[Resolved]  Snapdeal.com — casual in delivery

Don't order anything from Snapdeal.com. I ordered a product on 10 th September. I got a massage from snapdeal that they will deliver my product within 15th September through bluedart courier. But when i tried to track my product on 20th i found that my ordered item was already goneback. The courier company also didnot inform anything.. Snapdeal also didnot show any interest to know whether the product is deliver or not. When i call customer care of snapdeal, then someone told me that courier boy visited 2/3 time in my house. But the actual matter is i didn't get even a single call from courier comny. Without informing me they send back my product. Guys don't order anything from snapdeal.com. It's totally time waste.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Debashis,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Debashis,

Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you, please let us know if we can be of any further assistance. You can contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information