[Resolved] Snapdeal.com — Delay in Micromax led tv Delivery and refund

Ozefa

from Barmer, Rajasthan

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

I have purchased new micromax led tv on 14 Sep, material delivered on 26 Sep (12 DAYS DELAY & SNAPDEAL CLAIMINING 3-4 DAYS) after several follow up. I made a installation request and when i opened the box found damaged led TV. I made a return request on 30 Sep Jv express picked up. Again after severaL l follow up, TV delivered on 08 OCT (8 DAYS DELAY & SNAPDEAL CLAIMINING 3-4 DAYS).
Again I made a installation request and when i opened the box found damaged led TV again. I made a return/refund request, TV picked up on 01st Nov (24 DAYS DELAY & SNAPDEAL CLAIMINING 3-4 DAYS) after tremendous pain and follow up.
Again after painful follow up i got my refund on 09th Nov (9 DAYS DELAY & SNAPDEAL CLAIMING TWO HOURS).
Due to this complete delay i was not able to purchase a new TV and all the offeres ended. I have purchased the TV on 29, 393 and same TV is now 34, 000.
it was so painful experience with snapdeal that i will never purchase anything from snapdeal and i have already informed my freind and family to not to purchase anything from snapdeal.
i have made request for compensation also but no response from snapdeal. Their help line number is also not supporting. Don;t know what to do?

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Dec 26, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Snapdeal.com Customer Care's response Dear Ozefa,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal