[Resolved]  Snapdeal.com — Delayed in refund of money

Address:New Delhi, Delhi, 110084

I ORDER A XOLO ERA 2 MOBILE AS ON DATED 17 DEC, 2016 WIDE ORDER NO - [protected] and Online payment of 4050 Rs/- after bank discount . and Cancel the order same day . As per snapdeal Payment Returned in my account as on dated[protected], but till to date i have no received any payment, also shared bank statement to Snapdeal customer care e mail id [protected]@snapdeal.com and always only one reply from snapdeal "your refund of Rs. 4050 has been processed successfully" and shared transaction ARN no -75503726356010747574393 and says contact to bank branch . And when call to PNB Branch customer care he is saying Contact to snapdeal and he is not able to search Payment.
Very bad experience with snap deal .
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Feb 7, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2017
Snapdeal.com Customer Care's response
Dear tarun_like,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
Complaint comments 

Comments

even for me too i order a woodland shoe on 7th dec snapdeal cancelled the product automatically and say refunded successfully on 27th dec'16 still not reflected to my bank account, me too went to the bank, bank says no process of refund can't track with the given refund trasaction reference no. as there is no process.i don't know what is wrong with snapdeal.
contact me if you have solved or tips to solve.
Snapdeal.com Customer Care's response, Jan 7, 2017
Verified Support
Dear Denish Huidrom,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

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