[Resolved]  Snapdeal.com — Cheap and wrong product delivery

Address:Surat, Gujarat, 39004

Dear sir,

As i ordered order id: [protected], placed on 04 jun, 2017, for philips trimmer qt 4009/15.
From your site. Bit i got novo cheap trimmer, and i got message that my order is canceled, but no one take responsibility to call me that if parcel will come then refuse to accept it.
As i am out of station and parcel is arrived at home and my accept it.
It very bad experience to purchase from you.
If you have this type of fraud supplier then why did you do business with them.
Here with i attache photo what i ordered and what i got?
Hot it possible that some cheap company cheated you. We trust you and we purchase from you so many things, now this happen how we trust?
Let me help and let me know that its worth or not.??
And parcel was send by shyam world - 101, sairam complex, causway road, katargam surat - 395004 any then not mention any contact info.

Waiting for your positive reply.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jul 20, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
Snapdeal.com Customer Care's response
Dear Ajay Radadiya,
Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
Jun 12, 2017
Updated by Ajay Radadiya
i got a call from snapdeal on 12th june that we cant confirm to help you. and also i ask to snapdeal for the contact details of that supplier then they not ready to give any details of supplier. what should i do. not only me so many people are gone under this froud. kindly hepl us fron this type of froud.
Verified Support
Jun 17, 2017
Snapdeal.com Customer Care's response
Dear Ajay Radadiya,

Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information