Snapdeal.com — Defective Product Delivered and Replacement / Return Still pending

Address:

New Delhi, Delhi

This is regarding the complaint I have raised for the order number [protected]. I got a defective software DVD delivered which is not working, I had raised complaint regarding this product ref no[protected] on 9 Dec 2014, since them I have made numerous call to your call center and I have till date got no resolution to this issue. Even they are not mailing me the status, how much time it takes for you to resolve the issues, I have spend almost 8K rupees on this product and have still not able to use it, its a total disappointment, you guys do not have any timeliness to resolve such issues I want immediate resolution for this, I am tired making calls and getting stupid replies from your reps who dont have any resolution except passing the buck to some fictionary team of yours who would resolve this issue. An Irate and disappointed customer Anirudh email anirudh.[protected]@gmail.com