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[Resolved]  Snapdeal.com — Broken Returns

Hello,

We are vendors on Snap deal.com and we have received all products in damaged or broken condition back from your warehouse . Our brand name - Kulture Label . This is causing a massive loss to our company ... We request you to pack our products carefully and return them, or we will have to off load all our products from your website .We ship them to you in cardboard box with thermocol packing and receive them in a thin carton box without the termocol and fully damaged .
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Complaint marked as Resolved Apr 4, 2017

Complaint Status


[Feb 16, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response Feb 17, 2017 Dear kultutelab,

Kindly share your Seller ID and contact number with us to enable us to assist you further.

Regards,
Team Snapdeal
Verified Support
Snapdeal.com Customer Care's response Mar 04, 2017 Dear kultutelab,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments  1 CommentShareTweet

Comments

Hello snapdeal.dear sir.iam submitted rong order complain[protected].iwant ask refund for videocon krypton 28gb black.and this correct sub order id [protected] complain[protected] plesse solve my refund
Snapdeal.com Customer Care's response, Feb 17, 2017
Verified Support
Dear Ansari nasrin,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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    Snapdeal.com
    Customer Care Service
    Customer satisfaction rating
    70%
    Complaints
    13160
    Pending
    3024
    Resolved
    8257
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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