Snapdeal.com — Complain about refund and faulty product

Address:	Mumbai City, Maharashtra, 400078
Website:	snapdeal.com

Name - satyajit gawade
My contact no.- [protected]
My order no - [protected] lenovo a1000

Dear sir,
My product was delivered to me on 04/5/2016 and i have used my product and found that product is faulty some time. Touch is hard to use and after installing heavy 3 applications, mobile gets hang and switch off automatically and regarding this i have submitted complaint on 09/5/2016.
Your engineer visit my place 11/05/2016, check my product and he found that my product is faulty and he provide me job sheet and also he said me that another delivery boy will come and pick up this product but after that day no one is come and no one calls me for that. Why do you make fake commitment. After 11/05/2016, i have called your customer care many times but they also given me fake commitment that today delivery boy will come. When your today will come god knows..
I am your consumer since 1 year so you should not do this type of miss-happening with me.

Thanks & regards
Your valuable consumer
Satyajit gawade