[Resolved] Snapdeal.com — Defective material supplied twice by the co.

ranganathpr

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201204
Website:	snapdeal.com

I placed two orders in Oct16. First Order no [protected] /12/10/16 for Samsung Rapid (SS2) mobile charger. Snapdeal supplied a defective material initially and replaced it after i raised the request. But the replaced item, but the replaced item is also found defective. I could not ask for replacement within 7 days since i was travelling from Bangalore to Delhi and was busy. Now the Snapdeal is refusing the resolve the issue by replacing or refund of the money paid by me.

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Jan 4, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

Snapdeal.com Customer Care's response Dear ranganathpr,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 15, 2016

Updated by ranganathpr I still am awaiting for response.

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear ranganathpr,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Jan 05, 2017

Updated by ranganathpr SNAPDEAL looks like dealing with defective materials. The complaint made by me above was never resolved till date and they simply closed it without giving me any solution.