Snapdeal.com — Complaint Regarding the order no [protected] "Skechers Grey Go Walk 2- circuit shoes"

Address:

Jaipur, Rajasthan

complaining for the fifth time "NO RESPONSE " from your side extremely "POOR SERVICE" i have ordered shoe as gift for my Mom birthday " Skechers Grey Go Walk 2- circuit shoes" size 5 Indian on 06/01/2015 and received my order on 812015 worth Rs 1596/-(offer price) and they have size issue so immediately i inform the snapdeal and they said u can return or replace (if size available). I have put the option replace as my desired size 4 Indian was available at that time. Your pickup boy picked them on the next day and said you will receive the new shoes within 2-3 days.After 3-4 days i got a call from snap deal that your Desired size shoes are sold to someone else and now we will refund your money within 7 days. i am a regular customer and purchase many thing from e-commerce site, i have been never treated so badly by anyone like you does, Is this the way to deal with the trust of the customer . i have written mail to snapdeal for 4 times, every time you rply your complaint will be resolved within 48 hours but no repose in last 10 days