which it is stated that i won rs8, 40, 000/-.in that letter there are few numbers to contact. After surfing internet about the same i contacted the person name alok kumar singh who is a snapdeal executive. He asked me to transfer bank charges of 8500/- in order to claim my prize money. I have done it. After that again he asked me to transfer 16800/- in order to get the money into my account. I have it too but i didn't get that prize money. Again he sent some pdf stating rbi saving to current bond charges 32500/- need to be paid as it is huge amount. Please help me in this regard

Apr 3, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2020

Snapdeal.com Customer Care's response Dear Bharathi,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

View replies

M

Manojrathor

Mar 3, 2020

Hello sir please solve my issue, i order ambrane powerbank and i got other power bank in my order help me for refund in snapdeal

received a register post with letter and coupon card from snapdeal - Comment #3656061 - Image #0

Reply

Snapdeal.com Customer Care's response, Mar 3, 2020

Verified Support

Hi Manoj,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

S

SNEHA WONDERS

Aug 27, 2020

𝘽𝙀𝙒𝘼𝙍𝙀 !!! 𝙊𝙁 𝙎𝙉𝘼𝙋𝘿𝙀𝘼𝙇 𝙁𝙍𝘼𝙐𝘿𝙎...

My Dad Got cheated in the name of a 𝙎𝙉𝘼𝙋𝘿𝙀𝘼𝙇 executive named

"𝘼𝙡𝙤𝙠 𝙆𝙪𝙢𝙖𝙧 𝙎𝙞𝙣𝙜𝙝"

Hi guys, ...actually this week my dad has ordered a product from 𝗦𝗡𝗮𝗽𝗗𝗲𝗮𝗹 .
Three days back (𝟐𝟒𝐭𝐡 𝐀𝐮𝐠 𝟐𝟎𝟐𝟎) he got a call from this number "𝟔𝟐𝟗𝟎𝟒𝟔𝟏𝟖𝟑𝟒" saying that my dad has 𝗪𝗼𝗻 𝟭𝘀𝘁 𝗽𝗿𝗶𝗰𝗲 𝗼𝗳 𝗧𝗮𝘁𝗮 𝗦𝘁𝗼𝗿𝗺𝗲 𝗰𝗮𝗿...so he asked my dad to pay just 𝐑𝐬.𝟐𝟓𝟎𝟎 as REGISTRATION FEE. So that the car will reach out doorsteps within 24hrs it seems...so we thought its just that much so we didnt think too much about it n played the amount to an account he gave ...

After revieving the amount 𝗔𝗹𝗼𝗸 𝗞𝘂𝗺𝗮𝗿 𝗦𝗶𝗻𝗴𝗵 asked my dad to pay 𝐑𝐬.𝟑𝟎𝟎𝟎 i.e half of the 𝙄𝙣𝙨𝙪𝙧𝙖𝙣𝙘𝙚 𝙛𝙚𝙚...so my dad refused...but he kept on chasing us by calling n calling...he told that if we get this car even he will get a Bike as a gift from the company...then we thought it was genuine...n did the payment...

Aftr getting that amount he called my dad once again n asked him to pay 𝐇𝐚𝐥𝐟 𝐨𝐟 𝐭𝐡𝐞 𝐜𝐨𝐧𝐭𝐚𝐢𝐧𝐞𝐫 𝐜𝐡𝐚𝐫𝐠𝐞 𝐨𝐟 𝐑𝐬.𝟒𝟎𝟎𝟎...so we refused ...so what he did was...he asked us to pay only the DISEL CHARGE of 𝐑𝐬.𝟐𝟎𝟎𝟎 ...so we told him we don't want the car instead u better return our money back

...Then later he called n asked us to pay 𝙍𝙚𝙩𝙪𝙧𝙣 𝙛𝙤𝙧𝙢 𝙖𝙥𝙥𝙡𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙛𝙚𝙚 of 𝐑𝐬.𝟏𝟏𝟓𝟎...
By hearing this we got confused...n we thought it was genuine...n we searched in google too...but some of the reviews were positive...so we decided to pay the DISEL AMOUNT...𝐑𝐬.𝟐𝟐𝟎𝟎...

Aftr the payment he said the truck driver has left n he is on the way to our home...n he said he will reach the destination around 6 hrs...aftr 3 hrs...my dad got call from 𝐀𝐥𝐨𝐤 𝐊𝐮𝐦𝐚𝐫 𝐒𝐢𝐧𝐠𝐡 saying that the truck met with an accident with an autorikshaw so that truck driver has to pay 𝐑𝐬.𝟑𝟎, 𝟎𝟎𝟎 to the auto driver ...so he asked us to pay half of the amount i.e, Rs.15000... By hearing this we confirmed that he is an 𝙐𝙇𝙏𝙍𝘼 𝙁𝙍𝘼𝙐𝘿

""𝙂𝙪𝙮𝙨 ...𝙄 𝙝𝙤𝙥𝙚 𝙩𝙝𝙞𝙨 𝙁𝙍𝘼𝙐𝘿 𝙒𝙊𝙍𝙆𝙎 𝙨𝙝𝙖𝙡𝙡 𝙣𝙚𝙫𝙚𝙧 𝙧𝙚𝙥𝙚𝙖𝙩 𝙖𝙜𝙖𝙞𝙣..𝙨𝙤 𝙚𝙫𝙚𝙣 𝙞𝙛 𝙪 𝙧 𝙖 𝙫𝙞𝙘𝙩𝙞𝙢 ...𝙥𝙡𝙚𝙖𝙨𝙚 𝙙𝙤𝙣'𝙩 𝙨𝙞𝙩 𝙞𝙙𝙡𝙚...𝙡𝙚𝙩'𝙨 𝙧𝙖𝙞𝙨𝙚 𝙤𝙪𝙧 𝙫𝙤𝙞𝙘𝙚 𝙖𝙜𝙖𝙞𝙣𝙨𝙩 𝙩𝙝𝙚𝙨𝙚 𝙠𝙞𝙣𝙙 𝙤𝙛 𝙥𝙚𝙤𝙥𝙡𝙚...𝙨𝙤 𝙩𝙝𝙖𝙩 𝙬𝙖𝙩 𝙝𝙖𝙥𝙥𝙚𝙣𝙙 𝙩𝙤 𝙪𝙨 𝙨𝙝𝙤𝙪𝙡𝙙 𝙣𝙤𝙩 𝙝𝙖𝙥𝙥𝙚𝙣 𝙬𝙞𝙩𝙝 𝙖𝙣𝙮 𝙞𝙣𝙙𝙞𝙫𝙞𝙙𝙪𝙖𝙡 𝙞𝙣 𝙩𝙝𝙞𝙨 𝙬𝙤𝙧𝙡𝙙""...🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻

received a register post with letter and coupon card from snapdeal - Comment #3726029 - Image #0

received a register post with letter and coupon card from snapdeal - Comment #3726029 - Image #1

received a register post with letter and coupon card from snapdeal - Comment #3726029 - Image #2

received a register post with letter and coupon card from snapdeal - Comment #3726029 - Image #3

Reply

Snapdeal.com Customer Care's response, Aug 28, 2020

Verified Support

Hi Sneha!

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

Helpful

2 other people found this review helpful

2 found this helpful

2 Comments

Post your Comment

Comment Guidelines

I had bought two no. S titan watches from online portal of snapdeal in october, 2019 under handsome discount offer.in january, 2020, one watch shown some problem, when taken to titan store, they assured that the watch was fake and the warranty card was false. I had checked the second watch alsoat titan store after this incident giving the same result. When i made the complaint with snapdeal, they assisted to pick up the first watch and refund the money in time. But for the second one, after my repeated mails and phone calls to the customer care, they are scheduling pick up with such a courier that it seems clear that there is a pact between the courier and snapdeal for dualplaying with me and cancellation of pick up on weird grounds. Now, i have been harassed to highest limit calling and mailing them repeatedly and spending my valuable time. The most amazing thing is that the company blames courier and the courier blames the company when talking with me reg this and both assures to resolve the issue but don't do the same. Lastly, declares that i am not reachable on phone, not available etc etc as excuse of pick up failure while all calls in my phone are coming properly., i want compensation for this harassment since last one month. I wish that my complaint will get resolved soon.

Apr 7, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2020

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Mar 06, 2020

Updated by Hotel Issue Till date received no response from Snapdeal.

Verified Support

Mar 07, 2020

Snapdeal.com Customer Care's response Dear Customer,

We're working to get this resolved on priority. Appreciate your patience.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

I placed an order for a gas stove in nov. 2019 with order no. [protected] in sanpdeal from hyderabad. As per the transit docket no. The item never crossed mumbai, but snapdeal is claiming that the item has been delivered to me in hyderabad.

Multiple mails have been sent to them, but the analysts are so dumb that they reply back stating that the item has been delivered, without even bothering to check where the item has been delivered.

Snapdeal has been one of the worst company that i have dealt with.

A previous complaint raised on this platform with id 2533426 has been closed without a resolution.

Apr 2, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Flat no-402, R2 wing, Trinity Galaxy, Badlapur Gaon(W), Thane District, Maharastra., Thane, Maharashtra, 421503

Hi,

I have purchased product from snap deal from the starting date i am facing problem that date and time not saving when switched off and on the tv.

I have tried to contact digi smart customer care number:[protected] but no response from them always.

So that i have raised complaint with snap deal and they are simply saying that you have to take this issue with vendor. I need the solution for the issue. I would like to request you to align some engineer to visit home and check this issue and resolve.

Br//
Suresh kk
Mob: [protected]/[protected]

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

Snapdeal.com Customer Care's response Hi Suresh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Mar 09, 2020

Updated by Suresh Kalimuthu Hi Team,

Still i did not get the solution for the problem. When i can get the solution?

BR//
Suresh KK

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 788806

Website: www.snapdeal.com

Order id-[protected]
Awb no-[protected]
At 1st delivery me harresment huya bohot 2ndly gatiya product mila & 3rd refund ab tak nahi mila mujha so totally fake sevice fake promise fake product &also fake company big company small image very poor 3rd class service no value their words so dont do with your customers & seller v company ka jesi ha so what kind of service why consumer are harresment why i dont get good service why you are doing fake promise fake service refund dena me v itna late aur fast delivery to bohot dur ki bast ha

Apr 2, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

Snapdeal.com Customer Care's response Dear Tridep,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

View replies

S

Sehju

Mar 3, 2020

I have purchased Samsung level u wireless headphone but not work on last 2 month and not helpful your company I call try but not suppourt your company.my product available on warranty period but he is not responding for me.i am not happy for your company.give me best reply my contact.[protected] call me please

digital satellite finder - Comment #3656114 - Image #0

Reply

Snapdeal.com Customer Care's response, Mar 3, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have been getting otp’s constantly and i believe there is a security breach, that someone is trying to login to my id. I have been asking snapdeal help support to deactivate my account as i find it suspicious usage. But irresponsible snapdeal help team mentions they cannot help me out. I keep getting average of 15 otp emails per day.
I want to terminate my id from snapdeal as there is privacy compromise.

Apr 7, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

Snapdeal.com Customer Care's response Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Mar 03, 2020

Updated by PavithraHareeshL Hi Team,

There is no order placed, but I keep receiving OTP's non-stop from snapdeal.com. But I never request one. I get atleast 15 OTP's on an average for a day. I dont even know if there are any orders being placed with the same.

Thanks,
Pavithra Preethi L

Verified Support

Mar 07, 2020

Snapdeal.com Customer Care's response Hi Customer,

Please share your contact no., we'll get in touch with you regarding the same.

Thanks!
Team Snapdeal

View replies

P

patelsu49264660

Mar 3, 2020

Aja maje sms aya hai luck draw me ap mahindra xuv car jita hai kya e such hai ya wrong

repeated otps sent which I never requested - Comment #3655878 - Image #0

Reply

Snapdeal.com Customer Care's response, Mar 3, 2020

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

S

Sãçhìñ Thækür

Mar 3, 2020

Sir mere pas Snapdeal ki taraf se ek Lucky draw aya hai mene call ki to bol rahe the apko apna account number Dena hoga apke account me price amount ayega I don't no ye fake hai ya real please check

Reply

Snapdeal.com Customer Care's response, Mar 3, 2020

Verified Support

Dear Sachin,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: naharkatia gethupather VILLAGE P.O DIHING KINER, naharkatia gethupather VILLAGE DISTRICT DIBRUGARH ASSAM, Dibrugarh, Assam, 786610

Hello snapdeal replacing your order on snapdeal app my expected delivery date is 23 february but my order is cos the delivery date but i have not received my product in my doorstep and the delivery agent is not calling me and for delivery but on 21st it's going out for delivery but no one is calling me for delivery therefore i cannot expect the delivery please send my delivery as soon as possible order i'd:[protected]

Snapdeal.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: "jasper infotech pvt.ltd.,246,ist floor ,phase_iii,okhla industrial Koshipur West Bangal, Kolkata, West Bengal, 700003

I got a call from this number [protected] and he is told calling from snap deal office from kolkata. And told me you win the 5 lac rs lucky draw and for this you need get some registration with caution money and when i was denied he gave me the all my details which i was purchase from snapdeal.
Unfortunately i have deposit some some money when i told him to i have already register the police complaint against him.

But he still call me and given the some kolkata office.

Jasper infotech pvt. Ltd., 246, ist floor, phase_iii, okhla industrial koshipur west bangal pin code 700003
So request to please look into this matter.

Mar 26, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

View replies

S

Sathish Chandra

Feb 25, 2020

Sir that the Snapdeal had called us that they will give ₹8, 20, 000 to us or a car. So then we need to pay ₹4500 so can we trust this sir or whether it is a fake

Reply

Snapdeal.com Customer Care's response, Feb 25, 2020

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: High school road, 788806

Website: Www.snapdeal.com

Me tridip chowdhury order a satellite digital signal meter mode sf 675 & also request for urgent delivery 15th feb today 23th feb by ecom courier service promise date today but no value of their promise very poor eresponcible service so take action very poor service ecom mujha call v nahe kiya aur not contactabe show kar diya so plz take action against snapdeal & ecom service

Mar 27, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Snapdeal.com Customer Care's response Hi Team! Sincere apologies for the unpleasant experience, please share the order ID and we’ll help you out. Thanks! Team Snapdeal

Feb 25, 2020

Updated by Tridip Chowdhury Order id-[protected]
Awb no-[protected]
Snapdeal mannerless chitter fraud fake company ha koi v kave v snapdeal se koi v ches purchase mat karna fake promises karke consumer ko harresment karta ha gatiya company ha na humanity ha na saram esa business ha worst company ha

Verified Support

Feb 25, 2020

Snapdeal.com Customer Care's response Hi Tridip,

Sincere apologies for the unpleasant experience, please share the order ID and we’ll help you out.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411026

Hi team snapdeal,

This is in my reference to my repeated requests to you regarding fake iphone 6 supplied by you via invoice number s33975/19/286 dated 05-feb-2020.

I visited authorized apple service center in pune (M/s nyasa) for replacement of defective charger received along with iphone 6. To my surprise, please find the list of discrepancies that service center has highlighted in the phone supplied by you.

1. Brand new phone was purchased by me from snapdeal on 05-feb-2020, whereas service report shows date of purchase as 31-july-2015. A difference of 5 years.

2. I purchased this phone from snapdeal saying one year manufacturer warranty but apple is saying this phone is out of warranty due to point mentioned at sr. No. 1.

3. I purchased a original product from snapdeal with sealed packaging but service center says the supplied adapter and power cable are not original ones.

All above mentioned points clearly indicates a direct case under section 420 against snapdeal and its directors who did this alteration and repacked the iphone as brand new product.

It is a final request to snapdeal to refund all the expenses incurred by me during this course of harassment.

Apr 20, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Snapdeal.com Customer Care's response Hi Customer,

Our team got in touch with you and updated you. As you don't want to return the product we're closing the request.

Thanks! Team Snapdeal

Verified Support

Feb 26, 2020

Snapdeal.com Customer Care's response Dear Himanshu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Mar 02, 2020

Snapdeal.com Customer Care's response Dear Himanshu,

Our team got in touch with you and updated you that only the product amount can be refunded and you are not agreed upon. Hence, we are closing this complaint. In case you still need help, you can email us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ho no 571, Bhatwaddo Talaulim, North Goa, Goa, 403401

I got a call that i have won a tata safari car... I think it is a fraud call... The no from which i got a call... [protected]... Could you verify whether its a actual call or a fraud call and please advice me that whether should i complain to the police... Please advice i would like to get proper advice what should be done please could u people give me some concrete advice on what steps should i take.

Mar 26, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Snapdeal.com Customer Care's response Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal

View replies

N

Neha sureshwar

Feb 25, 2020

Company provide or share customer details to fraud people due to which they make people fool and robbed money from people by giving them lucky drow offer. Cheating customer with luky drow offer

Reply

Snapdeal.com Customer Care's response, Feb 25, 2020

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

S

Srinivas Ethiraj

from Hyderabad, Telangana

Feb 25, 2020

Had earlier raised a complaint against Snapdeal "Snapdeal — item not delivered, but received a message stating item delivered", this issue is still pending but has been marked as resolved

Reply

Snapdeal.com Customer Care's response, Feb 25, 2020

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal"

Thanks!
Team Snapdeal

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Azad road Opp, CBT Bus Stop, Dharwad, Karnataka, 580020

Today i received call from snap deal from west bengal, they claiming i won lucky draw 2nd price you can take car or 6, 90000rs. And they asking 6900rs for amout. This is fake or real?

If fake then what snapdeal is doing?
If he cant protect customers data then they have to close website.

I want urgent base answer other i will take action against snap deal.
Thanks

Mar 27, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2020

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

View replies

Z

zakir707

Feb 23, 2020

What you giving information all people aware.my question is why your sharing our private data?
It's your responsibility to secure customers data.
And one more thing you can Google it snap deal winner or Snapdeal Lucky draw there having lot of pages anf they shared phone numbers also.why you not taking any action against them?

Reply

Snapdeal.com Customer Care's response, Feb 24, 2020

Verified Support

Hi Customer,

Please allow us sometime. We will connect with you and assist on this. Thanks! Team Snapdeal.

Thanks! Team Snapdeal

Snapdeal.com Complaints & Reviews

File a complaint to Snapdeal.com

Snapdeal.com reviews & complaints page 46

random lucky draw cash

Post your Comment

supposedly gemstones

Post your Comment

lucky draw winner

Post your Comment

note received the product what I have ordered

Post your Comment

delay in delivery

Post your Comment

against, nitin kumar

informed of prize money rs. 12, 60000 and made me send rs. 6500 as registration amount

lucky draw

Post your Comment

received a register post with letter and coupon card from snapdeal

Post your Comment

fake titan raga watch

Post your Comment

non delivery

Post your Comment

digi smart digi-32_smart 80 cm (32) android full hd - date and time not saving issue

Post your Comment

digital satellite finder

Post your Comment

repeated otps sent which I never requested

Post your Comment

order delivery problem

Post your Comment

lucky draw call from snapdeal

Post your Comment

delay in delivery

Post your Comment

fake iphone supplied by snapdeal with no warranty

Post your Comment

complaint about call regarding lucky draw

Post your Comment

received call lucky winner

Post your Comment

Related businesses