Snapdeal.com Complaints & Reviews

Hi
I have also invested 12, 300 And they r increasing the task I don't have much to keep paying more please get my money back it's a request

Dear Customer,

Hope you are doing well.

Really sorry for the unpleasant experience. Please share your account details so that we can help you better.

Regards,

Team Snapdeal

I have been in contact with the snapdeal pathetic customer service for 11 DAYS: Here is the reference number 82218803.
They keep telling me I will receive a response in 24 hours, and it has been 11 DAYS! ABSOLUTELY PATHETIC!

Here is the latest message:

Dear Customer,

We regret for the inconvenience. We have prioritized your request and assure you, that you will get a response in next 24 hours. Please accept our apologies for the inconvenience you have experienced.

If you have any other questions or concerns, feel free to reply, we'd be glad to help you.

Team Snapdeal

Issued on: 29 Jul 22 - 12:47 AM

It says 24 hours, but now it has been 3 days!

Hi Payal,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Hi! Please do not respond to any Spam Link/Phone Call/Email/SMS/Letter claiming to offer rewards/cashback/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

Hi Sourabh!

Please do not download any 3rd party app claiming to be associated with Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal

Good evening Sir
My order I'd [protected], Nbox blutooth speaker, it was defective product i received, i placed return as per your instructions, today came pickup person came today at my house, he is receiving item but not updating item details in the mobile, i am asking to him, I want acknowledgement like sms or any thing, he said not possible, i want to take my product, after that evening will receive SMS, i said this is wrong, not possible, i want immediate acknowledgement, he is don't want give give acknowledgement and not trying to update item details in the mobile, he told i took item now thats it, i said no sir, i want acknowledgement, telling me, i don't want to pickup your item, you do what ever you like and give complaint on me. He is behaving like this

He is trying to theft my return item, he is don't like to enter my item details in the mobile immediately sir, he is not giving any kind of acknowledgement, he checked everything, he said ok good, taking the product but not updating item details, i will go to office then we will send the confirmation SMS, he is doing very wrong, please resolve the issue, take your item and refund my money immediately.

And Pickup person misguiding you as it is a wrong address updating you,
please kindly understand my issue, kindly resolve the issue as earlier,
thank you
regards,
suresh kumar D

Good evening Sir
My order I'd [protected], Nbox blutooth speaker, it was defective product i received, i placed return as per your instructions, today came pickup person came today at my house, he is receiving item but not updating item details in the mobile, i am asking to him, I want acknowledgement like sms or any thing, he said not possible, i want to take my product, after that evening will receive SMS, i said this is wrong, not possible, i want immediate acknowledgement, he is don't want give give acknowledgement and not trying to update item details in the mobile, he told i took item now thats it, i said no sir, i want acknowledgement, telling me, i don't want to pickup your item, you do what ever you like and give complaint on me. He is behaving like this

He is trying to theft my return item, he is don't like to enter my item details in the mobile immediately sir, he is not giving any kind of acknowledgement, he checked everything, he said ok good, taking the product but not updating item details, i will go to office then we will send the confirmation SMS, he is doing very wrong, please resolve the issue, take your item and refund my money immediately.

And Pickup person misguiding you as it is a wrong address updating you,
please kindly understand my issue, kindly resolve the issue as earlier,
thank you
regards,
suresh kumar D

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Hi Rahul!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Dear Customer,

We tried reaching out to you, but couldn't get through. We've sent you an email regarding the refund for your order. Request you to please check the same.

Thanks!
Team Snapdeal