Claimed

Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
Resolved
9451
Unresolved
5003
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 88

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
manammadhu
from Hyderabad, Telangana
Mar 25, 2019
Resolved
Report
Copy
Resolved

Hi ds s madhu ram choudary, mobile no:- [protected], i placed a order as watch on 18th march 2019. i get order but there is no product in the box. i raised a return request and send xerox copys for claim. i want refund money. please once check.
Apr 28, 2019
Complaint marked as Resolved 
Mar 25, 2019
Updated by manammadhu
I get order, but there is no item in the box
Verified Support
Mar 28, 2019
Snapdeal.com Customer Care's response
Dear Manammadhu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Congrats!
Dear sir You have selected 1st Prize mahindra xuv IN Mega offer Day In FLIPKART company.This Is Valid TODAY For Reg. Contact:[protected] T&C Apply.

MR.PREM RANJAN
AC_[protected]
(STATE BANK OF INDIA)
IFSC-SBIN0016585

This was given to me by HP-SNEPDL.
Snapdeal.com Customer Care's response, Mar 28, 2019
Verified Support
Dear Ankit,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pramuda Shree
    Mar 25, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Snapdeal, Jasper Infotech Pvt. Ltd., 246, Ist Floor, Phase-III, Okhla Industrial Area, New Delhi-110020, India, New Delhi, Delhi

    I have ordered a sari on 14th march 2019 with order id [protected] but too my surprise the product was nowhere close to what it looked on the website moreover border colour was completely different from what it was in the website. I immediately issued a return but after passing of 3days no action has been taken. All they are doing is just asking for product pictures which i have given nearly 4 to 5 times through email and whenever i try to know the status of my refund everytime i am getting same answer that our internal team is reviewing the product
    Apr 27, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Mar 25, 2019
    Snapdeal.com Customer Care's response
    Hi Pramuda

    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal
    TV Sadanly stop
    Srikanth Pittala's reply, Mar 23, 2019
    TV Sadanly stop
    Snapdeal.com Customer Care's response, Mar 28, 2019
    Verified Support
    Dear Srikanth,

    If you are facing any issue, we request you to kindly contact the customer care through our help center.
    https://www.snapdeal.com/helpcenter

    Regards,
    Team Snapdeal
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anuja Sarkar
      from Kolkata, West Bengal
      Mar 25, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: 1/2/1 Umesh Chatterjee Lane, Howrah, West Bengal, 711104

      Dear snapdeal,
      I've been your regular customer and i do rely on your products. Whenever a delivery boy arrived and whenever i didn't had any change, they gave me the change. Recently i ordered the product mac professional liquid foundation, the delivery boy arrived but refused to give change. It never happened before infact i also tried to cooperate but it was not expected at all and his behavior was unacceptable.
      I would be highly obliged if you look after this matter and can get back to me as soon as possible.
      Apr 30, 2019
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Mar 25, 2019
      Snapdeal.com Customer Care's response
      Hi Anuja!

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Istiyak Ahmad
        Mar 24, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: 3/2, Hotel Deviram Palace, Pratap pura, Agra, Uttar Pradesh, 282001

        Dear team,

        I am a regular customer of yours, this time i have ordered an orion watch order no.[protected] but for the first time i have received an empty box in my order. This is really very disappointing. I still have a pending order which is expected to deliver by this evening but i will refuse this delivery as i am really very much disappointed with your service and in future am not going to place any order.

        Requesting to pls look into this matter and refund my money as soon as possible.
        May 2, 2019
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Mar 25, 2019
        Snapdeal.com Customer Care's response
        Hi Istiyak,

        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

        Thanks!
        Team Snapdeal
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          reshmab
          from Idukki, Kerala
          Mar 24, 2019
          Resolved
          Report
          Copy
          Resolved

          snapdeal fake letter

          Yesterday i received a letter from post which mentioned i have won 1 lakh in cash with a certificate and a scratch card.in the scratch card it was mentioned that i have won 10 lakhs in total 11 lakh rupees as an anniversary celebrations lucky draw.
          Presently i am not using your online shopping site for last few years. I have noticed a similar complaints in this site so i am reporting it you to take actions. Already i am aware of these...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          K
          Karan Dharamshi
          from Mumbai, Maharashtra
          Mar 23, 2019
          Resolved
          Report
          Copy
          Resolved

          won lucky prize letter apparently from snapdeal

          Today I received a letter from post which mentioned I have won 1 Lakh in cash and with a scratch card. In the scratch card it was mentioned that I have won 10 lakhs in total 11 Lakh rupees as an anniversary celebrations lucky draw.

          Looks extremely fishy & I hope some strict action is swiftly taken.

          This is a case of Fraud as well as Data theft!
          How could they get my Phone Number, Address & other info?...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          M
          Mansih Kumar
          from Jamshedpur, Jharkhand
          Mar 23, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 824232

          Dear sir/madam,

          I have placed an order through snapdeal on dt 05/03/2019l, but till time (23 march, 2019) i have not received any product, call and msg from snapdeal & courier service, but if i am checking my order in tracking option inside snapdeal (My oder) it's status is showing delivered how is it possible? The details of my order product name is go crackers kashmiri brown walnuts of 4*250g and it's order id is [protected].

          Kindly look into this matter as soon as possible.

          Regards

          Manish kumar
          Mob - [protected].
          Apr 24, 2019
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Mar 23, 2019
          Snapdeal.com Customer Care's response
          Dear Customer,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

          Regards,
          Team Snapdeal
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vicky pooja
            from New Delhi, Delhi
            Mar 22, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: B. 1/247 Madanpur khadar J.j.colony new delhi, New Delhi, Delhi, 110076
            Website: Combowear

            Reference I'd- 37130
            Order I'd -5917088
            Tracking I'd[protected]
            Order date 03/18/2019
            Delivery date--03/20/2019

            I ordered a combo of weds wear lehnga pack of2 worth reading 999/ with cash on delivery but I received three poor quality Saree I call the customer care but it was calling switched off please refund my money of delivery exact
            Apr 30, 2019
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Mar 28, 2019
            Snapdeal.com Customer Care's response
            Hi Customer,

            We are sorry for the unpleasant experience you’ve been through. Please share the correct order ID so that we can get this checked on priority.

            Thanks!
            Team Snapdeal
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              BRIJESH KUMAWAT
              Mar 22, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: 266 nirmal vihar dadi phatak benar road jhotwara Jaipur, Jaipur, Rajasthan, 302012

              My issues is that in Snapdeal your bank offer for Bank of Baroda credit card 15% instant discount and as per your this scheem on max up to 3000 rs less payable by BOB credit card like[protected]= 19799)
              Show for payable amount 19799 but actually deducted from my bank /bob credit card 22799 so please my valuable money of 3000 is also return to me
              I am many time try to connect with you but your customer care no is only IVR service not possible to connect with Snapdeal executive

              And at same time of Order /purchase of this Laptop on snapdeal I was call your customer care no. [protected] but due to your wrong sevises or only IVR call service on your customer care support service

              So I was very very try to call you if I can connect with you then I can cancel and re againe same order for 19799 witch was show for payable 19799 but deducted 22799 but due to your wrong services and wrong attitude for customer non welfare and customers non support witch was Very Harmfully for all consumer satisfaction.
              Please please Give me my BOB credit card offer of 15%Instant Discount max up to 3000

              I have Order/Purchase of value for rs 22799 on snapdeal and Payment by BOB credit card
              So please my Humble request to you that Give me my valuable money 3000 via BOB Credit card

              I want to my valuable money 3000 please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please help me

              I am very disappointed and depressed
              Due to above this issue I have in tention
              But you snapdeal not good for coustom service
              So due to this reason I feel very bed experience with snapdeal and I feel snapdeal is fake and totally made for cheat with customers I am also share with you images witch was show time of order and please stop this type of bed service otherwise customer getting difficulty and bed experience witch was not good for all.
              So please I humbly request to you that solve my this above issues as soon as possible
              Apr 26, 2019
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Mar 25, 2019
              Snapdeal.com Customer Care's response
              Hi Brijesh, Our team has connected with you and updated you that bank offer was not selected by you at the time of payment, therefore discount has not been applied to it. Now offer cannot be applied to it, hence, we are closing your request. We're sorry for the inconvenience caused. Regards, Team Snapdeal
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jivan Roshni
                from Surat, Gujarat
                Mar 22, 2019
                Resolved
                Report
                Copy
                Resolved

                Today i got my order of indulekha hair oil pack of 3 bottels and all are fake products with stickers and oil is also different. You are lieing to your customer. Bad experience with snapdeal. I will never buy anything from snapdeal. Wastage of money and time. Ridiculas snapdeal i have ever came across.
                Apr 30, 2019
                Complaint marked as Resolved 
                Verified Support
                Mar 28, 2019
                Snapdeal.com Customer Care's response
                Dear Jivan,

                Sincere apologies for the unpleasant experience. We wish to inform you that the refund against your order from our end has been completed.

                Regards,
                Team Snapdeal
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  O
                  Oznid
                  from Hojai, Assam
                  Mar 20, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Kolasib, Mizoram

                  I had ordered NIKE Gray running shoes on 10/03/2019 on Snapdeal and received on 20/03/2019...Unfortunately, i had received completely destroyed and terrible damaged shoes..I am ve unsatisfied with the service of snapdeal.How can they do to people like this.i want my money back..And i will not stop until i succeed..My order ID is [protected]..People should be aware of their disgusting service
                  Apr 25, 2019
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 22, 2019
                  Snapdeal.com Customer Care's response
                  Hi Oznid,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sathishshivanna
                    from Bengaluru, Karnataka
                    Mar 20, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: snap deal

                    Order id: [protected] (1 item)
                    Placed on 03 mar, 2019
                    Nike zoom pegasus 33 red running shoe.
                    Delivered on 11 march 2019.
                    Custermer name - sathish, (Phone [protected])
                    As i would like to return the shoes from 11 march 2019. I put return request on 11 march. Till now nobody picked up the product and returned my money.
                    Shoes that they delivered are two left sided shoes missing right foot shoe.
                    Apr 27, 2019
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 22, 2019
                    Snapdeal.com Customer Care's response
                    Hi Sathish,

                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                    Thanks!
                    Team Snapdeal
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nimi Fotedar
                      from Ramnagar, Jammu and Kashmir
                      Mar 20, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Jammu, Jammu and Kashmir

                      I have ordered Ambrane power bank today I received nd it is of blue white colour I have ordered black grey colour Pls help me ND I wanna know the warranty of powerbank ND from where I get the warranty of my product... Pls help me as soon as possible ...nd Pls tell me the colours that r available for this product
                      May 7, 2019
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 28, 2019
                      Snapdeal.com Customer Care's response
                      Dear Nimi,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                      Regards,
                      Team Snapdeal
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Subhash Parit
                        Mar 20, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bluedart, Kolhapur, Maharashtra

                        I was ordered tubeless tyre puncture all tools with puncture strips but tools are low quality and puncture strips not provided also bluedart - dartplus delivery service was bad they opened products and also stolen product and agents behavior bad also my parsal packet was opened before i get in my hand and also they returned to snapdeal so change your delivery service agent blue dart in kolhapur.
                        Apr 28, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 20, 2019
                        Snapdeal.com Customer Care's response
                        Hi Subhash,

                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                        Thanks!
                        Team Snapdeal
                        Dear Team,

                        You company is very good for online shopping but need to deliver product fast

                        I have order 1 product, 1 week passed almost but still I haven't received so do the fast process for deliver product.

                        Pranav suthar.
                        Snapdeal.com Customer Care's response, Mar 22, 2019
                        Verified Support
                        Hi Pranav,

                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                        Thanks!
                        Team Snapdeal
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Radhek2018
                          from Sinor, Gujarat
                          Mar 19, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: G.i.d.c. , Ankleshwar, Bharuch, Gujarat, 393002

                          I have received call for lottery rahul gupta by snapdeal and win a car tata safari or 1250000 and registration charge 5200 but after paying 2% extra tax in saving account means 25000 than paid by me after 29300 for rtgs charge. I was cheated by this detail. I have two account number with ifsc code name two phone number one aadhar card detail and snapdeal sms screen shot. Kindly help me to catch this fraud team.
                          Apr 29, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 20, 2019
                          Snapdeal.com Customer Care's response
                          Hi Radhek2018!

                          Please do not respond to any communication claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request customers for unsolicited financial info or advance payments in exchange of rewards. Our offers are available on our website and app.

                          Thanks!
                          Team Snapdeal
                          I want to return my product but product should be pick up from deleverd address from
                          At post Ambi, Tal Bhoom Dist Osmanabad check the deatails of order and deliver the order on my pick up adress soon
                          Snapdeal.com Customer Care's response, Mar 20, 2019
                          Verified Support
                          Hi Mayuri,

                          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                          Thanks!
                          Team Snapdeal
                          I am not able to cancel my order before delivery . I just want to cancel my order thats all
                          Snapdeal.com Customer Care's response, Mar 20, 2019
                          Verified Support
                          Hi Prathiksha,

                          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                          Thanks!
                          Team Snapdeal
                          I have cancelled an order of mobile no. [protected] suborderd id [protected] and refund initiated on 26feb19 but I don't get any refund amount
                          Snapdeal.com Customer Care's response, Mar 22, 2019
                          Verified Support
                          Dear Customer,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                          Regards,
                          Team Snapdeal
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rijen oinam
                            Mar 19, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Accenture, outer ring road marathahalli, Bangalore, Karnataka, 560048

                            As i have order a mens wristwatch in my office address and as per app it's say out for delivery and luckily i received a call from delivery guy and ask for different address of my same office same name in different location accenture white field it was suppose to be accenture marthahalli ringh road.

                            As i'm travelling tomorrow to my home town i requested a lot to deliver but the person say no, not possible. I have all the call recording for further queries
                            Apr 27, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 19, 2019
                            Snapdeal.com Customer Care's response
                            Dear Rijen,

                            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                            Regards,
                            Team Snapdeal
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              POST PAID
                              from Delhi, Delhi
                              Mar 19, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Durg, Chhattisgarh, 490023

                              Why my return request closed? I couldn't understand,
                              My registered email id is postpaid. [protected]@gmail.com, i ordered nfc blue cotton kurta pyjama set from snapdeal. My order id is : [protected], there is some fitting & sizing issues with this product.

                              I placed return request but next day my return request closed by snapdeal. My product was returnable under 7 days of easy return policy of snapdeal. So several times i call to customer care but they refuse to open my return request and made several excuses. Very bad experience. I had never expected this from the repetitive company like snapdeal. I hope for positive response. Please resolve my problem, accept my return request.
                              Apr 23, 2019
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 20, 2019
                              Snapdeal.com Customer Care's response
                              Hi,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                coolsurya
                                from Bhubaneswar, Odisha
                                Mar 19, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                I want to return this product since it has size issues. I also didn't like the quality of the product.
                                But snapdeal is refusing to return the product as they found some issues in my account and some transactions that do not pass their internal checks.
                                Not sure whats the issue.
                                If the company is providing 7 days easy return option then they should follow it.
                                Apr 17, 2019
                                Complaint marked as Resolved 
                                Issue resolved. Thanks Snapdeal. Please do let me know if I will be able to return any item in case I don't like in future, so that I will be careful before ordering. Snapdeal was able to resolve the issue. But they responded when I registered a new complaint against the old complain. It took around one month to provide the resolution. The shoe got returned and I got my refund.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 20, 2019
                                Snapdeal.com Customer Care's response
                                Hi coolsurya,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
                                Mar 20, 2019
                                Updated by coolsurya
                                If you find any transaction that did not pass your internal check, then please aware the customer regarding the same.
                                This will help the consumer to be vigil before placing any order and keeping in mind that further return won't be possible.
                                I request the team to accept the return this time. Next time before placing order I will check with customer care if any return is possible or not if I am not satishfied with the product.
                                Mar 23, 2019
                                Updated by coolsurya
                                Team, where is the update?
                                Verified Support
                                Mar 23, 2019
                                Snapdeal.com Customer Care's response
                                Dear Customer,

                                Hope you are doing well.

                                So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

                                Regards,
                                Team Snapdeal
                                Apr 03, 2019
                                Updated by coolsurya
                                Is it going to take months?
                                Apr 05, 2019
                                Updated by coolsurya
                                This shows the true colors of Snapdeal.com
                                No. 1 shopping site in looting consumers ... Keep up the bad work !!!
                                Apr 10, 2019
                                Updated by coolsurya
                                Dear Team where is the update???
                                Whether you are returning the product or not, I need an answer with a reason.
                                Verified Support
                                Apr 10, 2019
                                Snapdeal.com Customer Care's response
                                Dear Coolsurya,

                                Hope you are doing well.

                                We are re-escalating your issue to the concerned team and will get back to you soon.

                                Regards,
                                Team Snapdeal
                                I got msg from snapdeal that i won prize 7.2lac in lucky draw n they asked to pay reg fee 7200rs tds 21600rs IT 14400rs n fine 7200rs wch i paid nw they r telling to pay gst 36000rs wch i will nt ...
                                Pls refund my amt i dnt want ur prize

                                Regards
                                Shobha
                                ShobhaReddy123's reply, Mar 19, 2019
                                Pls do reply that hw can i take action on them legally
                                ShobhaReddy123's reply, Mar 19, 2019
                                Hw can i get my money back wch i transfered to their account
                                ShobhaReddy123's reply, Mar 19, 2019
                                Wn will i get ur feedback
                                Snapdeal.com Customer Care's response, Mar 20, 2019
                                Verified Support
                                Dear Shobha,

                                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                Regards,
                                Team Snapdeal
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anant16
                                  from Noida, Uttar Pradesh
                                  Mar 19, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh, 201001

                                  I ordered a jbl speaker and when it came it turned out to be fake!
                                  I then requested a return yesterday which was closed without any reason today?!

                                  The sound quality is really bad, i ordered it for 3.2k, i used to believe that snapdeal was a secure marketplace and didnt sell fake products? There was a trust, which is now broken.

                                  I need my refund.
                                  Apr 30, 2019
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 19, 2019
                                  Snapdeal.com Customer Care's response
                                  Hi Anant

                                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                  Thanks!
                                  Team Snapdeal
                                  Mar 20, 2019
                                  Updated by Anant16
                                  No action has been taken yet
                                  Verified Support
                                  Mar 22, 2019
                                  Snapdeal.com Customer Care's response
                                  Dear Anant,

                                  We value the importance of your concern. We’re working on the issue & shall update you on this soon.

                                  Regards,
                                  Team Snapdeal
                                  Product not deliver in my pincode and my amount 1000 minas not refund me my money in my account Pls refund me
                                  Snapdeal.com Customer Care's response, Mar 20, 2019
                                  Verified Support
                                  Hi Jayesh,

                                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                  Thanks!
                                  Team Snapdeal
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shruti Mane
                                    Mar 19, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I ordered engage deodorants combo pack of 4 but i received only 3 pieces.
                                    The package delivered is unpacked, the wrapper is torned.
                                    Either i want the product or want to return the delivered products and initiate my refund.
                                    At least help me in this case, i have paid for it
                                    Snapdeal has never leave looked after the customer satisfaction, it had always issues and problems.
                                    I want my problem to be resolved as soon as possible.
                                    Apr 25, 2019
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 19, 2019
                                    Snapdeal.com Customer Care's response
                                    Hi Shruti,

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
                                    This no is [protected] call or tock to fake information and
                                    Snapdeal.com Customer Care's response, Mar 19, 2019
                                    Verified Support
                                    Dear customer,

                                    Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                    Regards,
                                    Team Snapdeal
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit