Snapdeal.com — Delayed Delivery | |||
I have order a Sony USB Portable Charger 2800 mAh CP-V3 order no [protected], from Snap deal on 28 September and my order was supposed to be delivered as per the Snap deal on 3 Oct 2014, but it almost 8 days passed and still i haven't receive my product, add to that the support team is the worst one i mailed them no of time requesting them to provide me the status but till date i haven't receive any information Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Horrible experience yet again with Snapdeal. I ordered a cordless phone 12th October. The estimated delivery was within a week and everyday the estimated delivery will keep changing on their website. I keep getting messages everyday from their COURIER partner DELHIVERY saying my shipment is out for delivery. Nobody turns up. Its the same thing everyday. I am starting to wonder if the phone is really shipped or if this is all scripted from Snapdeal.
To call and get through SNAPDEAL customer care it requires a minimum patience of 1 hour. The waiting system is soo fake and waiting is never ending, Its the standard email responses saying " PLEASE BEAR WITH US, APOLOGIES FOR ANY INCONVENIENCE ".. My order no. : [protected]
To call and get through SNAPDEAL customer care it requires a minimum patience of 1 hour. The waiting system is soo fake and waiting is never ending, Its the standard email responses saying " PLEASE BEAR WITH US, APOLOGIES FOR ANY INCONVENIENCE ".. My order no. : [protected]
When i ordered the casio ma-150 keyboard, it was mentioned that it will be delivered at the pincode i provided within 4-7 business days, which will mean it has to be delivered on/before 28 june. However, now they have provided the estimated date of delivery as 3rd july. I am leaving this place on 1st of july. I want to know if you can hurry up the process or i will have to cancel the order.
Dear cherryo,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Dear cherryo,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team