[Resolved]  Snapdeal.com — Bought 4 coolpad dazen 1 with 4g enabled lte but not supporting jio sim as it shows some missing hardware component

Address:Bharatpur, Rajasthan, 321001
Website:www.snapdeal.com

I Bought 4 Colpad dazen 1 with 4G enabled LTE but not supporting JIO sim as it shows some missing hardware component of 4G VoLTE technology.

I trusted snapdeal.com but it betrayed myself by displaying wrong spec or wrong Features of Coolpad Dazen 1 mobile phone.

I placed below four orders one by one. but these all have same problem.

Order ID: [protected] (1 Item)
Placed on 06 Nov, 2015

Order ID: [protected] (1 Item)
Placed on 01 Oct, 2015

Order ID: [protected] (1 Item)
Placed on 20 Sep, 2015

Order ID: [protected] (1 Item)
Placed on 30 Jun, 2015

I contated snapdeal too before buying a single piece and it told me sir please trust on ourselves, we provide world class standard service.

Please offer us to fullfill you need you will feel fully satisfied and place order as soon as possible.

But right now I'm screwed be snapdeal one of the poorer and most worst serviced E-commerce company.

Right now give me any solution or give my money back as soon as possible, because I trusted and spent almost 30, 000 Rs and what I got its a really a BIG QUESTION MARK ??????????????????????????
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Oct 15, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Snapdeal.com Customer Care's response
Dear Rahul Singh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Comments

Dear Snapdeal team,

I purchased a mobile, mobile didn't on after one day, you people not replacing the mobile,

You are cheating with me.

Julee Chaudhary
Snapdeal.com Customer Care's response, Sep 14, 2016
Verified Support
Dear Er Julee Chaudhary,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Sep 21, 2016
Verified Support
Dear Er Julee Chaudhary,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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