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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 90

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G
Goldy Kapila
from Gurgaon, Haryana
Mar 11, 2019
Resolved
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Address: Snapdeal.com nalini ranjan avenue basantalla saha road, new alipore kolkata- 700053, 174303

I received a winning letter from snap deal.com. With address from nalini ranjan avenue basantalla saha road, new alipore, kolkata - 700053. One lakh of certificate of achievement & scratch & win coupn of rs 10 lakh.& lottery help line no is [protected]. & they ask to me 1 percent tax paid & i send the money in ur account i deposit 11500. No money send in my account. After they call u submit 2 percent gst of 11 lakh amount rs 22000 then they send 11 lakh in ur account then i search the details about that thing now i ask u is it real or fraud. With me.
Apr 13, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Mar 11, 2019
Updated by Goldy Kapila
Order ID: [protected]
Phone/Mobile Number: [protected]

I received a winning letter from snap deal.com .with address from nalini ranjan avenue basantalla saha road, new alipore, Kolkata - 700053.one lakh of certificate of achievement & scratch & win coupn of rs 10 lakh.& lottery help line no is [protected]. & they ask to me 1 percent tax paid & I send the money in ur account I deposit 11500. No money send in my account. After they call u submit 2 percent gst of 11 lakh amount rs 22000 then they send 11 lakh in ur account then I search the details about that thing now I ask u is it real or fraud. With me.
Verified Support
Mar 13, 2019
Snapdeal.com Customer Care's response
Dear Goldy,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Plz mra shukhi multicolors affical 401 or mra shirt 593 Peisa waps kiniye ye do saman atchi nhi hain isliye maine return refuond kiya hain Bank deteils provite link v clic nhi ho rhi hain atche se djiye

certificate of achievement, scratch & win card coupon one winning letter of prize. - Comment #3374839 - Image #0
certificate of achievement, scratch & win card coupon one winning letter of prize. - Comment #3374839 - Image #1
Snapdeal.com Customer Care's response, Mar 16, 2019
Verified Support
Hi Akhalata,

Apologies for the inconvenience caused. Kindly share your bank details at [email protected] and we'll get this sorted.

Regards,
Team Snapdeal
Dear Sir and my Snapdeal I don't want any Snapdeal products, please refund my money
Snapdeal.com Customer Care's response, Mar 13, 2019
Verified Support
Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Sandisk 64gb pendrive is not responding
so quickly send your reply as soon as possible
Snapdeal.com Customer Care's response, Mar 13, 2019
Verified Support
Dear Tirupati,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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    T
    Tk kansal
    from Basi, Punjab
    Mar 11, 2019
    Resolved
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    Resolved

    Address: Online ecommerce websites, 140603

    I place a order of wireless headphone worth rate 4538/. I was done advance payment through credit card thing that its easiest for me to pay the credit card money through easist emi option. I was received my order on 5th march. My mother has received the order. When i came night from a job than i open the box and i found a poor quality headset with wire. I immediatly raised a refund request through app and estemet picked up date was showing on 6th march. But no one did not picked the item and thay reply on 11th that we did not able to refund as your order did not passed our quality checks without picking the item. I do multiple mail but not getting satisfactory reply.. I also do call on customer care but only ivr is played and no option to speak cuatomer care executive. I required my money back at any cost. Very fraud and harashment experience
    +1 photos
    Apr 15, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Mar 13, 2019
    Snapdeal.com Customer Care's response
    Dear Talvinder,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
    Product was refund to delivery boy but my money couldn't credited my account please note and refund my money as soon as possible
    Jadhao vijay's reply, Mar 7, 2019
    Product was refund to delivery boy but my money couldn't credited my account please note and refund my money as soon as possible
    Jadhao vijay's reply, Mar 7, 2019
    Product was refund to delivery boy but my money couldn't credited my account please note and refund my money as soon as possible
    Snapdeal.com Customer Care's response, Mar 13, 2019
    Verified Support
    Hi Jadhao,

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
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      Address: Nalini Ranjan Avenue Basantalla Saha Road, new Alipore, Kolkata, Kolkata, West Bengal, 700053

      Respected sir,
      I am here to register a complaint against the company snapdeal and it's prize department. On 11th march 2019 i received a letter from snapdeal containing a scratch and win card along with a letter wherein the redemption rules were stated. Plus there was a certificate of achievement written in bold letters congratulating me for winning rs 1, 00, 000 cash prize.
      So on the same day itself i made a call to the...
      +4 photos
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      8
      8891
      Mar 11, 2019
      Resolved
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      Resolved

      Dear all,

      I ordered a fossil fs4682 metal mens chronograph watch from snapdeal on 24th feb 2019 for rs 2328/- (Order id [protected]).

      I received the product the product on march 03rd 2019, since i was not at all satisfied with the quality of the product, i requested for the return of the product on that day itself

      From march 3rd 2019 till today, they are just postponding the pick up date.

      First it was march 7th, now it has been postponded to march 15th 2019, which is totally unacceptable.

      I wrote several mails to [protected]@snapdeal.com, asking when they are going to pickup the product, they are replying that the delay is happening due to unavoidable circumstances from the courier end, which is ridiculous.

      I request you to please intervene at the earliest, so that they are picking up the product asap and returning my money.

      I am adding screenshots if order id, pickup scheduled dates, also the reply which i got from snapdeal
      +4 photos
      Mar 22, 2019
      Complaint marked as Resolved 
      Dear All, I am happy to inform that i have received the refund from snapdeal today, I believe if consumer complaint forum have not intervened, this wouldn't have been possible. For all snapdeal customers out there, please don't fall for the unbelievable insane discounted products in snapdeal, they are 100 fake products. it may not be the fault of snapdeal . because snapdeal being just a, market place, they may not have a proper mechanism to find out how authentic their sellers are, but it is costing to lose a lot of customers.
      Snapdeal.com customer support has been notified about the posted complaint.
      Mar 11, 2019
      Updated by 8891
      Why my complaint is marked as resolved as soon as I have posted it, please let me know
      Verified Support
      Mar 11, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
      Verified Support
      Mar 11, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
      Verified Support
      Mar 23, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      Hope you are doing good.

      We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.

      Regards,
      Team Snapdeal
      Please speed up the process. from March 3rd, iam trying to return the product till now, you havent even bothered to contact me.

      i
      Snapdeal.com Customer Care's response, Mar 13, 2019
      Verified Support
      Dear Customer,

      Apologies for the inconvenience. Getting this checked with the concerned team and shall update you on this soon.

      Regards,
      Team Snapdeal
      Please intervene, till now no step has been taken by snapdeal, to resolve my issue, i am sure that my money is lost in this case.

      Not even a single call from snapdeal side, apart from the ready made template they post each time I log a complaint.

      This snapdeal they don't have an option in their customer care to talk to an executive, they don't give a call back, what i am supposed to do, this is not 100 or 200 rs
      Please give back my money

      Attaching screenshot of the pick up status

      fossil fs4682 watch - Comment #3378668 - Image #0
      fossil fs4682 watch - Comment #3378668 - Image #1
      Snapdeal.com Customer Care's response, Mar 18, 2019
      Verified Support
      Dear Customer,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
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        A
        Akram Akku
        from Suriapet, Telangana
        Mar 11, 2019
        Resolved
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        Address: 28-6-380 housing board colony MIG anantapur 515001, Anantapur, Andhra Pradesh, 515001

        I have recieved fake calls and waats app messages that u have browsed in snapdeal and selected for free gift in 100 members mahindra xuv car wroth rupees 17 l. U have to pay 17, 000 for transcation fees. How they now i have browsed in snapdeal. She said my address pincode i have given in snapdeal account. How they know my adress pincode and mobile number. Snapdeal is giving customers information to any fraud company? I think snapdeal is not safe app and shopping company.
        +2 photos
        Apr 11, 2019
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Mar 11, 2019
        Updated by Akram Akku
        I also recieved certificate of prize winning and bank account number ifsc code and name. Kotak Mahindra Bank
        Account number-[protected]
        Ifsc code-KKBK0000177
        BRANCH-PALAM
        NAME - VINOD GUPTA. They said you have to deposite 17, 000 in this account.

        Verified Support
        Mar 11, 2019
        Snapdeal.com Customer Care's response
        Hi Akram,

        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

        Regards,
        Team Snapdeal
        Verified Support
        Mar 11, 2019
        Snapdeal.com Customer Care's response
        Hi Akram,

        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

        Regards,
        Team Snapdeal
        I buyer a nokia basic handset and used 2 days. After 2 days phone is dead i doubt it's a fake product. I want to replace that item but snap deal says return is not possible. I've sent a complaint to customer care but no reply

        fake gift calls - Comment #3373391 - Image #0
        Snapdeal.com Customer Care's response, Mar 11, 2019
        Verified Support
        Hi Abinand,

        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

        Thanks!
        Team Snapdeal
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          A
          Anuj Chahal
          from Delhi, Delhi
          Mar 9, 2019
          Resolved
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          Resolved

          Address: Gurgaon, 603203

          I got this product maybelline, colossal super black kajal and lip balms. All the products are fake. In some of the products the manufacturing date is written as 2020, (how's that even possible we are still in 2019). Please look itno the matter. These fake cosmetics can may even cause infection and allergy to someone.
          Apr 16, 2019
          Complaint marked as Resolved 
          Verified Support
          Mar 16, 2019
          Snapdeal.com Customer Care's response
          Dear Anuj,

          Sorry for the inconvenience. We wish to inform you that the refund against your order from our end has been completed.

          Regards,
          Team Snapdeal
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            V
            Vikrantdalpatia
            Mar 9, 2019
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            I vikrant singh, hav ordered a shoes nike air presto from snapdeal bearing order id:[protected]and suborder code:[protected]t the product was not upto the mark, so i decided to return it but the company was denied to pick the item from the delivered address and ask us to courier it. When i courier it through prime trackon on 18jan2019 on the address mentioned on their return form, i also uploaded the courier receipt on the my order section of snapdeal but from that day they only reviewing my courier reciept and courier will be came back with the reason that the address was not right so i request them many times to change my pick up address or some customer care executive contact us but no reply was given by the company except with mail always written with wordings sorry for inconvenience, then again they mail us to courier the item with new return form but address was same from where once item came back, but i go to dtdc courier company to again courier it but they denied and told us that the particular address is not having courier facility, i[censored] again courier it, it will came back, afterwards many times, i mail snapdeal but they do not contact us. So please take some action against them. I'm uploading both return form, courier reciept and order detail.
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear Customer (Congratulations) You are winner of (SNAP DEAL) You win-1st price (TATA INDICA) and price amount of Rs-7, 50000 registration service charges-Rs-6250-Deposit only for-details for component call phone number[protected] What's Up number[protected]

            return issue - Comment #3373364 - Image #0
            Snapdeal.com Customer Care's response, Mar 12, 2019
            Verified Support
            Hi Rahul,

            Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

            Thanks,
            Team Snapdeal
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              V
              veluFi
              from Chennai, Tamil Nadu
              Mar 9, 2019
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              Address: 3/2,Avvaiyar Street, 626001

              I have ordered M2 waterproof water but they give me a cent box for 1st time then i replace the order and the confirm to replace the order, now i get m2 water only not charger and cable at all only watch only i got. now i refund the order., the order return request has been closed what is the meaning of it.
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                S
                Shinto Kattookaran
                from Noida, Uttar Pradesh
                Mar 9, 2019
                Resolved
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                Resolved

                Today 09/03/2019, i received a letter from snapdeal to my home in kerala which states that i have won 1 lakh rupees on online shopping lucky draw contest. Also i received a scratch & win card as well. For claiming this, i will have to call helpline number for the same. How did snapdeal got my home address??? I do not have a snapdeal account as well.
                +2 photos
                Apr 12, 2019
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Mar 11, 2019
                Snapdeal.com Customer Care's response
                Hi Customer,

                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                Thanks,
                Team Snapdeal
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                  D
                  Dr. Muru
                  from Chennai, Tamil Nadu
                  Mar 9, 2019
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                  Dear team consumer complaints,
                  I am waiting for your due response on my addressed grievance that you have unethically marked my subject complaint registered in december 2018 as "resolved". I am confirming once again that there is no tangible action by snapdeal to resolve any of my many addressed grievances/complaints. So, my registered complaint stands rock solid as of now.

                  It's the prerogative of only the complainant to withdraw any registered complaint in a transparent manner in writing, as and when there is some solution/resolution by the defaulting company against who a complaint is lodged. The very purpose of lodging such a complaint and justifying the necessity of your portal is to let know gullible thousands others to be wary of such influential players indulging in cheating and hurtful actions to make fast bucks illegally/unethically.

                  You are not supposed to act on the basis of any comment/feedback from the defaulting company. You can mark as "resolved" any complaint only on a written submission/consent of the complainant, like me. Please maintain professional integrity and restore immediately my original complaint with all comments/responses thereto and inform me to my registered email id as soon as possible.
                  Else, consumer complaints portal would be construed as a party in collusion with the failing/wicked companies under reference. As you know, all such material posted here and elsewhere are under the watch of state agencies who may act in due course of time, however late it maybe!

                  Best,
                  Dr. Muru
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Mar 12, 2019
                  Updated by Dr. Muru
                  Team Consumer Complaints,
                  PLEASE RESTORE IMMEDIATELY with attendant comments my earlier complaint bearing ID 2183317 raised in December 2018 on this subject, as IT WAS WRONGLY CLOSED / MARKED AS "RESOLVED".
                  Unless there is written consent from the complainant like me, you cannot close any complaint registered at this portal. Please maintain needed integrity and professional ethics in dealing with such issues that are discussed in the public domain.
                  Your early confirmation on the above shall be appreciated.
                  Dr. Muru
                  Mar 16, 2019
                  Updated by Dr. Muru
                  Team Consumer Complaints,
                  I am deeply disappointed with your INACTION on my reminder to you to RESTORE MY EARLIER COMPLAINT ID: 2183317. You should play evidently "neutral" with your efforts to expose the guilty and unethical businesses for the betterment of our society. Please don't join hands with the wicked and grossly unethical entities like Snapdeal, eBay...who shamelessly loot customers' money!

                  PLEASE RESTORE IMMEDIATELY with attendant comments my earlier complaint bearing ID 2183317 raised in December 2018 on this subject, as IT WAS WRONGLY CLOSED / MARKED AS "RESOLVED".
                  Unless there is written consent from the complainant like me, you cannot close any complaint registered at this portal. Please maintain needed integrity and professional ethics in dealing with such issues that are discussed in the public domain.
                  Your early confirmation on the above shall be appreciated.
                  Dr. Muru
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                    M
                    Munduru Gowthami
                    from Bengaluru, Karnataka
                    Mar 8, 2019
                    Resolved
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                    Resolved

                    I have placed the order on 25th january 2019 for the respective earphones but received an alternative colour so i have ordered for replacement with the willing colour but i haven't received it so i opted for refund. It was said that the refund will be by 6th march 2019 but we haven't have any response till now. So i would like to know some infomation about the refund. I want it to be done as soon as possible
                    Apr 10, 2019
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 09, 2019
                    Snapdeal.com Customer Care's response
                    Hi Munduru,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
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                      A
                      Aniket@yd
                      from Hapur, Uttar Pradesh
                      Mar 8, 2019
                      Resolved
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                      Resolved

                      Address: Etawah, Uttar Pradesh

                      I ordered a smartphone from snapdeal but since it come after 2 hours i was switch off & not now it is not responding. So please look after my request. I want my refund. Or replace ment for that defected mobile.
                      I get my phone on 3 march and i submit my return request to snapdeal on 4rd of march & no responding for my return request.
                      Thank you.
                      +1 photos
                      Apr 13, 2019
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 08, 2019
                      Snapdeal.com Customer Care's response
                      Hi Aniket

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
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                        A
                        Aman81
                        from Delhi, Delhi
                        Mar 8, 2019
                        Resolved
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                        Resolved

                        I am constantly getting calls from this no - +[protected], +[protected] by name of nikhil kumar singh
                        Ravi verma. They are asking me for registration amount of rs 8200/- before i am given the car. Message is “dear customer congratulations, you are winner of snapdeal company online shopping. You have been found win the-1st prize tata safari car). Which marketing price amount rs-12, 80000.00/-the charge of registration this is to do deposit on[protected] valid for today. For more know deposit details flipkart customer care toll-free number-24x7 helpline-. Contact no-[protected]..”
                        Apr 9, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 08, 2019
                        Snapdeal.com Customer Care's response
                        Dear Aman,

                        Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                        Regards,
                        Team Snapdeal
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                          R
                          Revindran K I
                          from Pappinisseri, Kerala
                          Mar 7, 2019
                          Resolved
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                          Resolved

                          It is very regretted to inform that I have placed order for Rosra multicolor analog watches pack of 2 (Gents & Ladies)at Rs.346/- x 2 quantity and paid Rs. 692/- But only one pack received from your firm. Then I returned the received 1 item to your company for getting 2 quantity of items up to the cost paid by me at Rs.692/-.As per your offer each qty of pack 2 was Rs. 346/- only. So I am eligible to get 2 nos items for Rs.692/-. But only one item was supplied after the replacement . 1 item is now pending with your firm. So I request kindly supply one more item to me or refund the cost of analog watches pack of 2 worth Rs, 346/- at the earliest .
                          Expecting your favourable reply .
                          +2 photos
                          Apr 17, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 08, 2019
                          Snapdeal.com Customer Care's response
                          Dear Revindran,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                          Regards,
                          Team Snapdeal
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                            A
                            alok4369
                            from Kathor, Gujarat
                            Mar 7, 2019
                            Resolved
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                            Resolved

                            Address: West Champaran, Bihar, 845459

                            I have bought a Mobile Micromax x707 order id [protected]. on dated 06-Feb-2019, item delivered on[protected], I have got a faulty Mobile which is auto charged and discharged automatic, Mobile auto switched off during calling. I have visited our nearest service center bettiah but i didnot got any solution. i want refund but snapdeal denied
                            Apr 13, 2019
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 13, 2019
                            Snapdeal.com Customer Care's response
                            Hi Alok,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
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                              N
                              nmkhan_ab
                              from Kolkata, West Bengal
                              Mar 7, 2019
                              Resolved
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                              Resolved

                              Wrong product recieved in return... Buyer scamed by sending back a cheap item in return.

                              Seller code - sca9ee

                              Item in question here sub order id - [protected]

                              Item worth over 1500 was sent to the buyer and the buyer in return sent back an item not even worth 10 rupees.

                              On raising complaint aginst the returned item what snapdeal reverts back is
                              -

                              "we would like to inform you that your claim request for wrong product received for sub order id [protected] cannot be processed on account of the reason (S) mentioned below: • the customer returned the product because they have also received a different product. • our quality check (Qc) confirmed the customer’s concerns. • qc also confirmed wrong product received which was initially shipped from your location. • customer received the product in intact condition without any tampering & same was dispatched at your end and this product also listing on your panel.in order to reduce the number of returns, would request you to identify the recurring issues by reviewing customer complaints and take corrective action. You can view the qc images."

                              What is outraging here is the snapdeal reason to decline our claims -
                              "• the customer returned the product because they have also received a different product."
                              - how did snapdeal verify this?

                              "• our quality check (Qc) confirmed the customer’s concerns."
                              -how did qc confirmed the customer's concern?

                              "• qc also confirmed wrong product received which was initially shipped from your location."
                              - did qc opened the parcel before handing over to the buyer that the qc confirmed wrong product received?

                              What more outraging and exposes snapdeal's lie is that the item that we recived back from the buyer, same item is listed in our catalog
                              "• customer received the product in intact condition without any tampering & same was dispatched at your end and 'this product also listing on your panel.'"

                              Please show me where this item is listed in my catalog?

                              This was the 3rd case of buyer fraud against us on snapdeal. And with this we are very much clear that snapdeal is facilitating the buyers to scam the sellers

                              Such blatant lies from snapdeal

                              Shame...

                              Let us make it very clear, we wont be digesting this fraud so easy. We will take all possible legal measures to make snapdeal pay for it.
                              Apr 8, 2019
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 07, 2019
                              Snapdeal.com Customer Care's response
                              Hi,

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
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                                A
                                Ankita Geeta
                                from Mumbai, Maharashtra
                                Mar 6, 2019
                                Resolved
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                                Resolved

                                Address: Mumbai, Mumbai City, Maharashtra, 400001

                                We received a certificate and coupon via post. That we have won 1lakh and 10lakh worth shopping coupon. Can we know is this authentic from snap deal as there is no information available anywhere.

                                Also please find the attached photos. If it's authentic we would be more than happy.

                                But there is no way we can confirm this information. Also can we send this to snap deal team?
                                +1 photos
                                Apr 11, 2019
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 07, 2019
                                Snapdeal.com Customer Care's response
                                Hi Ankita,

                                Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                Thanks,
                                Team Snapdeal
                                Hey,

                                Snapdeal is a reputed brand. I am pretty sure they won't be sending stuffs like this in posts to individual's houses!

                                If there is an offer going on/ lucky draw- they will upload/update in their original snapdeal website itself.

                                This letter may be a scam/spam/fake post . Make sure you call the snapdeal customer care to recheck.
                                Snapdeal.com Customer Care's response, Mar 8, 2019
                                Verified Support
                                Dear Rhaksha,

                                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                Regards,
                                Team Snapdeal
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                                  T
                                  Thian Ching
                                  Mar 6, 2019
                                  Resolved
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                                  Resolved

                                  Address: S. Ginzadou Road, Vengnuam South, New Lamka, Churachandpur, Manipur, 795006

                                  I had order moringa pure herbal extract which cost rs.303 including delivery charge. But rsc/churachandpur delivered the item to me with cracking cap of the container and opening of the packed. And when delivered the courier boy charge me rs.310 that means i had paid more than which i am supposed to paid. Next time please do not send me items with broken/cracked and opening of the packed. And never charge me extra money.
                                  +1 photos
                                  Apr 9, 2019
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 07, 2019
                                  Snapdeal.com Customer Care's response
                                  Dear Customer,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,
                                  Team Snapdeal
                                  Dear sir

                                  i got a from sms from snapdeal, that i win a prize in snapdeal contest.they are requesting for details of my aadhar for paper announcement.

                                  opening and cracked of container - Comment #3371006 - Image #0
                                  Snapdeal.com Customer Care's response, Mar 8, 2019
                                  Verified Support
                                  Dear Customer,

                                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Regards,
                                  Team Snapdeal
                                  Helpful
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                                    S
                                    Sachin142
                                    from Chennai, Tamil Nadu
                                    Mar 6, 2019
                                    Resolved
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                                    Resolved

                                    Address: main market simbhaoli hapur, Panchsheel Nagar, Uttar Pradesh, 245207

                                    I ordered shoes from snapdeal and snapdeal delivered it on time on 14th feb at hapur address with order id [protected] - but shoes was bigger as expected so i placed a returned request and after 15 days same was picked from me by snapdeal but there is no information with snapdeal for the order pickup they ask everytime receipt with was not given and assure me that it will be resolved with in 48 hours but now 12 days has been passed there is no update as well. They send me sms every days by saying that it will be picked up today. Poor services from them. Customer care support does not have any information and they do not reply on emails as well.
                                    Apr 9, 2019
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 07, 2019
                                    Snapdeal.com Customer Care's response
                                    Hi Sachin,

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
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                                      M
                                      Mari8431
                                      from Bengaluru, Karnataka
                                      Mar 6, 2019
                                      Resolved
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                                      Resolved

                                      Address: 81/3 1ST FLOOR ,SRINIDHI DRAVING SCHOOL. OPP ROYAL MEENAKSHI MALL , CAVE TEMPLE ROAD ,BG ROAD, HULIMAVU, 560076

                                      Manjunath - air bill no - [protected]. (Pan card)
                                      Soumen das - air bill no - [protected]. (Pan card)
                                      Chandan yadav - air bill no - [protected] (Pan card)

                                      Please delivery pan cards..
                                      Contact - [protected], & [protected].
                                      Delivery address:-
                                      81/3 1 st floor srinidhi driving school, opp royal meenakshi mall, beside dominos pizza, cave temple road, bannerghatta road, hulimavu-560076.
                                      Apr 6, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Mar 06, 2019
                                      Updated by Mari8431
                                      Snapdeal.com — pan cards not delivery our address

                                      1 Review
                                      81/3 1ST FLOOR, SRINIDHI DRAVING SCHOOL. OPP ROYAL MEENAKSHI MALL, CAVE TEMPLE ROAD, BG ROAD, HULIMAVU, Bangalore South, Karnataka, India
                                      Mari8431 on Mar 6, 2019 Mark as Resolved
                                      Order ID: 1
                                      Phone/Mobile Number: [protected]

                                      Manjunath - air bill no- [protected].(pan card)
                                      soumen das -air bill no - [protected].(pan card)
                                      chandan yadav- air bill no- [protected] (pan card)

                                      please delivery pan cards..
                                      Contact - [protected], & [protected].
                                      Delivery address:-
                                      81/3 1 st floor srinidhi driving school, opp royal meenakshi mall, beside dominos pizza, cave temple road, bannerghatta road, hulimavu-560076.
                                      Verified Support
                                      Mar 06, 2019
                                      Snapdeal.com Customer Care's response
                                      Hi Mari8431

                                      If you are facing any issue, we request you to kindly contact the customer care through our help center.
                                      https://www.snapdeal.com/helpcenter

                                      Regards,
                                      Team Snapdeal
                                      Sir mene jbl Bluetooth speaker order kiya tha or muje ek damage torch bej di gai h
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