Snapdeal.com Complaints & Reviews

Hello Sir
I placed an order for 2TB WD my passport external Hard Drive and snapdeal seller name arihant infocom, Bangalore send me 1TB WD my passport Hard Drive; all document sent to snapdeal though they were denied to accept return. Kindly do something needful. As such complaint raise within 48 hours of delivery.
ORDER NO [protected]
SUBORDER NO [protected]

Hi, i have bought the dell 3d, l702x laptop battery having capacity 7850mah equivalent to 87kh from snapdeal on[protected]. The seller 'saji computers, coimbatore' have clearly mentioned about the product that it is the right match for dell xps l702x laptop.
The battery was delivered on 01st-april 2019. After opening the box, i found that the dell battery is not at all original, it has scratches on its surface, edges, with missing cushion rubber support on bottom with dust accumulated on two corners of battery. It was certainly refurbished battery & not original at all. On top of this the sticker on battery says it is having capacity 49wh equivalent to 4414mah. Which is half of the displayed product capacity of 7850mah. Due to this low capacity battery, my laptop does not boit/restart on delivered battery at all.

Snapdeal have send me wrong, old, refurbished product & i requested immediately to return the product & requested to refund my payment, as the delivered battery does not suit my laptop.
But snapdeal have send me a email to take the battery to nearest dell service centre & either get it serviced (As they claim it is under warranty) or else get a letter from them that why its not a right match battery & submit such letter/report along with service centre seal & sign within 15days or else the product will be considered sold.

I have replied by email to snapdeal that i'm not going to take the peice of crap to any service centre & go for servicing because they claim it is under warranty. Why should customer suffer if the product delivered is faulty, incorrect model?? What will dell do, if i'm trying to use a 50%capacity battery?
I have requested snapdeal to refund, but from past 5days now, they are just sending me same msg that the return of product is 'under review' & mention that they will contact me in 24hrs, but nothing is progressed.
Snapdeal & it's associate party seller saji computers, both are cheats. They have cheated me by sending wrong, unmatched, old, refurbished battery & are now not responding to any emails.
Neither snapdeal nor saji computers have any phone number to call them & complain.

All new customers pls be well informed that snapdeal doesn't have any call centre number, you cannot talk to any person in snapdeal on their customer care number. I have spend ₹6030/- to buy this laptop battery from snapdeal as it wasn't available on amazon/flipcart. I made a big mistake in believing snapdeal. Never buy anything from them. They are cheats & loot our hard earned money.
Vivek phulari
Karnataka solvents pvt ltd
Bangalore

Sir.. I have placed an ordered of RAY BAN AVAITOR green aviator sungalsses in ur snapdeal app.. On 20/3/19.
I refund the product.. Iniated date: 29/03/2019..but the money didnt came to my bank account ... I called the customer care no also.. The customer service man said.. Sir.. Wait for till 4/04/19..i returned the money to ur bank account.. But he doesn't send my money..
Order id: [protected]

My online products can order for after few days cancelled why first up all when order is conformed then message is ur product is deliver few days after few days product can not reach why
This also happened with my friend
I never shoping ur company snapdeal
U can wast our time and cheat us
My time is wasted
I trust snapdeal but i do not know they cheat us
My samsung baby chair wheel
My chargable light
My friends bag can not reach
No courier can call us why ur product is not reached

I don't know how to talk to customer care even i try using their customer care number. No option to talk to executive. Have problem with my order and i cannot contact through my registered mobile number [protected]. It's a prepaid order. I am being cheated. Need a call from snapdeal before i go to consumer court.
Mera 855rs return kijiye. Already more than 1 months complete ho gya hai complain kiye mujhe. Koi bhi response aapke side se avi tak ni mila hai.

Mere pass dono product delivery nahi hua hai.

Snapdeal is nit take any action against the product which i order and recently i talk to one of snapdeal executive name shubangi i tell him my problem regarding shoes she said dont worry we will help u in 24 hour but no notification i received yet they all are making fool of customer strict actions should be taken against snapdeal

I have ordered a watch from snapdeal order id [protected] i recieved it on 05/04/19 from vulcan courier boy name Gorakh patil his mobile no. Is [protected].when i open the parcel i found empty box. There is no watch in it. Snapdeal makes me fool. Anybody who is responsible in it should be punished

Dear sir,

I have purchased rayban sunglasses over snapdeal on 27th march 2019 for rs.531. The item was received on 1st april 2019 which was found to be fake hence applied for refund.

Order no.[protected]

Th item was picked up from my place on 2nd april 2019 and from that time there is no update from snap deal.

I am not able to reach customer care as there is no option to speak with their executive.

And when send an email they are not responding.

Please help as this miss selling and refund not credited to my account and nobody is listen or reverted back to me with resolution.

Regards,

Jitendra sali
Mobile [protected]

I purchase puma sneaker from snapdeal but the product i actually received during delivery time is small damage so when i pick the product and brought to my home then i open the package i found used puma black shoes after that i file a return request which was cancelled by snapdeal i want resolution of my product as soon as possible otherwise i will file case against snapdeal

Hello Dealer

1. I ordered 2 kurtas from Snapdeal.
Got it within time. Good!
But the Men's sleeveless jackets are defective pieces.
The sleeves are wrongly cut. I'd been out station for few days, so could not return it as the time for returning was over.

The size though 38 it's smaller than the days size. Because I use 38 no: jacket.

2. I also ordered a lip cream which was totally different colour than what I ordered.

3. The Mac combo pack of Eye make is dry.

It is completely cheating the customer.
I need my money back.
If you are a genuine dealer you will pay back or I'll have to sort for legal support.

Do not cheat ! You will not prosper!

I had ordered a fossil watch on 25th march from snapdeal and the payment option was cod. When the product arrived it was wrong item instead on the one i had ordered. By mistake while returning i chose 'quality not as expected', instead of 'wrong product'. The man who came for pickup did not take the item and not even cancelled the pickup. Now i am trying to return but it's showing no option available. Snapdeal has a return policy of 7days. 5days are over and today is the 6th one. I request you sir to take an immediate step.

The details are listed and the product was wrong can be seen in the image

Dear sir,
I'm ambu rao, resident of india. Recently i have purchased a epson ink bottle in snapdeal. And it got delivered in7days. And after that i pour the ink in the ink tank. After that i realize that the ink bottle contains duplicate ink. And it was make my printer damage. Now it's not working. So that imaandar very much suffered with that. And lodge a complaint in consumer forum.

I received a different product of puma shoes at the time of delivery the product which i received is internally damaged and when i open it and saw the product was totally different and snapdeal not takes any action regarding resolution plzz resolve my problem other wise i will file a case on snapdeal as well as on seller for cheated me i request to snapdeal as well as the seller to concern about my product im in very troublell plzz initiated my refund and pick up ur fake product its a humble request to snapdeal as well as the seller

I had placed an order for OMRON BP MONITOR HEM-7130L on 22/3/2019.The probable delivery date was between 31st-2nd April. However we received it on the 3rd of April (7.30pm). But although the invoice has the correct details but the product is OMRON BP MONITOR HEM-7130, which not the desired model. It is not at all expected for such a reputed company like Snapdeal to indulge in such misuse of trust of the customers. We are looking forward to an early replacement otherwise we would have to take help of the consumer forum.

I have received the nutrition powder from snap deal company my product have a expiry and when i complain to snapdeal they cannot response please help me and give my claim from snapdeal my atomach ache and my health is rared and i m going to hospital for help because this products are expired date and that are getti g from snapdeal and that company are response fir my health please help me and getting my claim now.

I have ordered a puma shoes but i received different item i want resolution when i open my product the package internal packaging has been damaged and puma shoe box also appears damage after seeing the product i saw used black colour puma shoes and when i raise return request to snapdeal they closed my return request they cheated me i want my resolution and refund as soon as possible otherwise i will file case againnst snapdeal company i appeal to whole snapdeal team to concern nd resove my issue so that i can get my refund back

I was purchased a combo of indulekha oil. On the date 24/3/19. It is delivered on 29/3/19. (My contact no is [protected]). It is defective piece in 1 bottle it is full of pure indulekha oil and 2 bottle is full of navratan oil. After 2 days i return it and now it's resolution is i cant buy this product. So i want to refund of my money in my bank account.

I have make a request to return my item. Courier person never visited my place but i received many times sms saying attempted for pick up was unsuccessful.
I never expect it from snapdeal. I submit return request on 19th march, 2019 but item didn't picked up till now. I ordered three items but after received found that all the items were damaged and old.

On 27 sept 2018 i got my ordered indulekha oil from snapdeal. It was ok but after using that product i again ordered it from snapdeal. I got indulekha same oil bottle and its covering. But as i open the bottle. The smell and color was so much different from the last indulekha oil i ordered from snapdeal. After checking i come to know that this product which i ordered is totally fake.
How could they do this to anyone? I trusted snapďeal but i won't say anyone to use snapdeal anymore. This is really disgusting.

Hi,
Please ban Snapdeal from online shopping site because they are cheating customers by sending used prroducts.Saying that they have 7 days return policy but simply closing return request, very very very fraud.People who are studying my complaint please stop buying anything from Snapdeal and pass this message to all your neighbors and I will to definitely pass this message to all my neighbors and ask them to do the same by passing the fraudster of Snapdeal. Not providing my refund and totally RS.2226 is gone.hereby I share all evidences about cheating of snapdeal.please share this as much as you can.