[Resolved]  Snapdeal.com — damaged product received

Address:Pune, Maharashtra, 411014

I have ordered screen guard for my samsung j7 but i have received damaged screen guards. My order number is [protected] received delivery on 15th aug 2017, in return policy i was unable to return due to snapdeal app error. Now i have received mail stating i cannot return as product delivered was in good condition. I am unable to find snapdeal authorities who can resolve issue
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Oct 14, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
Snapdeal.com Customer Care's response
Dear Gautam,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
Complaint comments 

Comments

A Lady called from number +[protected] and said if we purchase for 4000 Rs from snap deal we get free items like Sony 50'' TV
Snapdeal.com Customer Care's response, Aug 31, 2017
Verified Support
Dear Rojar,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
Sir, I Have ordered steelbird helmet through my net banking. Two times debited in my account. But I got message from Snapdeal "The payment for your order Steelbird Vision - Fu... was not successful". So kindly give me (1843rs+1843rs = 3686rs)debited amount...this is my Order Id: [protected].
Snapdeal.com Customer Care's response, Sep 1, 2017
Verified Support
Dear Karnan D,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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