[Resolved] Snapdeal.com — cancelled an order for a sarree then got a wrong item delivered from there delivery person and now not refunding my money. | |||||
First they cancelled the order, then they got a wrong item delivered from their delivery boy and in their company's packing. My mother didnt suspect anything wrong and paid cod 989/- Now the saree that they have delivered is not worth 100/- rs But they are not taking it back and refunding. Saying you ordered cod hence you are not eligible for refund. It was their delivery guys, hence the money is with them. I have kept the packing as proof Plz get our money back. Was this information helpful? | |||||
Dec 7, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Snapdeal.com Customer Care's response Hi Isha, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||||
 5 Comments | |||||
Comments
Didn't get My Money Retun. 17 days completed.. No use for raising Complaints. Snap Deal Fraud Company ..
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Snapdeal.com Customer Care's response, Oct 30, 2018
Verified Support
Hi,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
I have ordered a Casio g shock watch but it is local... I want to return it back. But when I enter IFSC code it again and again saying that please enter valid 11 digit IFSC code...
I have ordered L'oreal x-tenso shampoo and they have sent totally fake shampoo with a different smell and cheap quality, in Snapdeal sellers are running fraud
Snapdeal.com Customer Care's response, Oct 30, 2018
Verified Support
Hi Ruhani,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
As i have ordered xtenso shampoo and conditioner and serum butt they havee delivered only shampoo and conditioner not thee serum
Snapdeal.com Customer Care's response, Oct 30, 2018
Verified Support
Hi Neha,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
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name is Perfect Nova
IS NOT WORK REPLACE THE PRODUCT NAME IS PERFECT NOVA
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal